Oracle Integration Cloud Service Reviews

Name: Oracle Integration Cloud Service
Brand: Oracle
Rating: 4.0 (38 reviews)

Vendor: Oracle

4.0 out of 5

38 reviews
88% willing to recommend

897 followers

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What is Oracle Integration Cloud Service?

Oracle Integration Cloud Service is a cloud-based integration tool that seamlessly integrates on-premise applications with Oracle Cloud (SaaS) or other cloud apps (for example, Workday, Salesforce, etc.) to other cloud apps. Oracle’s solution combines all the capabilities of application integration, process automation, visual application building, and integration analytics into a single unified cloud service. The solution offers real-time and batch-based integration, structured and unstructured processes, case management, stream analytics, and integration insight. All of these capabilities together allow users to service all their end-to-end integration needs in one cohesive platform.

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Oracle Integration Cloud Service is the #4 ranked solution in top Integration Platform as a Service providers. PeerSpot users give Oracle Integration Cloud Service an average rating of 8.0 out of 10. Oracle Integration Cloud Service is most commonly compared to MuleSoft Anypoint Platform: Oracle Integration Cloud Service vs MuleSoft Anypoint Platform. Oracle Integration Cloud Service is popular among the large enterprise segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 32% of all views.

Buyer's Guide

Oracle Integration Cloud Service

May 2025

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Featured Oracle Integration Cloud Service reviews

Virendra Phophaliya

Senior Director at LTI - Larsen & Toubro Infotech

It is very easy to integrate, and the pre-built APIs available to connect multiple systems help establish connections faster and more accurately. Customers need not worry about data volume flow, and Oracle charges based on usage. Multiple packages are available, such as 10 million messages per annum, allowing customers to choose packages for optimum cost. Oracle Integration Cloud Service makes it simple to connect any third-party products, and Oracle is key for adding pre-built APIs. For all major products, the APIs are available from Oracle itself. The implementation is simple because sufficient documentation is available, and my team has developed expertise. We know precisely what needs to be done. Based on scenarios, customers can have everything within their channel.

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Kanhaiya Chandra

Solution Architect at Tata Consultancy

We use the OIC automation capabilities by creating scheduled integration, which runs once a day or once a week, depending on the use case. We work for TCS. We recommend Oracle Integration Cloud Service to multiple customers. In most projects, customers either come to Oracle Integration Cloud Service for the first time or migrate from Oracle SOA Suite to Oracle Integration Cloud Service. Integrating the solution with third-party vendors is fine. However, integrating it with other cloud services, like AWS, always takes a little longer. In that case, we need to do too much research work. I have heard that Dell Boomi is slowly emerging as a competitor to Oracle Integration Cloud Service. I would recommend the solution to many customers. Overall, I rate the solution a seven out of ten.

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Divya Prakash

Technical Architect at Hexaware Technologies Limited

Dealing with the large file sizes has occasionally been a challenge, though we have found workarounds. But dealing with large file sizes could be easy in integrations. I have also come across schema files where headers, footers, and bodies are there, but it's not a valid schema. None of the MSCAs are defined properly. In such cases, we have to think of multiple workarounds, such as splitting or merging. But this is a standard requirement for organizations, so custom solutions should be provided. There are cases when the systems don't expect additional MSCAs, or they expect headers, footers, or tags with different values. But this is not a proper XML. So if we are dealing with XML conversions, mapping, and integrations, we have to do some custom work. These are solutions that Oracle can provide.

