David Sandoval

Senior Functional Analyst at a computer software company with 201-500 employees
Has 10+ Years Of Experience

Badges

User Activity

About 4 years ago

Contributed a review of JIRA Service Management: Helps improve and track requests better; service management solution with a good user interface and support

About 4 years ago

Contributed a review of JIRA Portfolio: It's easy to manage, create tickets, and change the status of delivery reports.

About 6 years ago

Contributed a review of Jira: Good dashboards and reports help us to better manage and complete our projects

About 6 years ago

Answered a question: What are the differences in purchase and maintenance costs for ServiceNow and JIRA Service Desk?

Jira Service desk supports ITIL and gives you many templates for different helpdesk scenarios, allows to creates issues using the email. The implementation of Service Desk is easy and intuitive

Experience

Reviews

About 4 years ago

JIRA Service Management

Helps improve and track requests better; service management solution with a good user interface and support

About 4 years ago

JIRA Portfolio

It's easy to manage, create tickets, and change the status of delivery reports.

About 6 years ago

Jira

Good dashboards and reports help us to better manage and complete our projects

Answers

About 6 years ago

Help Desk Software

What are the differences in purchase and maintenance costs for ServiceNow and JIRA Service Desk?