Sisense Reviews

Analytics and dashboards for product, sales, and marketing organizations. Merges data from many different data sources to deliver comprehensive views of the business. 

• Allows users to build their own solutions without as much reliance on technology staff.
• Ability to work with very large data sources without the limitations of Excel.

The dashboard design interface is very intuitive and allows you to quickly and easily produce professional, innovative dashboards.  

ElastiCube Manager allows you to combine multiple data sources and add additional fields and tables with ease. It gives you the power of ETL and data modeling in one easy to use tool.  

Minor improvements with formatting of data exports from dashboards. The ability for non-admin users to schedule the emailing of dashboards. I would like to see more development and growth for the support of Knowledge Base and Community forums.

Three to five years.

No issues with stability. It is a very stable solution.

No issues with scalability. I think this is a major strength of Sisense.

Support is very responsive and clearly one of the strengths of Sisense. I have always received a fast response and the staff is very helpful.  

I have used many different solutions recently including Tableau, Power BI and BusinessObjects. 

Sisense provides us with the best performance and the functionality that we need. Sisense provides both an on-premise and cloud solution, which meets our needs.  

A very simple setup: Easy to download, install, and updates are pain free.  

In-house. 

We did evaluate other options: Tableau and Power BI.

Embedded Sisense into our web/mobile application for customers and internal users to able to generate reports and insight from the data we collect.

While we are still in the middle of implementing, Sisense has helped us gain knowledge about our customers, as well as highlighting data quality issues to correct.

ElastiCube Manager is a very easy to use ETL tool, which includes the ability to easily transform raw data into reusable data. There are many built-in connectors, which allow us to easily add new sources of data, often in minutes.  

I would love to have more customization capabilities for building dashboards, especially in creating custom widget sizes. I would also like to be able to run a bursts of reports based on different field values with PDF output right in the tool, rather than filtering on each field value and generating each PDF manually.

I have worked with a lot of tools. This one was being used within hours of seeing it without much training.

Embedded analytics for Financial Technology provider. We are a multi-tenant SaaS provider servicing large global organizations. Sisense is our embedded BI solution for visualizing descriptive, predictive, and prescriptive analytics in our product. 

Prior to Sisense, we had very limited reporting capabilities in our product. Most analyses were performed manually and delivered to customers in Excel or PowerPoint files. Because these analyses could not stand on their own, we needed a lot of business analysts to guide our customers to make the right business decisions and execute the strategies manually. 

The Sisense data cube allows us to execute heavy, complex computations on the fly so customers can slice and dice the data based on their business needs. The visualizations are adequate and the support from their team has been outstanding. Whenever we have an issue or are unsure how to proceed, they manage to simplify the issue and help us execute it in a graceful and scalable way.  

We struggled a bit to get the data cube setup in a way that could be built in a reasonable amount of time. The initial version we purchased only ran on Windows servers, which was less than ideal for our DevOps team. I believe that has been remedied in the latest release. 

• Visually displaying data
• Sorting results
• Filtering data
• Doing what-if analysis

Reduced time to complete paper-based quarterly reports from one month to one day using Sisense to create dashboards.

The administrative side of Sisense is a little cumbersome and confusing.

Two years.

The Sisense customer service group is fabulous. They answer all our questions and respond to our concerns in an efficient, effective manner.

Top notch.

We implemented this in-house.

The most valuable thing I have found is the ability for Sisense to connect data from totally different sources. I can connect an Oracle table with an Excel document, an Access document and a ODBC MySql table, and quickly merge them all and get fast answers. Also, the ability to quickly change data types on the fly so as to match primary keys etc. Great tool.

A lot of the answers required by internal teams can be found much faster. Scenarios where there are discrepancies in the data can be found quickly by comparing disparate data sources. Also the convenience of using the same build to keep answering several questions without the need to run the entire dataset over and over, speeds things up tremendously.

Larger datasets will sometimes give a "Accumulated logs" error when trying to make minor changes. This usually requires you to run the entire Elasticube.

Four years.

No.

No.

No.

Very good.

Very good.

No. Sisense was an addition to our use of traditional tools like SQL Server TOAD Data Point, etc.

Pretty straightforward.

In-house.

Tableau, Qlik.

As the premier company for cannabis industry data and insight, delivering fast, accurate, and visually appealing dashboards for our clients is mission critical.

Sisense allows us to present data in a visually stunning manner that continually "wows" our clients, with the dashboards seamlessly integrated into our web portal.

As a market research/data company, this is how we deliver our core product to our customers.

Admins can't view all of the dashboards when needed; only dashboards that have been shared with the admins.

I have used it for two years.

The customer service provided by Sisense is excellent. It's clear that the company is invested in their clients successfully implementing and using their product.

This isn't a company that stops caring as soon as they have your money.

Before choosing this product, we also evaluated Tableau, Yellowfin, and QlikView.

• Build speed of large data sets.
• The ability to share metrics with our entire organization.

I was able to pull together many different types of data into one place and compare it.

Some flexibility with the labeling of visualizations would be nice.

I have used it for 2.5 years.

We have not encountered any deployment issues.

We have not encountered any stability issues.

We have not encountered any scalability issues.

Customer service is very good and responsive.

Technical support is good.

We did not previously use a different solution.

Initial setup was somewhat complex but mostly because our infrastructure was not in place.

An in-house team implemented it.

ROI is very good. The amount of money spent to users served is very low.

It is much cheaper than competitors.

Before choosing this product, we also evaluated Tableau, Qlik and Domo.

The best features of Sisense are the user-friendly interface and ability to deploy efficiently.

We implemented the solution into an environment that had been using Excel as a business intelligence tool with data delivered on a monthly basis and we have freed our sales staff from being Excel pivot table experts.

The application lacks a control of the exporting function. It gives you the ability to export both the dashboards and the widgets in two formats each, but the format of all the exports are not completely under the control of the administrators. Most of it is select a few options and hope it comes out looking professional. A reporting engine that allows the administrators to format a template used in the exporting options would go a long way.

4 months.

The deployment went fairly smooth. We were on a tight timeline and the Customer Success Manager assigned to our account worked very hard to make sure we had the resources to stay on schedule. All implementations run into some potholes, but the key is how the vendor lives up to their word in getting the proper solution in place. Sisense did an excellent job keeping us on task.

Through the first 4 months, we have not had any stability issues.

We have used the Technical Support resources on 3 or 4 occasions during the implementation and the group is very professional and knowledgeable. You get to speak to a level 2 or 3 individual rather than starting at Level 1 and hoping the person knows how to handle the case. I am very satisfied with the Technical Support.

The implementation of the server software and the mapping of the data tables was straight forward and non-complicated.

The pricing was very competitive with the other solutions we evaluated. One word of advice would be to discuss the co-branding level you want and discuss how to structure a Test environment before you put your budget together. Overall, we are pleased with the pricing of our solution.

We evaluated Tableau, Domo, Qlik, Phocas, Dundas, and ThoughtSpot.