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Carbon Black Managed Detection and Response vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
28th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
57
Ranking in other categories
Endpoint Detection and Response (EDR) (5th)
 

Mindshare comparison

As of March 2026, in the Managed Detection and Response (MDR) category, the mindshare of Carbon Black Managed Detection and Response is 1.4%, up from 0.8% compared to the previous year. The mindshare of Huntress Managed EDR is 6.5%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR6.5%
Carbon Black Managed Detection and Response1.4%
Other92.1%
Managed Detection and Response (MDR)
 

Featured Reviews

JS
IT Security & Audit Compliance Analyst at Milwaukee City and County
It provides an overview of all our assets and their status.
We use Carbon Black for monitoring.  We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.  Carbon Black provides an overview of all our assets and their status.  Carbon Black's support could be better.  I have used Carbon Black…
JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Carbon Black provides an overview of all our assets and their status."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"This is where Carbon Black has been phenomenal for us, it has detected many security concerns."
"I don't have to take care of this product; it's just working and that's it, and I don't have to think about anything."
"The installation process is quick and easy."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"Huntress Managed EDR has improved our security posture and has provided peace of mind for myself as well as the firm partners that our security stance can not only meet the minimum requirements but actually positions us well to protect our environment from modern and emerging threats."
"Huntress Managed EDR eliminates the need to outsource expensive security tools or analysts, avoiding the high costs associated with external solutions."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"Huntress Managed EDR is a spectacular solution for the SMB space."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"It is clear, simple, and easy to use. There are things that I can automate in terms of escalation, but if I want to go into the settings and play with it, I can. They provide detailed remediation steps, explaining why an issue is a problem and what steps to take."
"I would absolutely recommend Huntress Managed EDR, as I consider them a leader in the field and am confident in their service."
 

Cons

"Carbon Black's support could be better."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"As the solution has changed hands, I expect some changes in licensing and in support."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"In the next release, I'd like to see more intuitive dashboards."
"Huntress has a cyber education platform, but it lacks all the languages we need."
"It would be ideal if they could create some incentives to help more partners get clients to onboard it."
"The alert emails that they send out with the different portions of their product sometimes are not similarly formatted, which makes automatically processing those alerts a bit more difficult in our PSA."
"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."
"The integration with Autotask could be improved."
"Regarding Huntress Managed EDR, they could add more features when compared to another EDR platform, SentinelOne."
"The integration with Autotask could be improved."
 

Pricing and Cost Advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"The solution's pricing is fair."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"The Huntress pricing is an excellent value for what the product provides."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"Huntress is priced fairly for the services and value it provides."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise4
 

Questions from the Community

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What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
One downside of Huntress Managed EDR, compared to the CrowdStrike agent, is that it takes a longer time to push it out to all of our endpoints and ensure everything is configured correctly. My team...
What is your primary use case for Huntress?
Our current use cases for Huntress Managed EDR involve replacing CrowdStrike as our endpoint protection in our K-12 school. We use it to ensure that our devices are secure, compliant, and that any ...
 

Also Known As

Carbon Black Cloud Managed Detection Deliver
No data available
 

Overview

 

Sample Customers

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Information Not Available
Find out what your peers are saying about Carbon Black Managed Detection and Response vs. Huntress Managed EDR and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.