We performed a comparison between Carbon Black Managed Detection and Response and Fidelis Elevate based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the analysis, because of the beta structure."
"The solution was relatively easy to deploy."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The stability is very good."
"The product's initial setup phase is very easy."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Carbon Black provides an overview of all our assets and their status."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The installation process is quick and easy."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Cannot be used on mobile devices with a secure connection."
"FortiEDR can be improved by providing more detailed reporting."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"ZTNA can improve latency."
"Carbon Black's support could be better."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"The reports in the endpoint area of Elevate can be improved."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
More Carbon Black Managed Detection and Response Pricing and Cost Advice →
Carbon Black Managed Detection and Response is ranked 19th in Managed Detection and Response (MDR) with 4 reviews while Fidelis Elevate is ranked 25th in Managed Detection and Response (MDR) with 7 reviews. Carbon Black Managed Detection and Response is rated 8.8, while Fidelis Elevate is rated 8.4. The top reviewer of Carbon Black Managed Detection and Response writes "Helps business innovation, plenty of features, and priced well". On the other hand, the top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". Carbon Black Managed Detection and Response is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Red Canary and Huntress, whereas Fidelis Elevate is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, VMware Carbon Black Cloud, Darktrace and Trellix Endpoint Security (ENS). See our Carbon Black Managed Detection and Response vs. Fidelis Elevate report.
See our list of best Managed Detection and Response (MDR) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
