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Carbon Black Managed Detection and Response vs CrowdStrike Falcon Complete MDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
30th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
100
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of Carbon Black Managed Detection and Response is 1.2%, up from 0.9% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 4.3%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR4.3%
Carbon Black Managed Detection and Response1.2%
Other94.5%
Managed Detection and Response (MDR)
 

Featured Reviews

JS
IT Security & Audit Compliance Analyst at Milwaukee City and County
It provides an overview of all our assets and their status.
We use Carbon Black for monitoring.  We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.  Carbon Black provides an overview of all our assets and their status.  Carbon Black's support could be better.  I have used Carbon Black…
reviewer2895252 - PeerSpot reviewer
Security Analyst at a real estate/law firm with 1,001-5,000 employees
Round-the-clock monitoring has freed our small team and improves our threat response focus
In terms of improvement for CrowdStrike Falcon Complete MDR, they just keep going full steam ahead. The biggest room for a house is the room for improvement, but as of right now, I don't have any complaints about CrowdStrike Falcon Complete MDR. Additional features that should be included in the next release of CrowdStrike Falcon Complete MDR would be on-demand scanning. That is something we have to do manually. For instance, if a user plugs in a USB device, even though in our environment we have USB devices locked completely, CrowdStrike Falcon Complete MDR will still read those devices even though they can't physically access them. If it does find malicious software, those are manually done still, and that's per the SLA. I have had a few of those that have come up, but those have been few and far between.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I don't have to take care of this product; it's just working and that's it, and I don't have to think about anything."
"This is where Carbon Black has been phenomenal for us, it has detected many security concerns."
"The installation process is quick and easy."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"Carbon Black provides an overview of all our assets and their status."
"The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations."
"The combination of CrowdStrike technology and human security expertise within the MDR service is the most valuable thing for me because the human factor still plays a very big role and not everything runs via agentic AI."
"We found the initial setup to be quick and easy for the most part."
"The continuous improvement in detections and response times is valuable. They are more focused on threats that come from the cloud, not only that we see."
"With the support of the CrowdStrike team, I rate them a ten out of ten."
"Security has been a lot tighter with CrowdStrike Falcon Complete MDR, there have been no artifacts or anything left on any machines, and it runs smoothly within my environment."
"It is a very good solution. It can provide detection and response in an extensive way, and for an endpoint, it can integrate the information that comes from the servers."
"The staff's expertise from CrowdStrike Falcon Complete MDR has helped me because they spend more time analyzing threats than I am able to do and they can qualify incidents better than I can."
 

Cons

"Carbon Black's support could be better."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"There are some parts of this solution that are too slow."
"The training provided could be better. There is a need to have more training to allow us to fine-tune our settings."
"The downside that we see with CrowdStrike is that it is not part of a broader ecosystem."
"There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. Additionally, patch management in vulnerabilities needs improvement."
"The technical support is satisfactory, but there is room for improvement to enhance it."
"My experience with pricing, setup cost, and licensing is that it is pricey."
"Of course, the cost is going to take a couple of years to get back after the initial cost investment."
"It's my understanding that the reporting aspect of the solution could be improved. It should be more flexible and robust."
 

Pricing and Cost Advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
"This product is one of the more expensive ones on the market."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"There is a license for this solution and everything is included. However, The price of the could be lower."
"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."
"The price of this solution is expensive compared to others solutions."
"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."
"The licenses are sold per user."
"We have a yearly license, and it could be cheaper."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Construction Company
13%
Manufacturing Company
11%
Financial Services Firm
8%
Outsourcing Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise23
Large Enterprise39
 

Questions from the Community

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What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
This service has definitely decreased the time needed for detecting, investigating, or responding to threats. As for how much it has decreased, I would say dramatically. It's hard to put a specific...
What needs improvement with CrowdStrike Falcon Complete?
An improvement I could suggest for this service would be a live support option because sometimes we reach out to CrowdStrike Falcon Complete MDR, and it takes some time to get a quicker response if...
What is your primary use case for CrowdStrike Falcon Complete?
We acquired CrowdStrike Falcon Complete MDR about seven months ago. The security challenges or resource constraints that led my company to choose CrowdStrike Falcon Complete MDR stem from using a d...
 

Also Known As

Carbon Black Cloud Managed Detection Deliver
Falcon Complete
 

Overview

 

Sample Customers

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about Carbon Black Managed Detection and Response vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.