We use the solution for monitoring the supply chain and security performance management.
Cybersecurity Customer Service Manager and Technical Account Manager at a tech services company with 11-50 employees
Simple to use and has an easy initial setup process
Pros and Cons
- "Its customer service team responds quickly."
- "Its factor analysis feature could be better."
What is our primary use case?
What is most valuable?
The solution's most valuable feature is third-party risk management. It provides the best capabilities to retrieve information on the security posture of third-party applications without any impact on our vendors' business processes.
What needs improvement?
The solution's factor analysis feature could be better.
For how long have I used the solution?
We have been using the solution since 2020.
Buyer's Guide
IT Vendor Risk Management
December 2025
Find out what your peers are saying about BitSight, SecurityScorecard, RiskRecon and others in IT Vendor Risk Management. Updated: December 2025.
879,371 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate the solution's stability a ten.
What do I think about the scalability of the solution?
We have over 150 solution users as our customers. They are SMBs and enterprises.
How are customer service and support?
The solution's customer service team responds quickly.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup is easy. I rate it a ten.
What's my experience with pricing, setup cost, and licensing?
The solution's price is average.
What other advice do I have?
I recommend the solution to others. It is simple to use, is very immediate, and has a return on investment. I rate it a ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free IT Vendor Risk Management Report and find out what your peers are saying about BitSight, SecurityScorecard, RiskRecon, and more!
Updated: December 2025
Popular Comparisons
CrowdStrike Falcon
Trend Vision One
RSA Archer
Qualys CyberSecurity Asset Management
Axonius
SecurityScorecard
OneTrust GRC
AuditBoard
Cybersixgill
Microsoft Defender External Attack Surface Management
IONIX
Cortex Xpanse
ProcessUnity
Tenable Attack Surface Management
CyCognito
Buyer's Guide
Download our free IT Vendor Risk Management Report and find out what your peers are saying about BitSight, SecurityScorecard, RiskRecon, and more!
Quick Links
Learn More: Questions:
- What is your recommended automated audit software for internal and external audit?
- Vulnerability Management and Risk Management Integration
- What vendor risk management software do you recommend?
- What is the best solution for comprehensive Risk Management in financial services?
- What is the difference between SOC 1, SOC 2, and SOC 3 compliance?
- When evaluating IT Vendor Risk Management, what aspect do you think is the most important to look for?
- Which enterprise threat modeling tool do you recommend?
- What is Security Posture and what categories of Security Posture Management do exist?
- How many ISO norms do we have in the entire ISO27k security family standards?
- What should an enterprise risk management plan and strategy include in 2022?
