Try our new research platform with insights from 80,000+ expert users

Carbon Black Managed Detection and Response vs Sophos MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
28th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Sophos MDR
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Managed Detection and Response (MDR) category, the mindshare of Carbon Black Managed Detection and Response is 1.4%, up from 0.8% compared to the previous year. The mindshare of Sophos MDR is 4.2%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Sophos MDR4.2%
Carbon Black Managed Detection and Response1.4%
Other94.4%
Managed Detection and Response (MDR)
 

Featured Reviews

JS
IT Security & Audit Compliance Analyst at Milwaukee City and County
It provides an overview of all our assets and their status.
We use Carbon Black for monitoring.  We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.  Carbon Black provides an overview of all our assets and their status.  Carbon Black's support could be better.  I have used Carbon Black…
Ahmed_Fahmy - PeerSpot reviewer
Operations Technical Lead at IT Supporters
Comprehensive management and support continuously enhance threat detection and response
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The installation process is quick and easy."
"Carbon Black provides an overview of all our assets and their status."
"This is where Carbon Black has been phenomenal for us, it has detected many security concerns."
"I don't have to take care of this product; it's just working and that's it, and I don't have to think about anything."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."
"Sophos MDR has positively impacted my organization by helping us significantly, leading to fewer incidents, faster response times, and less downtime for our team because the MDR team works around the clock, has the authority to quarantine malware, and handles everything on our Sophos Central portal with full visibility."
"Organizations using Sophos MDR have seen a significant reduction in the value of their cyber insurance claims, with these claims being 97.5% lower compared to those relying solely on endpoint protection, translating to substantial cost savings and improved financial resilience."
"The automated threat hunting feature and integration capabilities are valuable."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"It provides reliable protection and clear data on its performance metrics, enabling straightforward communication of its capabilities."
"Sophos MDR directly provides a service monitoring system 24/7 and can configure automatic responses even if the customer is not available."
"The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring."
 

Cons

"Carbon Black's support could be better."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"As the solution has changed hands, I expect some changes in licensing and in support."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"Threat intelligence is an area for improvement for MDR."
"There is room for improvement in performance and upgrades."
"The reports should be more comprehensive and easier to organize."
"They should improve XDR and threat protection capabilities for zero-day attacks."
"Once in a great while, an update fails."
"One of the limitations that we have found is with communications and the languages in different countries."
"The solution's integration should be made easier because it is difficult."
"Multitenancy features of Sophos Managed Threat Response should be improved. You cannot use the solution for multiple clients."
 

Pricing and Cost Advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
"Compared to other tools, Sophos has a pretty good price."
"It is an expensive platform."
"The price falls somewhere in the middle range."
"I rate Sophos MDR’s pricing a seven or eight out of ten."
"The tool is too expensive for small companies."
"The solution is expensive."
"The solution has subscription-based pricing plans."
"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
885,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
12%
Financial Services Firm
12%
Construction Company
6%
Computer Software Company
14%
Manufacturing Company
11%
Comms Service Provider
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
What needs improvement with Sophos MDR?
I think Sophos MDR can be improved, but as of now, it is good, very useful and reliable. They could improve it by adding another solution such as CrowdStrike or Trend Micro. If they integrate those...
What advice do you have for others considering Sophos MDR?
My advice to others looking into using Sophos MDR is to purchase it because it is a very good and reliable solution. I give this review a rating of ten out of ten.
 

Also Known As

Carbon Black Cloud Managed Detection Deliver
Sophos Managed Threat Response
 

Overview

 

Sample Customers

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Information Not Available
Find out what your peers are saying about Carbon Black Managed Detection and Response vs. Sophos MDR and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.