Barracuda WAF-as-a-Service Reviews

Barracuda WAF-as-a-Service offers flexible and affordable pricing options, making it appealing for enterprises. Its pay-as-you-go model through hourly AWS billing allows users to pay only for usage, which helps save money and time. The service does not incur additional costs beyond standard licensing fees. Businesses appreciate its scalability and flexibility, adapting to organizational needs without incurring unnecessary setup costs. The structure allows easy scaling, ensuring efficient use of resources.

• "The product is expensive but it offers flexible pricing. It could be affordable."
• "I rate the product's price a five on a scale of one to ten, where one is low, and ten is high. There are no additional costs to be paid apart from the standard licensing fees attached to the solution."
• "It's very difficult for me to give an estimate of the cost. All I know is that we sell the box itself as a service."

Organizations primarily use Barracuda WAF-as-a-Service for application security on websites and web-based applications. It effectively blocks malware, ransomware, and phishing attacks, reducing breach risks and response time. Companies use it for SSL authentication, DDoS protection, securing email systems, and decommissioning on-premises firewalls during cloud migration. It supports growth by streamlining added sites without performance drops and uses a familiar UI for ease of adoption.

Barracuda WAF-as-a-Service customer service and support receive mixed feedback. Some give technical support a seven to eight out of ten, noting it's good and responsive. Others manage Level 1 issues and escalate if needed. Some suggest faster and more professional services. However, the customer support is highly praised, with users rating it ten out of ten, citing helpful representatives who resolve queries promptly, such as a case resolved in forty-five minutes.

The setup of Barracuda WAF-as-a-Service is straightforward yet can vary based on users' technical background. Some found it easy, taking around four hours, while others encountered complexity with multiple domains. Deployment, especially for those with extensive applications, required manual configuration and integration. Cloud deployment often required discussions about requirements. Support from Barracuda and integration with AWS Marketplace facilitated maintenance. Pre-certified engineers found it manageable, underscoring the importance of experience in application coding and DNS configuration.

Users find Barracuda WAF-as-a-Service simple to scale. They rate scalability highly, as it accommodates growing license needs effectively. Companies appreciate its flexible scaling capabilities, facilitated by its direct integration from AWS Marketplace. The protection of multiple applications remains unaffected by the number of users. Scenarios of increasing license counts highlight its adaptability, driving positive scores for accommodating evolving requirements.

Barracuda WAF-as-a-Service is generally stable, receiving positive scores for performance and reliability. Some report no downtime, awarding it a perfect rating, while others mention backend issues causing occasional service interruptions, rating it lower. Its domain expertise is noted as a factor for its strong stability with varied ratings ranging from four to ten out of ten. Yet, despite some challenges, most emphasize favorable evaluations on stability.