Carbon Black Managed Detection and Response vs Fidelis Elevate comparison

Broadcom and Fidelis Security are both solutions in the Managed Detection and Response (MDR) category. Broadcom is ranked #29, while Fidelis Security is ranked #30. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 100% of Fidelis Security users who would recommend it.

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Executive SummaryUpdated on Dec 3, 2024

Fidelis Elevate and Carbon Black Managed Detection and Response are both in the cybersecurity market, specializing in threat detection and response. While Carbon Black Managed Detection and Response has a slight advantage due to its comprehensive features, Fidelis Elevate stands out for its balanced cost-benefit ratio backed by pricing and support.

Features: Fidelis Elevate offers network traffic analysis, automated threat detection, and customizable alerting capabilities. Carbon Black Managed Detection and Response provides strong endpoint protection, real-time monitoring, and robust threat intelligence integration.

Room for Improvement: Fidelis Elevate could enhance its endpoint script execution, improve detection accuracy, and expand reporting options. Carbon Black could streamline deployment complexity, require less configuration effort, and offer more comprehensive anomaly detection tools.

Ease of Deployment and Customer Service: Fidelis Elevate supports a flexible deployment model with straightforward setup and strong support. Carbon Black, though more complex in deployment, compensates with knowledgeable customer service, meeting high expectations.

Pricing and ROI: Fidelis Elevate is praised for competitive setup costs and quick ROI, ideal for budget-conscious buyers. Carbon Black, with higher initial costs, offers long-term value through advanced features and proactive threat management, making it a worthwhile investment over time.

To learn more, read our detailed Carbon Black Managed Detection and Response vs. Fidelis Elevate Report (Updated: June 2026).

Buyer's Guide

Carbon Black Managed Detection and Response vs. Fidelis Elevate

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Judy Siettmann

IT Security & Audit Compliance Analyst at Milwaukee City and County

It provides an overview of all our assets and their status.

We use Carbon Black for monitoring. We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives. Carbon Black provides an overview of all our assets and their status. Carbon Black's support could be better. I have used Carbon Black…

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Mostafa Ameen

Information Security Engineer at ICT Misr

Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations

The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has absolutely improved the way our organization functions, we are more secure, it is giving us more peace of mind, and it has found malicious activity happening on our endpoints that probably would not have been detected if we didn't have it."

"Cortex XDR by Palo Alto Networks is specifically designed to prevent zero-day attacks and is part of an ecosystem of Palo Alto, providing customers with a long-term vision to modify and redesign how security is applied in their company."

"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."

"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."

"In one single alert, we are getting the network telemetry, endpoint telemetry, email security telemetry, and proxy telemetry all in one single ticket, making it very easy."

"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."

"The protection offered by this product is good, as is the endpoint reporting."

"The tool is easy to use."

More Cortex XDR by Palo Alto Networks pros

"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."

"This is where Carbon Black has been phenomenal for us, it has detected many security concerns."

"Carbon Black provides an overview of all our assets and their status."

"The installation process is quick and easy."

"I don't have to take care of this product; it's just working and that's it, and I don't have to think about anything."

"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."

"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."

"It is used as our primary in-line IDS/IPS system, replacing FireEye NX, and it catches more, looks at more ports than FireEye NX, and is a scalable appliance, unlike our NX which was saturated and shut itself down."

"The solution's technical support is perfect, so I rate the technical support a ten out of ten"

"The solution is pretty scalable; you buy a lot of features, a known product, and you want it to run in any environment, and it does, so it's scalable enough."

"The technical support is very helpful."

"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."

"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."

"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."

More Fidelis Elevate pros

Cons

"If they had pulse rate detection, it would be better."

"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."

"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."

"For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible."

"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."

"Cortex XDR by Palo Alto Networks is not only pricey; it is extremely expensive."

"There's room for improvement with Mac device installations, which can be challenging."

"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."

More Cortex XDR by Palo Alto Networks cons

"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."

"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."

"Carbon Black's support could be better."

"The reports in the endpoint area of Elevate can be improved."

"Configuration, in terms of building the collector and communicating with endpoints, is complex."

"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."

"The interface bug needs to be squashed once and for all."

"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."

"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."

"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."

Pricing and Cost Advice

"The pricing is okay, although direct support can be expensive."

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."

"This is an expensive solution."

"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."

"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."

"I don't like that they have different types of licenses."

"The price was fine."

"Its pricing is kind of in line with its competitors and everybody else out there."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."

"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."

"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."

"It's quite expensive but we can customize it to reduce the price."

"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."

