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Kong Konnect pros and cons

Vendor: Kong
4.4 out of 5
 

Kong Konnect Pros review quotes

SS
IT Soulutoin Expert at a tech vendor with 10,001+ employees
Apr 25, 2025
The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise.
SA
Senior Software Engineer at Netenrich
Jun 5, 2025
Technical support from Proofpoint was absolutely excellent.
ShubhojitDasgupta - PeerSpot reviewer
API Technical Architect at Independent API Consultant
Oct 28, 2025
Their tech support is excellent; when I raise an incident or a support ticket, it gets answered in four hours.
Learn what your peers think about Kong Konnect. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
ShahnawazAlam1 - PeerSpot reviewer
Assistant Manager at a government with 201-500 employees
Dec 30, 2025
Kong Konnect has positively impacted our organization by securing our APIs, which is one of the main concerns for us, and securing our APIs has benefited our organization by improving compliance and reducing incidents.
 

Kong Konnect Cons review quotes

SS
IT Soulutoin Expert at a tech vendor with 10,001+ employees
Apr 25, 2025
Kong Konnect's RBAC needs to evolve more, as they currently offer only one or two levels of RBAC in terms of organization and teams.
SA
Senior Software Engineer at Netenrich
Jun 5, 2025
Pricing was the issue as it becomes very expensive due to the nature of local circumstances.
ShubhojitDasgupta - PeerSpot reviewer
API Technical Architect at Independent API Consultant
Oct 28, 2025
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers.
Learn what your peers think about Kong Konnect. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
ShahnawazAlam1 - PeerSpot reviewer
Assistant Manager at a government with 201-500 employees
Dec 30, 2025
I wish Kong Konnect could improve by having a built-in notification system whenever any APIs get pinged so that we can receive alerts and send them to the developer.