Microsoft Intune and Claroty Platform compete in the security and device management sector. Microsoft Intune has an upper hand in broader integration with Microsoft services, while Claroty excels in industrial protocol support and security for operational technology.
Features:Microsoft Intune offers integration with Office 365, Azure, and support for Windows, macOS, Android, and iOS. It provides mobile device management, application deployment, and conditional access. Claroty Platform is designed for industrial environments, offering real-time threat detection, in-depth monitoring, and support for industrial protocols. It ensures cybersecurity and secure remote access for operational technology.
Room for Improvement:Microsoft Intune could enhance Linux support, simplify configuration, and improve integration with non-Microsoft platforms. Users seek faster policy deployment and better reporting features. Claroty Platform could expand protocol support, refine its user interface, and improve reporting and vulnerability management. There's also scope for better integration with third-party security solutions.
Ease of Deployment and Customer Service:Microsoft Intune excels in cloud environments with public cloud integration but has a challenging setup for some users. Customer service receives mixed reviews, with calls for quicker response times. Claroty Platform fits well in on-premises and hybrid industrial setups, receiving positive feedback for quick response and effective support, making it reliable for operational technology.
Pricing and ROI:Microsoft Intune is cost-effective, especially when bundled with Microsoft 365, providing substantial savings and a notable ROI for comprehensive device management and security. Claroty Platform, positioned in the high-end market, is seen as expensive yet justified for its extensive features and security offerings aimed at protecting industrial operations.
If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
Their response and support are effective and proactive.
They can rate support for the Claroty Platform from one to ten as eight to nine.
I have always found Claroty's technical support to have good engineers.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.
I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.
The way the Claroty Platform has considered and included the active scanning part has made it quite scalable.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
The platform runs with minimal delays and effectively manages workloads without intruding on the network.
Overall, I would rate the stability as eight out of ten.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
Additionally, reducing the overall cost of hardware and software solutions would be beneficial.
As AI is booming now, there are concerns about AI security.
Sometimes, these CVEs are not actually related to the device in the firmware at the site.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
One unique aspect of Claroty is that users get all the deployments for free.
The cost of the Claroty Platform is comparatively high.
The cost is as per the standard market.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.
They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.
Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The Claroty Platform is tailored for monitoring and securing industrial control systems. It offers deep visibility into OT networks, enabling effective anomaly detection and vulnerability assessments. Its user-friendly interface and robust reporting tools facilitate easy management and compliance, enhancing organizational efficiency and cybersecurity posture in industrial environments.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
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