Sisense Reviews

Organizations experienced immediate returns by reducing manual reporting efforts with Sisense. The ability to offer dashboard reporting helped retain clients and attract larger prospects. For those transitioning from no analytics setup, the returns were notable, whereas users with existing solutions found varied results. Early adopters found it challenging to quantify returns but recognized time savings for finance and development teams. Stakeholders benefited from enhanced decision-making capabilities enabled by easily accessible data insights.

Sisense offers a competitive pricing structure suitable for enterprise-level deployment, with lower implementation costs than many competitors. While Sisense's subscription is around $35,000 annually, it's considered more expensive than tools like Tableau or Power BI. However, it provides consolidated features without separate functional pricing, making it viable for mid to large-size organizations. Additional and co-branding costs may apply, but overall pricing satisfaction is generally positive, with costs aligning with enterprise needs. Availability of add-ons and structured pricing ensures adaptability.

• "Compared to Power BI or Tableau, Sisense is much more expensive."
• "This solution is more expensive than Tableau, Qlik and Dundas. It is an expensive tool. They charge $75,000 while Tableau is $45,000."

Sisense is primarily utilized for embedding analytics into web and mobile applications, enabling report generation and insights from collected data. It serves as a BI solution for visualizing analytics, providing comprehensive business views and facilitating monthly executive and sales information. Users employ Sisense for data modeling, visualization, dashboard creation, and data centralization. It is preferred due to its modern stack, ease of use, white-label capabilities, and extensive features for handling large datasets.

Sisense customer service is often praised for responsiveness and efficiency, with many indicating quick solutions to inquiries. Their support team is known for high knowledge levels, providing prompt responses and custom solutions. Despite some occasional communication issues, customers typically find interactions satisfactory. Technical support is lauded for expertise and helpfulness, often assisting with complex implementations and frequent inquiries. Many highlight accessibility to knowledgeable staff, ensuring a streamlined and effective experience with Sisense.

Sisense's initial setup is generally considered straightforward and simple. Many users found the installation process clear, aided by useful documentation and support from the sales team. Quick deployment enabled data connection and dashboard creation within a short time. While some reported complexity due to infrastructure or busy periods, these were mostly resolved with support. A few needed basic IT skills for ElastiCube Manager, but most found the experience user-friendly.

Sisense demonstrates strong scalability potential for medium to large businesses, though increases in data can lengthen querying times. Users find it easy to support and scale, noting no major limitations. Sisense accommodates vast data volumes and anticipates expanding user bases. Security may be challenging for complex scenarios but is manageable for simple to medium use cases. Sisense integrates well with third-party tools, ensuring flexibility for diverse needs.

Most users find Sisense stable without encountering significant issues. A few have experienced slow data importation and dashboard load times, but improvements are noted. The majority report no stability problems, some even noting zero downtime. Sisense is frequently described as robust and reliable, with stability rated highly by users. Some users faced minor hiccups with data caching, leading to improved load times, suggesting overall satisfaction with the platform's performance.