Acronis Cyber Protect vs Synology DSM comparison

Acronis and Synology are both solutions in the Backup and Recovery category. Acronis is ranked #9 with an average rating of 8.2, while Synology is ranked #18 with an average rating of 9.0. Acronis holds a 4.3% mindshare in BRS, compared to Synology’s 1.9% mindshare. Additionally, 87% of Acronis users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

Acronis Cyber Protect

Read 121 Acronis Cyber Protect reviews

7,648 Views
6,484 Comparison Views

87% willing to recommend

Synology DSM

Read 10 Synology DSM reviews

1,810 Views
1,510 Comparison Views

100% willing to recommend

Acronis Cyber Protect

Synology DSM

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Acronis Cyber Protect and Synology DSM are both highly regarded data protection solutions. Synology DSM seems to have the upper hand with its extensive features, despite Acronis Cyber Protect being praised for its ease of deployment and competitive pricing.

Features: Acronis Cyber Protect is highlighted for comprehensive anti-malware, backup solutions, and unified management. Synology DSM is praised for its extensive storage capabilities, intuitive operations, and versatile backup options. Users find Synology DSM's features more robust.

Room for Improvement:Acronis Cyber Protect users suggest better integration with third-party tools, enhancements in response speed, and more scalable solutions. Synology DSM users point to limited support for certain hardware, complex setup processes, and improvements in user interface consistency. Both products must tackle specific weak points, but Acronis Cyber Protect's integration limitations seem more impactful.

Ease of Deployment and Customer Service: Acronis Cyber Protect is considered easier to deploy with responsive customer service. Synology DSM, although slightly more complex, is also supported by a helpful customer service team. Acronis Cyber Protect holds an edge regarding deployment ease, whereas both products offer commendable support.

Pricing and ROI: Users find Acronis Cyber Protect competitively priced with favorable ROI. Synology DSM's pricing is deemed higher, but many users believe its advanced features justify the expense. Although Acronis Cyber Protect is preferred for its affordability, Synology DSM's superior features can result in higher perceived value.

To learn more, read our detailed Acronis Cyber Protect vs. Synology DSM Report (Updated: April 2025).

Buyer's Guide

Acronis Cyber Protect vs. Synology DSM

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

9th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

121

Ranking in other categories

Cloud Backup (5th)

Synology DSM

Ranking in Backup and Recovery

18th

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.3%, down from 4.8% compared to the previous year. The mindshare of Synology DSM is 1.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

Good backup solution but challenges with the stability

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

Read full review

Michael Adejoh

Solutions Manager at Excel Connect Ventures

Reliable and cost-effective

One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The image backup and image restore features have been very beneficial to us."

"In my opinion, it's the best product for end-users and PCs."

"I recommend this solution every chance I get, including for personal use."

"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."

"The pricing is fine."

"For my first experience, it is the best software for backups, especially for a five-system backup."

"All the necessary features required to set up a proper backup are already present in Acronis Backup."

"The tool is user-friendly."

More Acronis Cyber Protect pros

"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

"The most valuable aspect is its ability to handle multiple disks."

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

"Synology DSM is very easy to work and operate."

"The most valuable features of Synology DSM are its security and connectivity."

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."

More Synology DSM pros

Cons

"We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly."

"There are times when the backups are slow. A faster backup would be better."

"The support takes too much time to respond to callbacks."

"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."

"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."

"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."

"We needed to have help from the vendor for implementation. The vendor used two personnel. We have system administrators and they do the server backups themself."

"The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement."

More Acronis Cyber Protect cons

"The platform could be much more cost-effective and flexible for integrating third-party products."

"The only bothersome aspect is that the device is aging."

"The product's only shortcoming is pricing, as it is an expensive solution."

"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."

"Synology DSM's user interface is not quite intuitive."

"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."

More Synology DSM cons

Pricing and Cost Advice

"If the solution was less expensive it would be better."

"I find the pricing structure satisfactory, it is around $25 per year."

"It has already paid off itself in the first few months that we implemented it."

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."

"The license is a perpetual license. The cost is an area for improvement."

"The price of Acronis Backup could be reduced, it is expensive."

"I would say that at the pricepoint that it's at, it's definitely worth the money."

"The tool is cheap compared to other products."

More Acronis Cyber Protect pricing and cost advice

"Synology DSM is a cheap solution."

"The pricing varies widely, catering to a broad range of needs."

"The solution’s pricing is neither cheap nor expensive."

"It is quite an affordable solution."

"Synology DSM is a free tool."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

"The price of the solution is very good."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

Computer Software Company

14%

Government

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

See all answers

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

See all answers

What do you like most about Synology DSM?

The most valuable features of Synology DSM are its security and connectivity.

See all answers

What is your experience regarding pricing and costs for Synology DSM?

The solution’s pricing is neither cheap nor expensive.

See all answers

What needs improvement with Synology DSM?

Users may lose their data if they don't configure the solution properly.

See all answers

Comparisons

Veeam Data Platform vs Acronis Cyber Protect

Compared 18% of the time

Commvault Cloud vs Acronis Cyber Protect

Compared 8% of the time

R-Drive Image vs Acronis Cyber Protect

Compared 8% of the time

Azure Backup vs Acronis Cyber Protect

Compared 5% of the time

Veeam Data Cloud for Microsoft 365 vs Acronis Cyber Protect

Compared 4% of the time

More Acronis Cyber Protect Competitors

Veeam Data Platform vs Synology DSM

Compared 18% of the time

NetApp SnapCenter vs Synology DSM

Compared 9% of the time

UrBackup vs Synology DSM

Compared 8% of the time

ExaGrid Tiered Backup Storage vs Synology DSM

Compared 6% of the time

LiteSpeed for SQL Server vs Synology DSM

Compared 5% of the time

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Product Reports

Buyer's Guide

Acronis Cyber Protect

April 2025

Download Acronis Cyber Protect product report

Buyer's Guide

Synology DSM

April 2025

Download Synology DSM product report

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

Synology DiskStation Manager (DSM)

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

Synology DSM (DiskStation Manager) is a comprehensive software platform designed for Synology NAS (Network Attached Storage) devices. It serves as the operating system for these devices, providing a wide range of features and functionalities.

The primary use case of Synology DSM is to centralize and manage data storage for organizations. It allows businesses to store, access, and share files securely across multiple devices and platforms. With its intuitive user interface, DSM simplifies the management of data, making it easy to create shared folders, set access permissions, and monitor storage usage.

One of the most valuable functionalities of Synology DSM is its robust data protection capabilities. It offers various RAID configurations, including SHR (Synology Hybrid RAID), which ensures data redundancy and safeguards against drive failures. DSM also supports advanced backup and disaster recovery solutions, such as Snapshot Replication and Hyper Backup, enabling organizations to protect their critical data effectively.

Furthermore, Synology DSM provides a wide range of productivity and collaboration tools. It offers applications like Synology Drive, which allows seamless file synchronization across devices, and Synology Office, a web-based suite for document editing and collaboration. DSM also supports various third-party applications, including popular cloud services like Dropbox and Google Drive, enabling organizations to integrate their existing workflows seamlessly.

Synology

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

Information Not Available

Buyer's Guide

Acronis Cyber Protect vs. Synology DSM

April 2025

Free Report: Acronis Cyber Protect vs. Synology DSM

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