Service and Support
Amazon S3 Glacier's support receives mixed feedback. Users appreciate the knowledgeable and helpful team, but some experience response time issues and difficulty reaching the right experts. While many are satisfied with the support, others highlight cost concerns and looped transfers. Enterprise users report good services with varying support levels like standard and premium. Some avoid support due to comprehensive documentation, while business plan subscribers find the assistance aligned with their purchased plans.
Deployment
Amazon S3 Glacier's initial setup is generally easy. Many find it straightforward, requiring just a few steps to complete. It's considered user-friendly with no installation needed, being a cloud-based service. For some, it takes less than an hour if familiar with the system. However, others find it complex due to security considerations, requiring vendor support. Those familiar with the AWS environment find the setup process quick, though newcomers may face challenges.
Scalability
Amazon S3 Glacier is highly scalable, with users expressing satisfaction with its ability to manage large amounts of data efficiently. It is widely trusted across organizations of various sizes, offering seamless scalability without issues. Users frequently rate its scalability between eight and ten. Systems using this service can easily scale, accommodating thousands of users globally, making it suitable for both minimal and extensive data storage needs. It maintains stability and reliability, supporting increased usage as needed.
Stability
Amazon S3 Glacier shows excellent reliability with minimal downtime, rating between eight to ten out of ten for stability. Many users find it highly stable, experiencing no major access issues. Some mention rare regional outages, but these recover quickly. Effective for archival and data protection, S3 Glacier operates smoothly when integrated with services like AWS Direct Connect. Users highlight its ability to handle latency expectations effectively, making it a reliable choice for cold storage.