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Symantec Endpoint Security Enterprise Reviews

Vendor: Broadcom
4.0 out of 5
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What is Symantec Endpoint Security Enterprise?

Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.

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Symantec Endpoint Security Enterprise is the #23 ranked solution in endpoint security software. PeerSpot users give Symantec Endpoint Security Enterprise an average rating of 8.0 out of 10. Symantec Endpoint Security Enterprise is most commonly compared to CrowdStrike Falcon: Symantec Endpoint Security Enterprise vs CrowdStrike Falcon. Symantec Endpoint Security Enterprise is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 13% of all views.
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Symantec Endpoint Security Enterprise
August 2025
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Symantec Endpoint Security Enterprise mindshare

As of August 2025, the mindshare of Symantec Endpoint Security Enterprise in the Endpoint Protection Platform (EPP) category stands at 0.5%, up from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Security Enterprise0.5%
CrowdStrike Falcon10.5%
Microsoft Defender for Endpoint10.2%
Other78.8%
Endpoint Protection Platform (EPP)

PeerResearch reports based on Symantec Endpoint Security Enterprise reviews

TypeTitleDate
CategoryEndpoint Protection Platform (EPP)Aug 28, 2025Download
ProductReviews, tips, and advice from real usersAug 28, 2025Download
ComparisonSymantec Endpoint Security Enterprise vs Microsoft Defender for EndpointAug 28, 2025Download
ComparisonSymantec Endpoint Security Enterprise vs CrowdStrike FalconAug 28, 2025Download
ComparisonSymantec Endpoint Security Enterprise vs SentinelOne Singularity CompleteAug 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
CrowdStrike Falcon4.310.5%96%132 interviewsAdd to research
HP Wolf Security3.96.3%87%8 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Symantec Endpoint Security Enterprise features valued by users include proactive threat and spyware protection, machine learning, application and device control, firewall management, intrusion prevention, automated monitoring, real-time visibility using AI, and efficient policy management. Users appreciate its simplicity, stability, effective customer service, and cost-effectiveness. It provides robust antivirus scanning, network intrusion prevention, and the flexibility to craft specific security policies. The interface is user-friendly, and it offers automated reporting and strong threat detection and response capabilities.
  • "The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security Enterprise is stability."
  • "The endpoint protection features are valuable."
  • "It is very easy to use. The user interface is friendly."

Room for Improvement

Symantec Endpoint Security Enterprise needs better integration of Endpoint Detection Response features, more detailed information for compliance, and improved firewall controls. It faces stability issues on Mac, lacks browser protection efficiency, and its user interface is not user-friendly. The support and documentation need enhancements. Users have also reported slow performance during scans, difficulties in managing user data, and the absence of a URL blocking feature. The management dashboard and threat-hunting capabilities require improvements. Pricing and regional support could also be better.
  • "The tool needs to improve its dashboard."
  • "The product is a bit resource-intensive."
  • "Symantec's main priority should be enhancing their support, especially local support for different regions."

ROI

Users have experienced a return on investment with Symantec Endpoint Security Enterprise by avoiding ransomware attacks and safeguarding data and corporate image. Despite challenges in justifying ROI without major incidents, compliance and monitoring benefits are noted. Symantec's endpoint protection helps reduce manual tasks, leveraging watch lists to minimize indicators of compromise. The investment is deemed valuable amidst rising cybercrime threats, ensuring protection of assets and maintaining operational continuity.

Pricing

Symantec Endpoint Security Enterprise offers a flexible licensing model with various cost options. Users noted that pricing ranges from reasonable to expensive, with costs generally between $70 and $100 per user annually. Discounts and negotiations are possible, but some organizations feel the cost for premium features, like EDR, is high. Smaller businesses appreciate the manageable price point, while larger enterprises find the overall cost competitive yet substantial for comprehensive protection.
  • "The tool fits within our budget. It is not expensive."
  • "The solution's license is very expensive."
  • "I rate the tool's pricing a six out of ten. For most organizations, the cost is between 70 and 100 dollars per user. The exact price depends on the selected features and the number of users. It's considered a premium cost for an enterprise Endpoint security solution."

Popular Use Cases

Symantec Endpoint Security Enterprise is used primarily for antivirus and endpoint protection, managing security patches, device control, blocking unauthorized applications, identifying and mitigating threats, malware prevention, intrusion prevention, Windows Firewall management, and compliance analysis. It suits both on-premise and cloud deployments, catering to governmental and non-governmental clients. Users employ it for safeguarding end-user devices, system scans, network virus scanning, implementing security policies, and ensuring timely antivirus updates.