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Oracle Integration Cloud Service mindshare

As of June 2025, the mindshare of Oracle Integration Cloud Service in the Integration Platform as a Service (iPaaS) category stands at 7.9%, down from 10.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS)

PeerResearch reports based on Oracle Integration Cloud Service reviews

Type	Title	Date
Category	Integration Platform as a Service (iPaaS)	Jun 6, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 6, 2025	Download
Comparison	Oracle Integration Cloud Service vs Microsoft Azure Logic Apps	Jun 6, 2025	Download
Comparison	Oracle Integration Cloud Service vs MuleSoft Anypoint Platform	Jun 6, 2025	Download
Comparison	Oracle Integration Cloud Service vs SAP Cloud Platform	Jun 6, 2025	Download

Title	Rating	Mindshare	Recommending
MuleSoft Anypoint Platform	4.0	10.6%	92%	58 interviews Add to research
webMethods.io	4.0	8.6%	94%	92 interviews Add to research

Valuable Features

Oracle Integration Cloud Service is valued for its user-friendly interface and visual, drag-and-drop mapping design, allowing easy integration without extensive coding skills. It boasts a variety of connectors to seamlessly integrate on-premise and cloud applications. Frequent updates enhance its capabilities. OIC's pre-built APIs facilitate fast and accurate system connections, while its scalability, efficient error handling, and intuitive monitoring dashboard support enterprise-level demands. The low-code approach accelerates digital transformation and simplifies maintenance.

"The reviewer rated this solution 10 out of 10."
"Oracle Integration Cloud Service is easy to use."
"There are many functionalities. Fundamentally, it provides all the ready-to-use services for consumption between SaaS and other applications."

Room for Improvement

Oracle Integration Cloud Service requires improvements in error analysis, documentation, B2B integration, message size handling, and dashboarding. More intuitive adapters and enhanced orchestration functionalities are needed. It lacks robust integration with non-Oracle platforms and requires improvements in PCS components. File size handling, support for JSON, and ease of configuration should be addressed. Users seek enhanced multi-cloud support, tutorials, and a flexible pricing model. AI and machine learning capabilities should be expanded.

"One area requiring improvement involves multi-tenancy scenarios, as no customers operate on a single cloud."
"The ease of configuration is something that could be improved. The mapping is a bit complex, so configuration is not very easy for a new user."
"Oracle needs to ensure that some of the most commonly used types of consumption or services are bundled—for every industry."

ROI

Oracle Integration Cloud Service offers significant ROI advantages by reducing development cycles from a year to a few months, cutting administrative needs through autonomous operations, and minimizing time spent on maintenance and patching. Many users report consistent license renewals and time and labor savings, highlighting the effectiveness in operational efficiencies and effort reduction. Almost half of management tasks become automated, showcasing time and labor efficiencies. Users consistently renew their licenses, indicating sustained value.

Pricing

Enterprise buyers evaluating Oracle Integration Cloud Service often find the pricing reasonable and flexible, with a predictable cost structure. Licensing costs can be high, requiring separate billing for components, but discounts are available, particularly for existing Oracle customers. The universal credit model and various pricing options based on usage make it competitive. Expenses primarily depend on the level of customization and number of integrations, but overall, it offers value, especially compared to other integration tools.

"Oracle uses a universal credit model for OCI. Clients commit to an annual budget and can choose which products to use and build during their contract period. Billing is based on consumption - you're only billed for the products you use."
"Pricing is not on the economic side since it is a tool for enterprise-sized companies."
"The price is cheaper than all other cloud integration providers."

Popular Use Cases

Oracle Integration Cloud Service is primarily used for integrating on-premises systems with cloud applications like SAP, Salesforce, and Oracle apps. It supports hybrid models, offers prebuilt integration adapters, and enables seamless data exchange between enterprise tools. Users leverage it for automating reconcilia-tions, connecting ERP systems, and facilitating secure, real-time, and bulk data transfers across various applications. It plays a significant role in orchestration and customization for diverse industry needs.

Service and Support

Oracle Integration Cloud Service receives varied feedback on customer service and support. Some praise the team for being responsive, proactive, and knowledgeable. Priority tickets often get fast responses. Others mention technical support is above average but suggest areas for improvement, such as SR process efficiency and employee expertise. Documentation is evolving, and community resources are growing. Service quality varies, with certain interactions seen as delayed or inefficient, especially in non-critical scenarios.

