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Sophos Phish Threat Reviews

Vendor: Sophos
4.4 out of 5
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What is Sophos Phish Threat?

Sophos Phish Threat emulates a range of phishing attack types to help you identify areas of weakness in your organization’s security posture, and empower users through engaging training to strengthen your organizations defenses.

Get the Sophos Phish Threat Buyer's Guide and find out what your peers are saying about Sophos Phish Threat, KnowBe4, Proofpoint’s ZenGuide and more!
Sophos Phish Threat is the #4 ranked solution in top Security Awareness Training providers. PeerSpot users give Sophos Phish Threat an average rating of 8.8 out of 10. Sophos Phish Threat is most commonly compared to KnowBe4: Sophos Phish Threat vs KnowBe4. Sophos Phish Threat is popular among the small business segment, accounting for 42% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 12% of all views.
Buyer's Guide
Sophos Phish Threat
December 2025
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Helped 879,310 peers since 2012

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Sophos Phish Threat mindshare

As of December 2025, the mindshare of Sophos Phish Threat in the Security Awareness Training category stands at 3.8%, down from 5.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Security Awareness Training Market Share Distribution
ProductMarket Share (%)
Sophos Phish Threat3.8%
KnowBe420.0%
Proofpoint Email Protection7.9%
Other68.3%
Security Awareness Training

PeerResearch reports based on Sophos Phish Threat reviews

TypeTitleDate
CategorySecurity Awareness TrainingDec 30, 2025Download
ProductReviews, tips, and advice from real usersDec 30, 2025Download
ComparisonSophos Phish Threat vs KnowBe4Dec 30, 2025Download
ComparisonSophos Phish Threat vs Proofpoint’s ZenGuideDec 30, 2025Download
Suggested products
TitleRatingMindshareRecommending
KnowBe44.320.0%100%18 interviewsAdd to research
Proofpoint’s ZenGuide4.07.4%100%3 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Sophos Phish Threat excels in user interface simplicity, effective training, and easy integration. Users value its cloud-based structure, detailed reports, and scalability. It enhances security by filtering web threats and includes phishing tests in multiple languages. The platform offers efficient customer support and educates employees on cybersecurity threats. Automated campaigns, real-time simulations, and comprehensive reports bolster organizational security and awareness. Customization allows tailored phishing simulations, while integration with Sophos Central offers extensive reporting capabilities.
  • "They provide excellent response times; whenever I have an issue, I receive a good reply and can contact them by phone or email, and in the case of MDR, it is one of the greatest products I have ever seen in managed products."
  • "Sophos Phish Threat is flexible and agile as a cloud-deployed solution."
  • "Sophos Phish Threat effectively identifies susceptible employees."

Room for Improvement

Pricing could be adjusted, and installation optimized. Adding manager-level training and new language options, such as Mandarin or Cantonese, might be beneficial. Security improvements and updated tests reflecting current phishing threats are necessary. Enhancements in integration with other tools, dashboard, and AI for phishing detection are needed. The user interface, campaign previews, and phishing simulations require attention. Addressing false negatives with Office 365 could improve detection. Making these changes could enhance Sophos Phish Threat significantly.
  • "Sophos Phish Threat is a good product, but it has some limitations. We prefer Spanish language content, and the video selection has limitations."
  • "There is a need for improvement regarding false negatives dealing with Office 365."
  • "Integration with other products could be improved."

ROI

Clients experienced significant returns from Sophos Phish Threat due to improved cybersecurity training, leading to fewer ransomware and Trojan attacks. The financial advantage arises from the contrast between ransomware risks and the cost of using Sophos Phish Threat. The investment effectively covers itself as users gain awareness to prevent attacks. Hence, clients observed tangible returns by enhancing employee knowledge, which secures organizational cybersecurity.

Pricing

Sophos Phish Threat requires a license with costs depending on the number of users, offering both annual and monthly subscriptions. The pricing is widely seen as reasonable and competitive, often favorably compared to other vendors. Some customers benefit from package integration with Sophos firewalls, while others find it more expensive. Primarily, users prefer annual payments, citing potential issues with monthly billing. The pricing structure includes a tiered model offering discounts for higher user volumes.
  • "The license for the product comes with the firewall offered by Sophos, so a user need not buy it separately."
  • "The pricing is very good, and some of my customers who have used other vendors say that Sophos is priced well within the market."
  • "There are monthly and annual subscriptions available to use Sophos Phish Threat. The price is reasonable."