Service and Support

Customer service and support for Symantec Endpoint Security Enterprise receive mixed feedback. Some users find it satisfactory and responsive, while others report slow resolution times and complex procedures. Many appreciate the effectiveness of advanced support and professional technical resources, though some note a decline post-acquisition. European customers express dissatisfaction with outsourced support. Speed and responsiveness need improvement. Overall, feedback indicates a need for shorter procedures and better local support.

Deployment

Many find Symantec Endpoint Security Enterprise's initial setup straightforward and simple, with deployment times ranging from a few hours to a few days, depending on organizational size and complexity. Some report it takes less than a day, while more extensive deployments may span several weeks. The setup is generally user-friendly, requiring minimal maintenance and is supported by good documentation. Larger implementations sometimes need more advanced configurations and dedicated personnel.

Scalability

Symantec Endpoint Security Enterprise is highly scalable. Users report it can handle a wide range of endpoints smoothly. It supports scaling by creating multiple replication partners and policies across regions. Administrators find it easy to manage, suitable for small to enterprise businesses. Licensing scalability is flexible, starting with a few licenses and expanding without limits. Some users noted issues with extensions and add-ons but still rated scalability between seven to ten out of ten.

Stability

Symantec Endpoint Security Enterprise is largely stable, with users mentioning strong stability and rating it high in performance. While minor issues with browser compatibility, network downtime, and occasional performance dips during full scans have been noted, these are exceptions. Users have consistent positive experiences with its reliability, despite some variability in ratings which range from six to ten out of ten for stability. Frequent negative feedback on stability seems limited and not prevalent.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Symantec Endpoint Security Enterprise Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business13
Midsize Enterprise7
Large Enterprise8
By reviewers
By visitors reading reviews
Company SizeCount
Small Business39
Midsize Enterprise14
Large Enterprise58
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
10%
Computer Software Company
10%
Comms Service Provider
10%
Healthcare Company
5%
Performing Arts
4%
Legal Firm
4%
Government
4%
Retailer
4%
Recreational Facilities/Services Company
4%
Non Profit
4%
Transportation Company
4%
University
3%
Construction Company
3%
Hospitality Company
3%
Educational Organization
3%
Outsourcing Company
3%
Insurance Company
2%
Energy/Utilities Company
2%
Agriculture
2%
Media Company
2%
Real Estate/Law Firm
2%
Logistics Company
1%
Pharma/Biotech Company
1%
Non Tech Company
1%

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Product Categories

Product Categories
Endpoint Protection Platform (EPP)

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Symantec Endpoint Security Enterprise Reviews Summary
Author infoRatingReview Summary
Information security engineer at PricewaterhouseCoopers4.0Symantec Endpoint Security Enterprise offers flexibility in policy crafting and strong IPS features, making it valuable for comprehensive endpoint protection. While local support could improve, its ease of use and effectiveness make it worth the investment against cyber threats.
IT manager at Lab Golf4.5I use Symantec Endpoint Security Enterprise for our small business's email and network virus scanning needs. The valuable endpoint protection features keep our network secure, although it's a bit resource-intensive. We're considering Symantec Endpoint Security Complete for better fit.
Information Technology System Administrator II at a government with 51-200 employees3.5We primarily use Symantec Endpoint Security for its strong endpoint protection capabilities, including system scans and remediation. It excels in security but faced issues with relicensing and compatibility with some legacy software, while Intune offers better device management.
Senior System and cyber security administration at Tankeenhr4.0Symantec Endpoint Security Enterprise is useful for managing and securing servers and devices against malware and viruses. However, it is not user-friendly, with internal issues and slow scans, and mistakenly identifies my company's in-house applications as threats.
Security Consultant at Mahle4.5Symantec Endpoint Security effectively addresses malware and zero-day attacks with its advanced firewall and real-time visibility, providing a good return on investment and improving over previous solutions. However, its graphical user interface needs improvement.
Information Technology Manager at a consultancy with 1-10 employees3.5No summary available
Network Support Engineer at Est4.5I primarily use Symantec Endpoint Security Enterprise to secure end devices. The dashboard is efficient, but I wish it included URL blocking without a separate subscription. Symantec faces strong competition from Sophos due to Sophos's pricing and features.
Global Lead IT Security Analyst at Hoerbiger Company3.5We use Symantec Endpoint Security Enterprise for all endpoint systems due to its effective antivirus scanning with IPS, but it needs enhancements in speed, threat coverage, usability, and integration with AI for better scalability and IoT security.