Carbon Black Managed Detection and Response Reviews

Name: Carbon Black Managed Detection and Response
Brand: VMware
Rating: 4.4 (4 reviews)

4.4 out of 5

4 reviews
100% willing to recommend

What is Carbon Black Managed Detection and Response?

Our MDR security solution provides critical insight into attacks using automated machine learning algorithms to validate and prioritize alerts and uncover new threats. Our world-class team of security experts monitors threats in VMware Carbon Black Cloud, and provides rapid response along with threat containment during an incident and policy recommendations to remediate threats.

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Carbon Black Managed Detection and Response is the #32 ranked solution in top Managed Detection and Response (MDR) solutions. PeerSpot users give Carbon Black Managed Detection and Response an average rating of 8.8 out of 10. Carbon Black Managed Detection and Response is most commonly compared to Huntress Managed EDR: Carbon Black Managed Detection and Response vs Huntress Managed EDR. Carbon Black Managed Detection and Response is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.

Buyer's Guide

Managed Detection and Response (MDR)

April 2025

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Helped 849,686 peers since 2012

Featured Carbon Black Managed Detection and Response reviews

Dejan Zecevic

Service Delivery Director at SKY EXPRESS IT Security Company

Carbon Black was sold to Broadcom, and VMware basically was the owner of the Carbon Black. Now Broadcom is the owner of VMware. As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad.

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Judy Siettmann

IT Security & Audit Compliance Analyst at Milwaukee City and County

We use Carbon Black for monitoring. We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives. Carbon Black provides an overview of all our assets and their status. Carbon Black's support could be better. I have used Carbon Black…

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Shahnawaz Kahn

Division head Information Security and Governance at a financial services firm with 10,001+ employees

Carbon Black has helped us innovate. When we were using Symantec Endpoint Protection for the last three years in our organization and it was not doing a very good job in the security threat landscape in terms of a complete risk assessment. We wanted to go deeper into the threat management for our information assets. This is where Carbon Black has been phenomenal for us, it has detected many security concerns. It has given us a complete overview of what has been happening on our information assets.

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Carbon Black Managed Detection and Response mindshare

As of May 2025, the mindshare of Carbon Black Managed Detection and Response in the Managed Detection and Response (MDR) category stands at 0.7%, down from 1.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Key learnings from peers

Valuable Features

Carbon Black Managed Detection and Response's valuable features include threat hunting, threat intelligence feeds, and comprehensive endpoint activity monitoring. Its machine learning and AI engines are exceptional. Organizations benefit from efficient tests, alerts, and reporting for immediate response. Laptop performance remains smooth, maintenance-free, and installation is straightforward. Carbon Black provides a detailed overview of asset status, ensuring users are informed without additional effort.

"Carbon Black provides an overview of all our assets and their status."
"The installation process is quick and easy."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."

Room for Improvement

"Carbon Black's support could be better."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."

Pricing

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."

Popular Use Cases

Organizations implement Carbon Black Managed Detection and Response to upgrade endpoint protection with advanced detection and response capabilities. They focus on maximizing security for information assets by leveraging features like malware detection and Indicators of Compromise. Primarily used for security and monitoring, this approach enhances endpoint defense strategies.

Service and Support

Customers find technical support for Carbon Black Managed Detection and Response to be reliable. Many users have experienced good service with no complaints. Some note that assistance is rarely needed due to the intuitive design, but when it is required, the experience is satisfactory. Users rate support at seven out of ten.

Deployment

Users found Carbon Black Managed Detection and Response's initial setup easy and straightforward, often completed via the web. Once organizations set it up, processes became simple. While some deployments extended beyond expectations, others noted that deployment took only minutes and proceeded smoothly. As a cloud-based service, its deployment aspects were described as straightforward, enhancing overall ease of use.

Scalability

Carbon Black Managed Detection and Response exhibits flexible scalability with customizable intelligence feeds aligned with organizational policies. Its cloud-based model eliminates the need for hardware, making it simple and intuitive. Users find it easy to scale by adding team members. While some departments maintain usage without expansion, the solution efficiently supports more users, earning high marks for its scalability attributes.

Stability

Users of Carbon Black Managed Detection and Response express confidence in its stability. They highlight its smooth performance and low false positive rate. No issues have been experienced, and it is praised for its reliability, remaining free from crashes, bugs, and glitches. Users provide high ratings for its stability, appreciating its consistent and dependable operation.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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