Popular Use Cases

Sophos Phish Threat primarily serves as a tool for educating organizations on cybersecurity risks associated with phishing. It is implemented to raise awareness among employees regarding email security, spam, and phishing emails. Users undergo training to improve their ability to detect fraudulent links and security threats. The platform also conducts phishing simulations to assess the effectiveness of employees' security awareness, often utilized in sectors like finance to ensure policy compliance and prevent security breaches.

Service and Support

Sophos' customer service is frequently praised for its effectiveness, responsiveness, and expertise. Many users emphasize quick response times, usually within an hour or two, and value their high-level assistance. Several users highlight beneficial experiences with Sophos' technical team, noting valuable feedback and problem-solving abilities. While some entities did not seek support, the general sentiment leans toward satisfaction with Sophos' customer service and support quality.

Deployment

Installing Sophos Phish Threat is simple and quick. Users find the process straightforward, taking from a few minutes to an hour. With minimal setup requirements, organizations typically need just one person to manage the deployment. Integrating Active Directory and setting user preferences is easy. Support teams find the installation intuitive, often involving basic actions like uploading email addresses or selecting users for mail campaigns. It efficiently adapts to existing infrastructures.

Scalability

Sophos Phish Threat is recognized for scalability, accommodating various user numbers. Many find scaling user numbers straightforward, with no issues identified when utilizing the cloud version. It successfully supports hundreds of users, and the software efficiently handles increases when licensed appropriately. Most users describe it as very scalable, seeing it as flexible for different usage conditions. It's often rated positively, emphasizing its capacity to handle growing demands effectively.

Stability

Sophos Phish Threat is recognized for its stability, operating efficiently without crashes or glitches. Users note its continuous 24/7 operation and satisfactory performance. While some suggest enhancements for stability, general feedback indicates minimal issues, with many expressing satisfaction. Scores for stability are high, frequently citing an eight out of ten. Users consistently highlight the lack of technical difficulties and effective functioning, enhancing their compliance numbers and providing reliable daily usage.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Sophos Phish Threat Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise1
By reviewers
By visitors reading reviews
Company SizeCount
Small Business25
Midsize Enterprise10
Large Enterprise24
By visitors reading reviews

Top industries

By visitors reading reviews
Comms Service Provider
12%
Performing Arts
8%
Construction Company
8%
Real Estate/Law Firm
8%
Financial Services Firm
7%
Logistics Company
7%
Outsourcing Company
7%
University
5%
Consumer Goods Company
5%
Healthcare Company
5%
Insurance Company
5%
Manufacturing Company
5%
Media Company
3%
Computer Software Company
3%
Energy/Utilities Company
3%
Educational Organization
2%
Hospitality Company
2%
Renewables & Environment Company
2%
Museum Or Institution
2%
Marketing Services Firm
2%

Compare Sophos Phish Threat with alternative products

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Learn more about Sophos Phish Threat

Sophos Phish Threat was previously known as Phish Threat.

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Product Categories

Product Categories
Security Awareness Training

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Sophos Phish Threat Reviews Summary
Author infoRatingReview Summary
Supervisor, Infraestructura Information Technology at Refineria Dominicana de Petroleo4.0I used Sophos Phish Threat for three years and found it user-friendly with good customization and support, but its limited training catalog and reporting, especially lacking Spanish content, led me to switch to KnowBe4 for broader features.
Chief Security Officer at Duxbury4.5No summary available
Senior Information Security Analyst at channelnext4.5I've used Sophos Phish Threat for two years to train users on cybersecurity. It's effective, with strong simulations and reporting, though the UI needs improvement. Setup is easy, support is helpful, and it provides good ROI through user awareness.
Head of Technology at Speed enterprises4.0No summary available
Pre-Sales Director at 4 ITS5.0I implemented Sophos Phish Threat for a customer facing phishing issues. They valued its training videos and reports, especially in Portuguese. However, the solution needs updated tests for new attack simulations and improved reporting features.
Founder at Computech infosysetm5.0Sophos Phish Threat effectively meets customer needs, preventing malware issues. Sophos customer support swiftly resolves problems, though price reductions could enhance value. Satisfaction is achieved following client installations, with no alternative solutions considered.
Head of IT at Venus Jewel4.0No summary available
Pre-sales manager at National Information Technology Company4.5No summary available