Claroty Platform Reviews

Users see Claroty Platform as essential for safeguarding against vulnerabilities and threats, showcasing positive outcomes in various scenarios. Its value depends on infrastructure importance, offering time and resource savings for critical applications but potentially costly for less critical manufacturing. It provides significant financial benefits for crucial operations. Users have employed it to execute preemptive corrections, such as identifying and addressing open SMB version one ports, demonstrating its efficacy in enhancing network security.

Claroty Platform pricing is generally considered expensive but offers value through robust security features and free deployment services. Users find the software version more costly than the physical device licenses, with pricing similar to competitors like Nozomi and DriveWell. Licenses for physical devices are noted as cost-effective, while software costs are around $26-$28. Claroty includes free deployments and support services, which add significant value compared to other vendors who charge for these extras.

• "The tool is quite expensive."
• "It's a bit expensive compared to other solutions."
• "The licensing for physical devices is cheap, but the software version is expensive. The software version costs around 26-28 dollars. I was surprised and even double-checked. It was shocking."

Users leverage Claroty Platform for monitoring and managing IT and OT infrastructures, focusing on asset registry enhancement, vulnerability management, and secure remote access. It facilitates real-time monitoring in hybrid environments and aids in cybersecurity for OT and IoT devices. The platform supports asset identification, continuous threat detection, and performance analytics. Claroty is implemented in sectors like manufacturing and oil, enabling asset inventory creation and protocol analysis. It integrates with legacy systems without impacting networks.

Claroty Platform's customer service is generally rated positively, with some noting engineering team's helpfulness and responsiveness. Criticisms include slow feature request updates, but others appreciate their problem-solving skills, especially with technical issues. Some rate the technical support as high as nine out of ten. The team is described as knowledgeable, proactive, and effective, though response times could improve. Regional differences in service quality exist due to the global customer base.

Many found Claroty Platform's initial setup complex due to integration with existing infrastructure. Yet, vendors' documentation and team expertise simplified the process. Some praised its straightforwardness and ease, requiring just hours with a small team. Others experienced challenges because of dispersed locations and the need for new technologies. Deployments varied greatly, with some completing quickly, while others required months, extensive personnel, and additional support to achieve success.

Claroty Platform demonstrates impressive scalability, accommodating cloud and on-premise deployments while integrating with existing infrastructures. It efficiently handles increased workloads without performance degradation. Users commend its expandability, although login challenges are noted. The platform supports active scanning and scales easily across multiple locations and users, managing significant numbers of personnel. Ratings highlight effective scaling capabilities, generally scoring between seven and nine, although some areas show room for improvement.

Many users find Claroty Platform stable, rating it between seven to eight out of ten. They note minimal downtime, consistent performance under stress, and effective workload management. However, some face issues with system connections and login bugs. Initial configuration challenges and occasional upgrade problems are mentioned, but support helps resolve these. Network segmentation is crucial for accurate data. Stability overall is well-regarded, but some improvements are needed in detection capabilities.