We use Carbon Black for monitoring.
Carbon Black Managed Detection and Response provides comprehensive threat detection and response strategies, aiding companies in identifying, managing, and mitigating cyber threats through its advanced features and expert support.

| Product | Mindshare (%) |
|---|---|
| Carbon Black Managed Detection and Response | 1.3% |
| SentinelOne Wayfinder Threat Detection and Response | 6.8% |
| CrowdStrike Falcon Complete MDR | 5.4% |
| Other | 86.5% |
Utilized by enterprises seeking advanced protection, Carbon Black Managed Detection and Response offers vigilant monitoring against cyber threats. Through expert analysis and rapid incident response, it ensures that businesses can effectively manage and counteract risks, giving them the ability to protect sensitive data and critical infrastructure.
What Are the Key Features of Carbon Black Managed Detection and Response?Many industries, including finance, healthcare, and retail, leverage Carbon Black Managed Detection and Response to protect against cyber threats unique to their fields. By tailoring strategies to industry-specific challenges, it ensures customers meet security compliance and protects sensitive business data efficiently.
Carbon Black Managed Detection and Response was previously known as Carbon Black Cloud Managed Detection Deliver.
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| Author info | Rating | Review Summary |
|---|---|---|
| IT Security & Audit Compliance Analyst at Milwaukee City and County | 5.0 | We use Carbon Black for monitoring, and it provides a comprehensive overview of all our assets and their status. However, their customer support could use some improvement. We haven't considered or used any other solutions, and there was no specific cloud provider mentioned. |
| Service Delivery Director at SKY EXPRESS IT Security Company | 4.0 | I use this stable, reliable security solution for laptops. It performs smoothly, installs easily, and offers good protection. My main concern is future licensing and support after the recent acquisition, but I recommend it, rating it 8/10. |
| Division head Information Security and Governance at a financial services firm with 10,001+ employees | 4.0 | I use Carbon Black for advanced endpoint protection, finding its threat hunting and AI excellent, greatly improving security. Setup was easy, it's stable and affordable. I'd like integrated endpoint management/ADR and simpler licensing, rating it 8/10. |
| Vice President Information Technology at a manufacturing company with 1,001-5,000 employees | 4.5 | I find Carbon Black Cloud MDR excellent for endpoint protection, offering immediate response through tests, reporting, and alerts. It's very stable, scalable, and I rate it 9/10, despite initial deployment taking too long. |
We use Carbon Black for monitoring.
We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.
Carbon Black provides an overview of all our assets and their status.
Carbon Black's support could be better.
I have used Carbon Black for nearly a year.
I rate Carbon Black 10 out of 10 for stability.
I rate Carbon Black 10 out of 10 for scalability.
I rate Carbon Black support seven out of 10.
Neutral
Carbon Black is a cloud-based solution, so the deployment is straightforward.
I rate Carbon Black Cloud Managed Detection 10 out of 10 overall.

I primarily use the solution for security purposes.
I use the product with my laptops and the antivirus and laptop is running smoothly. I don't have problems with the rest of this software. I'm satisfied with the performance. I don't have to take care of this product. It's just working and that's it. I don't have to think about anything.
The installation process is quick and easy.
Carbon Black was sold to Broadcom, and VMware basically was the owner of the Carbon Black. Now Broadcom is the owner of VMware. As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad.
I've used the solution for almost one year.
It's a stable product that is free of bugs and glitches. it's reliable. It doesn't crash or freeze.
I'm using it in my organization. We have 20 people in our department that use it. We do not have plans to increase the number of people and therefore will not increase usage.
The product scales well.
Technical support is good. We have no complaints.
We did use a different solution previously. Carbon Black gave much more protection, and the other solution was not so stable.
The initial setup was very straightforward and simple. The deployment takes minutes. Everything was very smooth.
The implementation was done by an administrator without any additional work from my side.
The product offers a pretty good ROI.
We pay a yearly licensing fee. It's not overly expensive or cheap. It's moderately priced.
We're end-users. We're using the standard version of the product.
I'd recommend the product to other users and companies. I would rate it eight out of ten.
We are using this solution to enhance our standard endpoint protection to the next-level detection and response. We want to ensure maximum security protection for our information assets by using some of the advanced features, such as malware detection and IOCs.
Carbon Black has helped us innovate. When we were using Symantec Endpoint Protection for the last three years in our organization and it was not doing a very good job in the security threat landscape in terms of a complete risk assessment. We wanted to go deeper into the threat management for our information assets. This is where Carbon Black has been phenomenal for us, it has detected many security concerns. It has given us a complete overview of what has been happening on our information assets.
The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good.
In the future, it would be great if they could provide endpoint management and the ADR solution together in this package.
I have been using this solution for two months.
I have been running Carbon Black on my laptop for the last three months and I have not had any problems with the stability. The performance has been good and the threat detection false positive rate is low.
The solution is very flexible. You can customize the intelligence feeds to your organization's policies, the detection and response analysis gives informative dashboard reports. Since it is a cloud-based model, there is no need to have any hardware in the office or on the premises. It is very simple and intuitive.
The technical support is very good.
In my personal experience, I have used Microsoft ATP Defender and CrowdStrike.
The initial setup was very easy.
When we were doing the initial proof of concept we did the implementation by ourselves. However, during the project rollout, we will have a partner do the implementation.
The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined.
We have evaluated other solutions, such as FireEye, Symantec, and Microsoft, and we have found that this solution is better.
I would advise those wanting to implement this solution to thoroughly evaluate the organizational needs, current security best practices, and determine their threat landscape. They should evaluate different product functionalities between solutions, such as Carbon Black, CrowdStrike, and Microsoft Defender ATP. Then make a justifiable business technical comparison on the pricing and choose which solution has the best fit overall.
I rate Carbon Black Cloud Managed Detection Deliver an eight out of ten.
I do not recall which version we are using.
We use the solution for end point protection.
The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately.
We've been using Carbon Black Cloud Managed Detection Deliver for around four years.
The stability has been great. We haven't had any issues.
The solution is very scalable. All a person need do is add stuff to his organization and go from there.
It has been awhile since we have needed to make use of tech support, as things are mostly intuitive. From what I recall, it was fine.
The initial setup was very straightforward. In any event, most of it is done through the web. Once a person gets his organization set up, then it's really easy.
The deployment took too long, although I don't remember its exact duration.
I rate Carbon Black Cloud Managed Detection Deliver as a nine out of ten. It's actually been pretty good.