Try our new research platform with insights from 80,000+ expert users

What is Darktrace?

Featured Darktrace reviews

Darktrace mindshare

As of August 2025, the mindshare of Darktrace in the Network Detection and Response (NDR) category stands at 23.4%, down from 25.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Network Detection and Response (NDR)

PeerResearch reports based on Darktrace reviews

TypeTitleDate
CategoryNetwork Detection and Response (NDR)Aug 11, 2025Download
ProductReviews, tips, and advice from real usersAug 11, 2025Download
ComparisonDarktrace vs Vectra AIAug 11, 2025Download
ComparisonDarktrace vs Trend Vision OneAug 11, 2025Download
ComparisonDarktrace vs ExtraHop Reveal(x)Aug 11, 2025Download
Suggested products
TitleRatingMindshareRecommending
Cloudflare4.3N/A96%76 interviewsAdd to research
CrowdStrike Falcon4.3N/A96%132 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
Comms Service Provider
7%
University
5%
Healthcare Company
5%
Retailer
5%
Educational Organization
5%
Construction Company
4%
Non Profit
4%
Insurance Company
3%
Legal Firm
3%
Real Estate/Law Firm
3%
Energy/Utilities Company
2%
Media Company
2%
Hospitality Company
2%
Transportation Company
2%
Performing Arts
2%
Wholesaler/Distributor
2%
Outsourcing Company
1%
Recreational Facilities/Services Company
1%
Consumer Goods Company
1%
Pharma/Biotech Company
1%
Logistics Company
1%
Aerospace/Defense Firm
1%

Compare Darktrace with alternative products

Learn more about Darktrace

Darktrace customers

Related questions

 

Darktrace reviews

Sort by:
AM
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Verified user of Darktrace
Jun 5, 2025
Product version discussed: Antigone
Consistent threat hunting and anomaly detection deliver valuable insights for network security management

Pros

"I can rate Darktrace's technical support as one of the best products in the world."

Cons

"Pricing bothers me and this is one of the major factors when choosing a solution."
Malebo Lethoba Group - PeerSpot user
Security Analyst at a healthcare company with 10,001+ employees
Verified user of Darktrace
May 13, 2025
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup

Pros

"The technical support from Darktrace is very good, including support from their resellers."

Cons

"In a shared environment, it doesn't work, and there are still some integration issues."
Find out what your peers are saying about Darktrace. Updated August 2025
864,703 professionals have used our research since 2012.
Peter-Murphy - PeerSpot user
Head of Technology Operations at Pobl Group
Verified user of Darktrace
Dec 30, 2024
Enables proactive threat detection and immediate response through AI monitoring

Pros

"The most valuable feature of Darktrace is its ability to detect and counter threats before they occur. "

Cons

"The one downside is the pricing, which is quite high."
Waleed Omar - PeerSpot user
Information Security Specialist at Arab Open University
Verified user of Darktrace
May 21, 2025
Provides effective email protection but support could improve

Pros

"The most beneficial feature in Darktrace is identifying phishing emails with the help of the AI engine and machine learning."

Cons

"I feel that Darktrace could be improved, particularly in the support aspect which is currently very poor. We need to chase Darktrace instead of them being proactive with us."
CM
Group Cybersecurity Administrator at Tharisa
Verified user of Darktrace
Apr 15, 2025
Autonomous mode effectively responds to anomalies and mitigates data exfiltration risks

Pros

"The autonomous mode, which is the Antigena AI response, is particularly valuable."

Cons

"The pricing is costly in USD, and they charge based on device counts."
MA
Network & Security Section Head/Digital Transformation at City Edge
Verified user of Darktrace
Dec 3, 2024
Gain comprehensive network visibility with detailed packet capture

Pros

"Darktrace is valuable since it offers full packet capture and detailed metadata."

Cons

"The management dashboards and the meter dashboards should be more user-friendly and simple to use for easy management."
ZS
Systems Specialist/ Administrator at ALFA International Company Limited.
Verified user of Darktrace
Nov 8, 2024
AI-driven tools enhance security and reduces spam

Pros

"The most valuable features are the AI and advanced learning tools that distinguish it from other products."

Cons

"There are still some issues with the network capturing or blocking traffic even after implementing exceptions. It requires more learning in this area."
PeerSpot user
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
Verified user of Darktrace
Apr 24, 2025
Product version discussed: 6.2.3
AI-driven incident response streamlines threat management and saves time

Pros

"I would 100% recommend Darktrace."

Cons

"Updates keep coming, which is great, but I prefer a unified UI experience. The intelligence section and the incident view should be seamlessly connected in one view to avoid jumping between pages."
Hey, I use Darktrace here at Naivas Ltd. Want to hear about my experience?
Sammy Mukuna - PeerSpot user