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Kong Konnect Reviews

Vendor: Kong
4.4 out of 5
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What is Kong Konnect?

Kong Konnect facilitates efficient management and integration of APIs, providing a streamlined experience for developers to manage their services with high scalability.

Get the Kong Konnect Buyer's Guide and find out what your peers are saying about Kong Konnect, Amazon API Gateway, Kong Gateway Enterprise and more!
Kong Konnect is the #20 ranked solution in top AI Observability solutions and #24 ranked solution in top API Management solutions. PeerSpot users give Kong Konnect an average rating of 8.8 out of 10. Kong Konnect is most commonly compared to Amazon API Gateway: Kong Konnect vs Amazon API Gateway. Kong Konnect is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 17% of all views.
Buyer's Guide
Kong Konnect
December 2025
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Helped 879,371 peers since 2012

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Kong Konnect mindshare

As of December 2025, the mindshare of Kong Konnect in the API Management category stands at 1.0%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
API Management Market Share Distribution
ProductMarket Share (%)
Kong Konnect1.0%
Microsoft Azure API Management15.6%
Amazon API Gateway12.5%
Other70.9%
API Management

PeerResearch reports based on Kong Konnect reviews

TypeTitleDate
CategoryAPI ManagementDec 31, 2025Download
ProductReviews, tips, and advice from real usersDec 31, 2025Download
ComparisonKong Konnect vs Microsoft Azure API ManagementDec 31, 2025Download
ComparisonKong Konnect vs Amazon API GatewayDec 31, 2025Download
ComparisonKong Konnect vs ApigeeDec 31, 2025Download
Suggested products
TitleRatingMindshareRecommending
Amazon API Gateway4.112.5%93%46 interviewsAdd to research
Kong Gateway Enterprise4.06.5%92%25 interviewsAdd to research
 
 
Key learnings from peers
Last updated Dec 30, 2025

Valuable Features

  • "Kong Konnect has positively impacted our organization by securing our APIs, which is one of the main concerns for us, and securing our APIs has benefited our organization by improving compliance and reducing incidents."
  • "Their tech support is excellent; when I raise an incident or a support ticket, it gets answered in four hours."
  • "Technical support from Proofpoint was absolutely excellent."

Room for Improvement

  • "I wish Kong Konnect could improve by having a built-in notification system whenever any APIs get pinged so that we can receive alerts and send them to the developer."
  • "When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers."
  • "Pricing was the issue as it becomes very expensive due to the nature of local circumstances."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Kong Konnect Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Financial Services Firm
17%
Outsourcing Company
13%
Computer Software Company
10%
Manufacturing Company
9%
Insurance Company
9%
University
5%
Media Company
5%
Comms Service Provider
4%
Government
4%
Healthcare Company
4%
Energy/Utilities Company
3%
Retailer
3%
Consumer Goods Company
3%
Wholesaler/Distributor
2%
Hospitality Company
2%
Real Estate/Law Firm
2%
Transportation Company
2%
Legal Firm
1%
Educational Organization
1%
Construction Company
1%
Venture Capital & Private Equity Firm
1%
Pharma/Biotech Company
1%

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Learn more about Kong Konnect

Kong Konnect is a comprehensive platform tailored for API development and management. It offers an intuitive interface that simplifies the process of connecting, managing, and securing APIs. Organizations benefit from its scalable architecture, ensuring it meets diverse operational demands and optimizes service delivery, supporting a robust API ecosystem that aligns with modern development practices.

What are the key features of Kong Konnect?
  • API Gateway: Efficiently handles routing, transformations, and more for effective API management.
  • Security Management: Includes authentication and traffic control to protect data.
  • Analytics and Monitoring: Provides insights into API usage and performance metrics.
  • Developer Portals: Offers customizable portals for developer engagement and onboarding.
  • Plugin Architecture: Extends functionality through a rich library of plugins.
What benefits or ROI should users expect?
  • Cost Efficiency: Reduces operational costs through streamlined API processes.
  • Scalability: Easily adapts to increased API traffic without performance losses.
  • Improved Security: Enhances data protection through advanced security features.
  • Enhanced Developer Productivity: Accelerates development timelines with easy-to-use tools.
  • Better User Engagement: Improves collaboration through robust developer support.

In tech industries, Kong Konnect is often implemented to advance cloud-native applications by enhancing API connectivity and security. Financial services utilize it to ensure compliance and secure data sharing. Telecommunications deploy it to handle high data throughput efficiently.

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Product Categories

Product Categories
API Management
AI Observability

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Kong Konnect Reviews Summary
Author infoRatingReview Summary
Senior Software Engineer at Netenrich4.5I used Proofpoint for email security, focusing on its efficient spam filtering and beneficial Sandbox feature. However, pricing needs improvement. Although we switched from Proofpoint ten months ago, we still use Microsoft Exchange, deploying via another cloud provider.
API Technical Architect at Independent API Consultant4.0I've used Kong Konnect for over two years and appreciate its flexible deployment and strong tech support, though its documentation needs improvement compared to major cloud providers; overall, I’d rate it 8.5 out of 10.
Assistant Manager at a government with 201-500 employees5.0I've used Kong Konnect for over three years as our API gateway; it offers strong security, scalability, and low latency, though I'd like built-in API alert notifications. Overall, it's stable, effective, and worth recommending.
IT Soulutoin Expert at a tech vendor with 10,001+ employees4.0I use Kong Konnect as an API management solution for securing internal and external APIs, leveraging its hybrid deployment and centralized control. It's lightweight and well-documented but needs improved RBAC and a simplified licensing model.