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Carbon Black Managed Detection and Response vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
29th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
64
Ranking in other categories
Endpoint Detection and Response (EDR) (6th)
 

Mindshare comparison

As of August 2026, in the Managed Detection and Response (MDR) category, the mindshare of Carbon Black Managed Detection and Response is 1.2%, up from 0.7% compared to the previous year. The mindshare of Huntress Managed EDR is 4.5%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR4.5%
Carbon Black Managed Detection and Response1.2%
Other94.3%
Managed Detection and Response (MDR)
 

Featured Reviews

JS
IT Security & Audit Compliance Analyst at Milwaukee City and County
It provides an overview of all our assets and their status.
We use Carbon Black for monitoring.  We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.  Carbon Black provides an overview of all our assets and their status.  Carbon Black's support could be better.  I have used Carbon Black…
Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Next7 IT
Managed detection has transformed incident response and now delivers faster, focused protection
Overall, my experience with Huntress Managed EDR has been very positive. If I were to suggest improvements, I would like to see more advanced customization and reporting capabilities, particularly for MSPs managing multiple clients. For example, additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients. Deeper integrations with a broader range of third party security and IT management platforms could also streamline workflows and reduce the need to switch between multiple tools. Another area of improvement would be expanding automation options for common remediation tasks, allowing security teams to respond even more quickly to certain types of threats while maintaining appropriate control. These are more enhancements than shortcomings, as Huntress Managed EDR already provides strong threat detection, excellent SOC support, and an easy-to-manage platform that delivers significant value in day-to-day operations. A few additional enhancements would make the platform even stronger, especially for MSPs managing a large number of endpoints and clients. From a user interface perspective, I would like to see more customizable dashboards that allow engineers to tailor views based on the client's priorities, threat levels, or operational metrics. Another useful feature would be additional automation and authorization options for common response actions such as isolating devices, initiating remediation workflows, or integrating with ticketing systems and SIEM platforms. Overall, these would be valuable additions, but they do not take away from the core strength of Huntress Managed EDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Carbon Black provides an overview of all our assets and their status."
"I don't have to take care of this product; it's just working and that's it, and I don't have to think about anything."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The installation process is quick and easy."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"This is where Carbon Black has been phenomenal for us, it has detected many security concerns."
"The automatic remediation feature of Huntress Managed EDR is very effective because at midnight, around 2:00 AM, if there is an alert while I am sleeping, I know my organization remains safe."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."
"Huntress Managed EDR is probably the easiest solution to use, both to deploy and to maintain, of all the product lines and vendor partnerships we have."
"Huntress Managed EDR is very easy to use. It's geared towards your Windows user who wants convenience. You just need an EXE file to get started. It's set up for convenience to make it easy for you to have security, as opposed to some of the complexities behind the scenes that you don't see."
"The most valuable aspect of Huntress Managed EDR is its personalized approach."
"Huntress Managed EDR has improved our security posture and has provided peace of mind for myself as well as the firm partners that our security stance can not only meet the minimum requirements but actually positions us well to protect our environment from modern and emerging threats."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
 

Cons

"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"Carbon Black's support could be better."
"One area where Huntress Managed EDR can improve is in alerting."
"To enhance the platform, I suggest adding a feature to forward Huntress's recommended response directly to the client, ensuring their clear understanding of the gathered information."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"What I dislike about Huntress Managed EDR is that I would probably change my opinion since about the only thing I could really see is bringing down the price somewhat."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial."
"One downside of Huntress Managed EDR, compared to the CrowdStrike agent, is that it takes a longer time to push it out to all of our endpoints and ensure everything is configured correctly."
"While Huntress Managed EDR is a growing company adding innovations, one area that could improve is the time it took for Microsoft Defender for Endpoint integration, and the need to enhance detections on the Microsoft ecosystem is also evident, although I am confident they will succeed."
 

Pricing and Cost Advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"Huntress is priced fairly for the services and value it provides."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Construction Company
13%
Financial Services Firm
10%
Computer Software Company
8%
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Huntress?
Overall, my experience with Huntress Managed EDR has been very positive. If I were to suggest improvements, I would like to see more advanced customization and reporting capabilities, particularly ...
What is your primary use case for Huntress?
I have been using Huntress Managed EDR for approximately two years. My primary use case for Huntress Managed EDR has been endpoint threat detection, incident investigation, and response across mult...
What advice do you have for others considering Huntress?
Huntress Managed EDR's twenty-four-seven SOC support has had a positive impact on our security operations because it provides continuous monitoring and expert analysis outside of our normal busines...
 

Also Known As

Carbon Black Cloud Managed Detection Deliver
No data available
 

Overview

 

Sample Customers

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Information Not Available
Find out what your peers are saying about Carbon Black Managed Detection and Response vs. Huntress Managed EDR and other solutions. Updated: June 2026.
908,877 professionals have used our research since 2012.