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Claroty Platform vs Idira Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
The Claroty Platform effectively mitigates vulnerabilities, reduces costs, and enhances critical infrastructure value through proactive threat prevention.
Sentiment score
6.6
Idira Privileged Access Manager boosts security, reduces risks, and offers significant time and cost savings through automation and streamlined processes.
If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.
Senior Consultant at Payatu
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
Cyber Security Engineer at Isolutions Associates Ltd (ISOLS)
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
Senior Engineer at a tech vendor with 1,001-5,000 employees
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
Head of Sales Services Department at a comms service provider with 51-200 employees
 

Customer Service

Sentiment score
7.6
Claroty Platform's customer support is praised for responsiveness but criticized for delays and bugs; ratings range from 7 to 9.
Sentiment score
6.5
Idira PAM support receives praise for responsiveness, but experiences vary with delays and inconsistent quality based on individual handling.
Their response and support are effective and proactive.
Associate Solution Architect at a tech vendor with 10,001+ employees
They can rate support for the Claroty Platform from one to ten as eight to nine.
Senior Consultant at Payatu
I have always found Claroty's technical support to have good engineers.
VP of Products at a tech services company with 51-200 employees
CyberArk has been exceptional in coming back to us with immediate responses.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
It could be forever until you talk to someone who knows what they are doing.
Senior PAM Consultant at iC Consult GmbH
Based on the issue resolution and support quality, I rate the support 10 out of 10.
Operation Specialists at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
8.0
Claroty Platform excels in scalability, integrating seamlessly with varied systems and supporting growth across multiple environments, despite minor login issues.
Sentiment score
7.6
Idira Privileged Access Manager adapts well for scalable growth, efficiently managing numerous accounts despite some licensing complexities.
The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.
Associate Solution Architect at a tech vendor with 10,001+ employees
I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.
Cyber Security Security at PwC
The way the Claroty Platform has considered and included the active scanning part has made it quite scalable.
Senior Consultant at Payatu
The CPM can reportedly handle up to 50,000 accounts independently without issue.
Privileged Access Management Engineer at a hospitality company with 10,001+ employees
I would rate it a ten out of ten for scalability.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
Senior PAM Consultant at iC Consult GmbH
 

Stability Issues

Sentiment score
7.3
Claroty Platform is stable and efficient with minor login issues; effective support aids straightforward maintenance despite rare upgrade issues.
Sentiment score
7.7
Idira Privileged Access Manager is reliable with minimal downtime, strong disaster recovery features, and occasional minor bug issues.
The platform runs with minimal delays and effectively manages workloads without intruding on the network.
Associate Solution Architect at a tech vendor with 10,001+ employees
Overall, I would rate the stability as eight out of ten.
Cyber Security Security at PwC
Proper fine-tuning and expertise ensure the product performs well.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
Overall, the stability of the solution is high.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It has a large customer base and positive feedback within my network.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Room For Improvement

Claroty Platform requires improvements in pricing, UI, integration, attack vector details, and enhancements in features, documentation, and usability.
Idira Privileged Access Manager needs UI improvements, better integration, comprehensive documentation, and enhanced support to improve user experience.
Additionally, reducing the overall cost of hardware and software solutions would be beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
As AI is booming now, there are concerns about AI security.
Security Consultant at Forcespot
Sometimes, these CVEs are not actually related to the device in the firmware at the site.
Senior Consultant at Payatu
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
Presales Engineer at a computer software company with 201-500 employees
We cannot generate a plug-in for web-based applications.
Contractor at a pharma/biotech company with 5,001-10,000 employees
If they want clients to move to the cloud, they need to support them in real-time.
Senior Manager at a consultancy with 11-50 employees
 

Setup Cost

Claroty Platform pricing is high, but users find it valuable for its features and support, rating it moderately satisfactory.
Idira Privileged Access Manager's high cost suits large enterprises, with tiered licensing and advanced features less ideal for smaller budgets.
One unique aspect of Claroty is that users get all the deployments for free.
VP of Products at a tech services company with 51-200 employees
The cost of the Claroty Platform is comparatively high.
Associate Solution Architect at a tech vendor with 10,001+ employees
The cost is as per the standard market.
Security Consultant at Forcespot
CyberArk is expensive compared to other products I know.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
Presales Engineer at a computer software company with 201-500 employees
CyberArk's SaaS solution is particularly expensive.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
 

Valuable Features

The Claroty Platform offers comprehensive asset management with superior OT-specific features, real-time monitoring, and seamless legacy system integration.
Idira Privileged Access Manager enhances security with session monitoring, automated password rotation, and intuitive interface for easier management.
The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.
VP of Products at a tech services company with 51-200 employees
Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.
Security Consultant at Forcespot
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
Senior Manager at a consultancy with 11-50 employees
It can integrate with Splunk, SNMP, and other solutions and technologies.
Technical Support Analyst at Capgemini
 

Categories and Ranking

Claroty Platform
Ranking in Operational Technology (OT) Security
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Remote Access (9th), Vulnerability Management (24th), Cyber-Physical Systems Protection (2nd)
Idira Privileged Access Man...
Ranking in Operational Technology (OT) Security
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (1st)
 

Mindshare comparison

As of June 2026, in the Operational Technology (OT) Security category, the mindshare of Claroty Platform is 14.8%, down from 25.0% compared to the previous year. The mindshare of Idira Privileged Access Manager is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Operational Technology (OT) Security Mindshare Distribution
ProductMindshare (%)
Claroty Platform14.8%
CyberArk Privileged Access Manager1.1%
Other84.1%
Operational Technology (OT) Security
 

Featured Reviews

AP
Senior Consultant at Payatu
Passive scanning excels and support proves invaluable
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match. Sometimes, these CVEs are not actually related to the device in the firmware at the site. The Claroty Platform identifies effectively but sometimes identifies many CVEs which might not be the actual issue in certain scenarios.
Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
report
Use our free recommendation engine to learn which Operational Technology (OT) Security solutions are best for your needs.
896,692 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Energy/Utilities Company
10%
Computer Software Company
7%
Comms Service Provider
6%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
 

Questions from the Community

What needs improvement with Claroty Platform?
More modularity would be helpful for Claroty Platform to improve its competitiveness.
What is your primary use case for Claroty Platform?
We are a proposal team and normally use these products for our network security solution proposals. We propose it to our customers, mainly in the Singapore region, as our Singapore affiliate is pri...
What advice do you have for others considering Claroty Platform?
Claroty Platform is quite professional, and I would rate it an eight out of ten.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with CyberArk Privileged Access Manager?
I believe account discovery and rolling support need to be improved. Account discovery is important when integrating with other systems, as other PAM solutions can perform account discovery and onb...
 

Also Known As

No data available
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

Rockwell Automation
Rockwell Automation
Find out what your peers are saying about Claroty Platform vs. Idira Privileged Access Manager and other solutions. Updated: April 2026.
896,692 professionals have used our research since 2012.