Deployment

The initial setup of Oracle Integration Cloud Service is generally straightforward and easy, often requiring minimal personnel and time. While deployment time can vary based on company size and integration complexity, the process frequently benefits from clear documentation and a simple interface. Some users encountered challenges, especially with complex deployments or specific integration tasks, but overall satisfaction with the ease of setup is high, making it accessible to varied organizational needs.

Scalability

Oracle Integration Cloud Service is scalable and suitable for enterprise-level applications, but there are constraints, especially with large data volumes and specific configurations. Many users emphasize its ability to scale dynamically with increased demand, although service limitations can affect performance. Users need to consider associated costs. Despite some challenges, users successfully scale it to meet various organizational needs, particularly in larger implementations where integration with other Oracle services is also utilized effectively.

Stability

Oracle Integration Cloud Service is generally stable, with users reporting no major issues. Some mentioned occasional slowness or runtime instability due to data center issues. Performance and stability are largely satisfactory, although initial years showed less consistency. Multi-region deployment options are suggested for improved resilience. Users appreciate recent region expansions, anticipating better scalability and availability. Stability ratings vary, typically between 7 to 10 out of 10, reflecting mostly positive experiences with few exceptions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Oracle Integration Cloud Service Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

32%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Government

Healthcare Company

Comms Service Provider

Retailer

University

Energy/Utilities Company

Insurance Company

Real Estate/Law Firm

Construction Company

Non Profit

Media Company

Transportation Company

Consumer Goods Company

Wholesaler/Distributor

Legal Firm

Hospitality Company

Logistics Company

Outsourcing Company

Engineering Company

Compare Oracle Integration Cloud Service with alternative products

Learn more about Oracle Integration Cloud Service

Oracle Integration Cloud Service Features

Oracle Integration Cloud Service has many valuable key features. Some of the most useful ones include:

Visual application builder service
Integration insight
Process automation
Visual application design
SaaS and on-premises integration
Stream analytics
Easy setup

Oracle Integration Cloud Service Benefits

There are many benefits to implementing Oracle Integration Cloud Service. Some of the biggest advantages the solution offers include:

Powerful dashboards: The solution provides users with all the information they need via powerful dashboards that require no coding, configuration, or modification.

Agility: Oracle Integration Cloud Service brings agility to organizations with an easy, visual, low-code platform that simplifies day-to-day tasks by getting employees, customers, and partners the services they need to work anywhere, anytime, on any device.

Visual development environment: With the solution’s visual development environment, users can rapidly create and host engaging business applications.

Top-tier security: With Oracle Integration Cloud Service, users are protected with various forms of top-tier security, including physical protection, OS security, and virtualization layer security, as well as tenant isolation for devoting more resources towards a specific user or customer.

More than 50 native app adapters: Because the solution has more than 50 native app adapters, users can quickly connect to thousands of SaaS or on-premises applications seamlessly.

Reviews from Real Users

Oracle Integration Cloud Service is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good adapters, is user friendly, and produces a solid ROI.

Rishabh S., Business and Technology Delivery Associate Manager at Accenture, says, “It has good performance, easy integration, is user-friendly, and also has helpful technical support. The dashboard provided by Oracle Integration Cloud for monitoring and error handling is very intuitive. You do not need a third-party dashboard or logging framework when you initiate the integration. There are a lot of adapters, which is what I like the most.”

“The most valuable features of this solution are the SFTP adapters, file adapters, and risk adapters, that we use in everyday projects,” says PeerSpot user Arun N., Technical Manager at a financial services firm.

Kanhaiya C., Solution Architect at Tata Consultancy, explains, "Oracle Integration Cloud Service is a really good product and the ROI is very good with it. It lowers development time. A development cycle that may have taken a year without Oracle Integration Cloud Service can drop down to three or four months with it."

Oracle Integration Cloud Service was previously known as Oracle ICS.