We performed a comparison between Carbon Black Managed Detection and Response and IBM Security QRadar based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The case interface is Binary Defense MDR's most valuable feature."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"Carbon Black provides an overview of all our assets and their status."
"The installation process is quick and easy."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"The most valuable feature is the searching capability and real-time operational use."
"Log correlation is very useful for processing alerts. It serves to follow up alerts in real-time, building an entire workflow."
"The UBA feature is the most valuable because you can see everything about users' activities."
"There is a single dashboard that gives us a complete overview of what is happening around the globe."
"It has very rich functionality."
"Blocks of predefined conditions can be used to configure detection rules without having to write complicated script."
"The product has plenty of features and capabilities."
"Customer service is very good and very helpful."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"The current reporting system could benefit from improvement."
"We found a couple of bugs in the user interface."
"I would like to get more reports from Binary Defense about what they're blocking."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"Carbon Black's support could be better."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"The biggest problem was built on top of the QRadar in the executive operations center network. The integration was not using the network security specialist properly, and all the incidents were inferior with QRadar. Its compatibility is not really good."
"The solution can be improved by lowering the cost and bettering their technical support."
"I would like to see more integration in place after the security lock."
"The dashboard and reports are not user-friendly or efficient so are of little help with threat hunting activity."
"The user interface needs improvement."
"The solution should enhance its capabilities of UEBA and AI/ML tech modeling."
"I would also like to see more integration with other vendors. IBM doesn't integrate well with products from China, like Huawei. Many Middle Eastern customers are switching to Huawei from American vendors like Cisco because of the price. In most RFPs, Huawei wins because it costs less."
"QRadar needs to be improved on the storage side, particularly when the disc exceeded the maximum threshold."
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Carbon Black Managed Detection and Response is ranked 19th in Managed Detection and Response (MDR) with 4 reviews while IBM Security QRadar is ranked 10th in Managed Detection and Response (MDR) with 198 reviews. Carbon Black Managed Detection and Response is rated 8.8, while IBM Security QRadar is rated 8.0. The top reviewer of Carbon Black Managed Detection and Response writes "Helps business innovation, plenty of features, and priced well". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Carbon Black Managed Detection and Response is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Red Canary MDR and Huntress, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security. See our Carbon Black Managed Detection and Response vs. IBM Security QRadar report.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
