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Local Measure Engage Reviews

Vendor: Local Measure
3.5 out of 5
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What is Local Measure Engage?

Local Measure Engage is used for real-time customer feedback, resolving inquiries, and enhancing guest experiences. Users value its ability to track responses across platforms, manage social media interactions, and gather actionable data.

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Buyer's Guide
Contact Center as a Service (CCaaS)
January 2026
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Helped 880,255 peers since 2012

Local Measure Engage mindshare

As of January 2026, the mindshare of Local Measure Engage in the Contact Center as a Service (CCaaS) category stands at 0.5%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Contact Center as a Service (CCaaS) Market Share Distribution
ProductMarket Share (%)
Local Measure Engage0.5%
Genesys Cloud CX20.8%
Amazon Connect18.4%
Other60.3%
Contact Center as a Service (CCaaS)
 
 
Key learnings from peers
Last updated Dec 3, 2025

Valuable Features

  • "Local Measure Engage has positively impacted our organization by providing a platform to launch customer interactions to our agents before Amazon Connect had their own workspace, which made it very easy to work with."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Contact Center as a Service (CCaaS) Buyer's Guide for additional reliable information.

Learn more about Local Measure Engage

Local Measure Engage offers real-time messaging, integration with multiple communication channels, and an intuitive dashboard. It provides valuable insights through its analytics capabilities and customizable reporting features, which enhance operational efficiency. Automatic tagging and assignment functionalities help streamline workflows. Users suggest improvements in reporting features, customization options, and quicker load times. Some experience integration issues and desire a more intuitive layout.

What are the most important features?
  • Real-time messaging: Enables prompt communication.
  • Intuitive dashboard: Simplifies management.
  • Easy integration: Connects with multiple communication channels.
  • Analytics capabilities: Provides valuable insights.
  • Customizable reporting: Enhances operational efficiency.
  • Automatic tagging and assignment: Streamlines workflows.
What benefits or ROI should users look for?
  • Enhanced customer satisfaction: Immediate responses improve experiences.
  • Operational efficiency: Streamlined workflows save time.
  • Actionable data: Informed decision-making through insights.
  • Improved social media management: Unified interactions.

Local Measure Engage is utilized in hospitality, retail, and tourism industries to improve guest experiences. Hotels resolve guest inquiries rapidly, retailers manage social media interactions, and tourism businesses gather valuable feedback, enhancing their service offerings.

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Product Categories
Contact Center as a Service (CCaaS)
 
Local Measure Engage Reviews Summary
Author infoRatingReview Summary
Data & AI Platform Operations Manager at One NZ3.5I've used Local Measure Engage for five years as our agent desktop with Amazon Connect, appreciating its ease of use, simple setup, and data integration; it's stable, scalable, and met our needs effectively with strong customer support.