They provide excellent response times; whenever I have an issue, I receive a good reply and can contact them by phone or email, and in the case of MDR, it is one of the greatest products I have ever seen in managed products.
Sophos Phish Threat integrates easily with cloud platforms, offering scalability and flexibility. It efficiently educates users on threat recognition, providing valuable reports for threat management. However, pricing, security, and integration with other products can improve. More manager-level training and the inclusion of more languages, like Mandarin, in the video center would benefit users. Though improvements are needed, its cloud-deployed nature and educational capabilities remain strengths.
