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Carbon Black Managed Detection and Response vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
32nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
106
Ranking in other categories
Endpoint Protection Platform (EPP) (12th), Endpoint Detection and Response (EDR) (13th), ZTNA (9th), Extended Detection and Response (XDR) (12th), Ransomware Protection (3rd)
 

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of Carbon Black Managed Detection and Response is 0.9%, down from 1.0% compared to the previous year. The mindshare of Intercept X Endpoint is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Intercept X Endpoint1.2%
Carbon Black Managed Detection and Response0.9%
Other97.9%
Managed Detection and Response (MDR)
 

Featured Reviews

Dejan Zecevic - PeerSpot reviewer
Easy to install, runs smoothly, and offers good performance
Carbon Black was sold to Broadcom, and VMware basically was the owner of the Carbon Black. Now Broadcom is the owner of VMware. As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad.
Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Carbon Black provides an overview of all our assets and their status."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The installation process is quick and easy."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"The most valuable feature of the solution is that it is less hash-based than competitors."
"Machine learning is used to detect the threat and it does so by prioritizing the suspicious activities."
"It is easy to interact with, and its cost is also good."
"Everything in Intercept X Endpoints is much centralised which makes it easy for our team to work with. The functions are in a single portal."
"Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls."
"The anti-exploit technology within Intercept X Endpoint is excellent."
"I consider the heuristics to be most valuable, the fact that the solution does not work solely on signatures."
"After that, the client switched to Sophos to get the protection they lacked. It either works or it doesn’t and Sophos works."
 

Cons

"Carbon Black's support could be better."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part."
"We had some initial problems with our deployment, and they were more around uninstalling Sophos Basic and installing Sophos Intercept X. We had some challenges with some of the uninstallation scripts. They can improve the deployment of Sophos Intercept X when there is already an existing Sophos version. They can also provide more information in the form of best practices and lessons learned from previous findings. A knowledge base with this type of information would be helpful."
"They might want to offer an MSP model for licensing, to offer the solution as a software as a service."
"From the management side, we receive detailed information. Sophos has many features, such as Threat Hunting but that comes with the XDR version of the solution. There's Sophos Intercept X and then there's Sophos Intercept X with XDR technology. We bought the XDR and then now the MTR, Managed Threat Response version available too. They have different packages for clients which gives them different options to pick from. If Sophos could combine more features into one package it would be beneficial."
"The after sales service and support could be improved."
"Sophos needs to create a YouTube channel with educational material for technicians or engineers."
"The solution can be expensive, although we do see the value in it."
"We've had difficulty with uninstalling the solution. When we try to uninstall an old version of the basic Sophos Antivirus, it doesn't seem to uninstall completely."
 

Pricing and Cost Advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
"You can pay monthly, but most of our customers choose annual subscriptions because they are less expensive."
"The price of Sophos Intercept X is expensive. The license is paid on an annual basis. There are extra features that can be added depending on the endpoints. The solution is priced twice as much as the Comodo solution."
"The price of this solution is reasonable."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing ten out of ten."
"The cost of Sophos Intercept X is reasonable."
"I am not sure about the cost. I would guess it to be between $50 to $60 per license. This would be the cost of the overall subscription. There is no additional fee."
"Its price depends on the scenario. It is very expensive, but it is not more expensive than other vendors. The price of Check Point and other vendors is much higher than Sophos."
"Licensing fees are paid monthly."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Comms Service Provider
10%
Manufacturing Company
7%
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
7%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise22
Large Enterprise22
 

Questions from the Community

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How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

Carbon Black Cloud Managed Detection Deliver
Sophos Intercept X
 

Overview

 

Sample Customers

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Flexible Systems
Find out what your peers are saying about Carbon Black Managed Detection and Response vs. Intercept X Endpoint and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.