Bitsight Reviews

Name: Bitsight
Brand: BitSight
Rating: 4.3 (6 reviews)

4.3 out of 5

6 reviews
100% willing to recommend

What is Bitsight?

BitSight transforms how organizations manage cyber risk. The BitSight Security Ratings Platform applies sophisticated algorithms, producing daily security ratings that range from 250 to 900, to help organizations manage their own security performance; mitigate third party risk; underwrite cyber insurance policies; conduct financial diligence; and assess aggregate risk. With over 2,100 global customers and the largest ecosystem of users and information, BitSight is the Standard in Security Ratings. For more information, please visit www.bitsight.com, read our blog or follow @BitSight on Twitter.

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Bitsight is the #3 ranked solution in top IT Vendor Risk Management solutions and #10 ranked solution in top Attack Surface Management (ASM) solutions. PeerSpot users give Bitsight an average rating of 8.6 out of 10. Bitsight is most commonly compared to CrowdStrike Falcon: Bitsight vs CrowdStrike Falcon. Bitsight is popular among the large enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 16% of all views.

Buyer's Guide

IT Vendor Risk Management

July 2025

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Helped 865,295 peers since 2012

Featured Bitsight reviews

Marc Chapel

Chief Security Officer at Cetelem

I recommend BitSight because it is very convenient to use. It has become a standard tool used in many companies. It is easy to share a few components of an algorithm for users. It is not ideal as it only reflects some of the reality of Internet-facing applications. However, it is the best solution at the moment. I rate it an eight out of ten.

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Alfredo Alvim

Telecommunications Engineer at Portugal Telecom

We work directly on their website to define all the assets that we need to scan. We have some meetings with the manager. For example, we set objectives to evaluate cyber risk periodically in our organization. One of these objectives is to assess the rating for our internal enterprise. We maintain a comprehensive database to ensure compatibility with our objectives. We aim to prevent a decrease in our security rating and maintain its value over time.

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Mauro Restante

Cybersecurity Customer Service Manager and Technical Account Manager at Cybersel

We use the solution for monitoring the supply chain and security performance management The solution's most valuable feature is third-party risk management. It provides the best capabilities to retrieve information on the security posture of third-party applications without any impact on our…

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Bitsight mindshare

Product category:

As of August 2025, the mindshare of Bitsight in the IT Vendor Risk Management category stands at 10.8%, down from 12.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

IT Vendor Risk Management

Key learnings from peers

Valuable Features

BitSight's most valuable features include third-party risk management, providing insights into security postures without affecting vendors' operations. Users appreciate the ability to list vulnerabilities, conduct scans, and offer risk ratings. The comprehensive assessment of risk vectors covering compromised systems and anomalies is noteworthy. With user-friendly interfaces, a detailed scoring system, accessible web portals, and effective API integration, local companies benefit from its extensive capabilities in identifying external server risks and potential threats.

"The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
"The solution is user-friendly."
"I prefer BitSight due to its patch management capabilities.The score is a valuable feature.I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."

Room for Improvement

Bitsight needs better data enrichment and alert system improvements. Alerts sometimes disappear despite existing vulnerabilities, and repetitive asset issues are noted. Details about specific assets and remediation tips are lacking. Score adaptation is slow, affecting the reflection of vulnerability resolution. Challenges exist with the benchmarking and factor analysis features. Technical errors occur in findings, and enhancements in anomaly detection are needed. Correlation between the score and information must be strengthened to prevent misunderstanding.

"BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"The solution’s benchmarking should be improved."

Pricing

Enterprise buyers report that Bitsight's pricing is generally considered average and reasonable. While some feel it may be expensive, it is perceived as being tailored to large companies. Several users noted that pricing and licensing are handled by different departments, affecting their ability to comment in detail on costs.

"The product has a reasonable price."
"The solution's price is average."

Popular Use Cases

Organizations primarily utilize Bitsight for monitoring supply chain and security performance management. They assess security scores of their own companies, subsidiaries, and partners. Bitsight offers in-depth insights into security postures, assisting in risk reduction. It focuses on signal intelligence, risk vectors, and detailed information on a company's attack surface. This data is integrated into cyber detection and counter-response strategies to enhance security effectiveness and minimize threats.

Service and Support

Bitsight's support team responds promptly to raised issues, addressing concerns within one or two days. Multiple users report efficient assistance through tickets and emails. Technical support is highly regarded, with some benefiting from local offices in Lisbon, enhancing personal connections. Although personalized experiences may vary, many appreciate the reliability and speed of customer service interactions.

Deployment

Bitsight's initial setup is generally perceived as easy and straightforward. Users rate it highly, with scores ranging from eight to ten out of ten. Some users mention it takes about two to three days to complete, while others say prior experience is beneficial. For telecom companies, minor adjustments are needed for attack surface management. Users appreciate the manual settings and subscription customization, which are user-friendly and allow for quick implementation.

Scalability

Bitsight is recognized for its scalability, providing access to multiple teams within organizations, including large international groups and different regions. Organizations report that they have many users accessing Bitsight, with scalability rated highly. Usage is flexible, allowing permissions based on specific needs without mandatory access for all. The scalability suits both SMBs and enterprises, with no reports of scalability issues. Users appreciate its adaptability and capacity to accommodate a large number of users effectively.

Stability

Users consistently rate Bitsight stability highly, awarding it scores like ten or eight out of ten. They highlight its robustness, noting that while updates to the rating algorithm can cause fluctuations, this is standard for such platforms. Bitsight is praised for maintaining stability across usage.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our IT Vendor Risk Management Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

11%

Manufacturing Company

Insurance Company

Healthcare Company

Energy/Utilities Company

University

Government

Wholesaler/Distributor

Retailer

Construction Company

Media Company

Comms Service Provider

Legal Firm

Educational Organization

Outsourcing Company

Performing Arts

Recreational Facilities/Services Company

Non Profit

Hospitality Company

Pharma/Biotech Company

Real Estate/Law Firm

Engineering Company

Logistics Company

Transportation Company

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Bitsight customers

Fannie Mae, Cabela's, BNP Paribas, PWC, AIR Worldwide, Con Edison, The Container Store, OshKosh, Steris, University of South Florida, Emblem Health, Lloyds Bank