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Top Industries

By visitors reading reviews

Construction Company

13%

Financial Services Firm

10%

Comms Service Provider

10%

Manufacturing Company

10%

Comms Service Provider

16%

Construction Company

13%

Financial Services Firm

10%

Computer Software Company

Financial Services Firm

14%

Construction Company

12%

Comms Service Provider

12%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	21
Large Enterprise	54

No data available

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	2

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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Comparisons

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Compared 13% of the time

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Compared 5% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

Trellix Endpoint Security Platform vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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SentinelOne Wayfinder Threat Detection and Response vs Carbon Black Managed Detection and Response

Compared 7% of the time

NCC Group Managed Detection and Response vs Carbon Black Managed Detection and Response

Compared 7% of the time

CompassOne by Blackpoint Cyber vs Carbon Black Managed Detection and Response

Compared 7% of the time

Binary Defense MDR vs Carbon Black Managed Detection and Response

Compared 6% of the time

Arctic Wolf Managed Detection and Response vs Carbon Black Managed Detection and Response

Compared 5% of the time

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CrowdStrike Falcon vs Fidelis Elevate

Compared 9% of the time

Trellix Endpoint Security Platform vs Fidelis Elevate

Compared 6% of the time

SentinelOne Wayfinder Threat Detection and Response vs Fidelis Elevate

Compared 4% of the time

VMware Carbon Black Cloud vs Fidelis Elevate

Compared 4% of the time

ESET Inspect vs Fidelis Elevate

Compared 2% of the time

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Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

August 2026

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Buyer's Guide

Managed Detection and Response (MDR)

July 2026

Carbon Black Managed Detection and Response report

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Buyer's Guide

Fidelis Elevate

August 2026

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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Carbon Black Cloud Managed Detection Deliver

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

Carbon Black Managed Detection and Response provides comprehensive threat detection and response strategies, aiding companies in identifying, managing, and mitigating cyber threats through its advanced features and expert support.

Utilized by enterprises seeking advanced protection, Carbon Black Managed Detection and Response offers vigilant monitoring against cyber threats. Through expert analysis and rapid incident response, it ensures that businesses can effectively manage and counteract risks, giving them the ability to protect sensitive data and critical infrastructure.

What Are the Key Features of Carbon Black Managed Detection and Response?

Continuous Monitoring: Provides 24/7 monitoring to detect threats in real-time.
Expert Threat Analysis: Offers detailed insights and analysis from cybersecurity experts.
Rapid Incident Response: Ensures swift response to identified threats to minimize damage.
Ease of Integration: Seamlessly integrates with existing security tools and infrastructure.
Comprehensive Reporting: Delivers detailed reports and alerts for informed decision-making.

What Benefits Can Be Expected from Carbon Black Managed Detection and Response?

Enhanced Security: Increases overall cybersecurity posture with proactive detection solutions.
Reduced Downtime: Minimizes disruptions through efficient threat management.
Resource Optimization: Allows enterprises to leverage expert insight without expanding in-house teams.
Cost Efficiency: Improves ROI by reducing the impact of potential cyber incidents.

Many industries, including finance, healthcare, and retail, leverage Carbon Black Managed Detection and Response to protect against cyber threats unique to their fields. By tailoring strategies to industry-specific challenges, it ensures customers meet security compliance and protects sensitive business data efficiently.

Broadcom

Fidelis Elevate offers advanced network and endpoint detection with valuable features such as anomaly detection for reduced false positives, customizable alerts, and efficient reporting, providing comprehensive threat response capabilities across multiple platforms.

Fidelis Elevate is trusted for its robust network visibility and remote connection capabilities. It integrates data across network security platforms, supporting endpoint threat response. Businesses rely on it for in-line IDS/IPS systems that exceed competitors by examining more ports. Its use in anomaly detection and fast data searches is appreciated by those seeking complex solutions covering multiple areas, with endpoint script execution and tools for incident response enhancing its offering.

What important features does Fidelis Elevate offer?

NDR for network visibility: Enhances monitoring and threat detection with deep insights.
Live Connect: Facilitates secure remote connections for troubleshooting and support.
Tasks for information gathering: Streamlines endpoint data collection to support analysis.
Anomaly detection: Minimizes false positives, increasing detection accuracy.
Customizable alerts: Tailors notifications for specific threat scenarios.
Efficient reporting: Enables rapid and detailed data searches.

What benefits and ROI can Fidelis Elevate provide?

Comprehensive threat view: Integrates data for a holistic security perspective.
Enhanced endpoint security: Prevents fileless attacks and provides essential evidence.
Efficient incident response: Offers tools aiding quick response across environments.

Fidelis Elevate is implemented across industries for its comprehensive monitoring capabilities. Companies leverage its network visibility and remote connectivity in endpoint and network detection, effectively preventing threats within complex environments. Its holistic integration serves as an essential asset for security analysts focused on incident response.

Fidelis Security

Sample Customers

CBI Health Group, University Honda, VakifBank

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza

First Midwest Bank

Buyer's Guide

Carbon Black Managed Detection and Response vs. Fidelis Elevate

June 2026

Free Report: Carbon Black Managed Detection and Response vs. Fidelis Elevate

Find out what your peers are saying about Carbon Black Managed Detection and Response vs. Fidelis Elevate and other solutions. Updated: June 2026.

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