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N2W vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

N2W
Ranking in Backup and Recovery
8th
Average Rating
9.4
Reviews Sentiment
5.4
Number of Reviews
20
Ranking in other categories
Cloud Backup (6th), Disaster Recovery (DR) Software (7th)
Synology DSM
Ranking in Backup and Recovery
22nd
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of N2W is 0.6%, up from 0.1% compared to the previous year. The mindshare of Synology DSM is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
N2W0.6%
Synology DSM1.4%
Other98.0%
Backup and Recovery
 

Featured Reviews

reviewer2757345 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 1,001-5,000 employees
Automation has transformed our backup process and validated our disaster recovery strategy
While the product is excellent, there are a couple of areas for potential improvement. The process for version upgrades, which sometimes requires deploying a new instance, could be streamlined to allow for a more seamless in-place update. It would be extremely useful to have the ability to set a retention period on manual backups. Occasionally, we take a manual snapshot before a major deployment, and currently, these can be forgotten, leading to unnecessary storage costs. Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping. The EKS backup module should be a great feature, and it would have been a useful functionality to have for cluster backup management.
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is easy."
"We had a ransomware event in 2023, and we were able to recover every machine with minimal effort."
"Having multiple policies and schedules handled for me takes the burden out of managing backups across multiple departments."
"N2WS is a powerful solution with a rich set of features designed to address even the most complex backup and disaster recovery requirements."
"N2W has significantly improved our operational efficiency and our confidence in our business continuity plan."
"The ability to recover instances or volumes within minutes has improved our RTOs dramatically."
"A recovery process that had previously taken a team of engineers the better part of a day was successfully completed in under an hour."
"Provides easy, one-click functionality and flexible backup policies and schedules for AWS workloads."
"The most valuable features of Synology DSM are its security and connectivity."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"The product performs well. It is easy to use and implement."
"Synology DSM is very easy to work and operate."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The most valuable aspect is its ability to handle multiple disks."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
 

Cons

"The GUI could be slightly improved."
"I believe onboarding could be easier. While the platform supports multi-account architectures, the initial process for new customer accounts could be more automated."
"One area where we would appreciate improvement is support for additional AWS native services, such as Lambda function backups and S3 beyond archive."
"The EKS environment solution could be improved."
"The solution has the option to take backup on-prem servers, but it's not very efficient."
"It could be improved to include disaster recovery in cross accounts for Azure in upcoming releases."
"S3 backups, which I know is already in the feature pipeline, would be a useful improvement."
"It could be improved to include disaster recovery in cross accounts for Azure in upcoming releases."
"Synology DSM's user interface is not quite intuitive."
"Users may lose their data if they don't configure the solution properly."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"The only bothersome aspect is that the device is aging."
"The product's only shortcoming is pricing, as it is an expensive solution."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
 

Pricing and Cost Advice

"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
"It's very economical and worth the cost."
"The purchasing process through the AWS Marketplace is easy. Just click the button."
"The price is not cheap, nor is it costly."
"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
"The price of the solution is very good."
"The pricing varies widely, catering to a broad range of needs."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"Synology DSM is a cheap solution."
"Synology DSM is a free tool."
"It is quite an affordable solution."
"The solution’s pricing is neither cheap nor expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
University
8%
Government
8%
Outsourcing Company
8%
Computer Software Company
14%
Government
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise9
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for N2WS Backup & Recovery?
My experience with pricing, setup cost, and licensing is smooth, as I have not faced any issues while spinning up the instance from the marketplace, and the documentation is very comprehensive.
What needs improvement with N2WS Backup & Recovery?
The EKS environment solution could be improved.
What is your primary use case for N2WS Backup & Recovery?
Backup and snapshots. Before implementing a dedicated cloud-native solution, our primary pain point was the fragmented and manual nature of our data protection strategy. We were relying on a patchw...
What do you like most about Synology DSM?
The most valuable features of Synology DSM are its security and connectivity.
What is your experience regarding pricing and costs for Synology DSM?
The solution’s pricing is neither cheap nor expensive.
What needs improvement with Synology DSM?
Users may lose their data if they don't configure the solution properly.
 

Comparisons

 

Also Known As

N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
Synology DiskStation Manager (DSM)
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Information Not Available
Find out what your peers are saying about N2W vs. Synology DSM and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.