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Skyhigh Security vs Zscaler Private Access (ZPA) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Skyhigh Security enhances efficiency, reduces manual tasks, and improves governance, though exact financial benefits are hard to quantify.
Sentiment score
6.2
Zscaler Private Access improves cloud migration flexibility and reduces costs, with enterprises seeing up to 289% ROI over three years.
With Skyhigh Security, that same analysis could often be reduced to around ten minutes
Sales Engineer at a consultancy with 11-50 employees
By moving to having more in the cloud, their cloud is automatically updated as part of a SaaS solution, which reduces the responsibility on the company to do the updates themselves.
Manager - Cyber Security at a educational organization with 1-10 employees
I have seen a return on investment from using Skyhigh Security; we saved a lot of time since the dashboard gives the complete picture of the overall usage of cloud apps.
Cloud Operations Engineer at a tech vendor with 1,001-5,000 employees
The ROI is often cited around 289% over the three years of typical enterprises.
System engineer at a retailer with 10,001+ employees
I have found Zscaler Private Access (ZPA) to be very effective at providing operational flexibility during my organization's transition to cloud environments.
DevOps at My Heritage
Since we have a very small team, the ROI is around 20% to 30%.
Senior IT Specialist Network and Security at a marketing services firm with 201-500 employees
 

Customer Service

Sentiment score
7.3
Skyhigh Security's customer service is rated high, but technical support needs improvement in consistency and first-contact resolution.
Sentiment score
6.5
Zscaler Private Access support varies in quality, with mixed reviews on availability, response times, and communication challenges.
We can know the case severity such as P1, P2, or P3, allowing easy interaction from the customer support side.
Technical Associate Network Security at Valuepoint Systems
Weekly setup calls are conducted with all clients to discuss ongoing issues and resolutions.
Deputy Manager at a comms service provider with 10,001+ employees
There is also some really good diagnostic information built into their web gateways that they deploy on-premise if you want to do hybrid, so they get a lot of information before you even know something might be wrong.
Manager - Cyber Security at a educational organization with 1-10 employees
The technical support for ZPA is excellent, rated ten out of ten.
Technical management of Network Security - Network Hub at a comms service provider with 5,001-10,000 employees
We had regular calls, and the team was open and willing to assist us whenever required.
Solutions Architect at Direct Line Group
We lack specific root causes, and it's tough to relay information to users, considering multiple contributors such as phone numbers and internet service providers.
Senior IT Specialist Network and Security at a marketing services firm with 201-500 employees
 

Scalability Issues

Sentiment score
6.6
Skyhigh Security is highly scalable and adaptable, despite occasional documentation overload and portal slowdowns in cloud environments.
Sentiment score
6.6
Zscaler Private Access offers scalability and efficiency via cloud-based capabilities, benefiting organizations with rapid onboarding and no hardware upgrades.
Scalability-wise, for monitoring cloud apps, Skyhigh Security is more scalable, and we never faced any scalability issues on the dashboards.
Cloud Operations Engineer at a tech vendor with 1,001-5,000 employees
They have peering agreements with a lot of the major ISPs where their data centers are, which allows them to get a really good bandwidth allocation.
Manager - Cyber Security at a educational organization with 1-10 employees
We upgraded with a plan for the next five to seven years to run with this solution because this easy scalability is what we are able to achieve with Skyhigh Security for our environment.
Security Consultant at RL
Zscaler ZPA has excellent scalability.
Solutions Architect at Direct Line Group
I rate the scalability of ZPA as ten out of ten because it's a cloud service and can scale as needed.
Technical management of Network Security - Network Hub at a comms service provider with 5,001-10,000 employees
We need to deploy it and ensure it will be available in two different Availability Zones, but it's not something that can be done with automation, such as auto-scaling.
DevOps Team Member at a computer software company with 201-500 employees
 

Stability Issues

Sentiment score
7.5
Skyhigh Security is largely stable and reliable, with improvements and multi-location capabilities but some regional gaps remain.
Sentiment score
7.4
Zscaler Private Access is praised for stability and resilience, though minor bugs and post-rollout issues are noted by users.
We did not face any downtime on that site, so it is quite reliable.
Technical Associate Network Security at Valuepoint Systems
If your primary location is down, you just get diverted to the other one.
Manager - Cyber Security at a educational organization with 1-10 employees
It has many gaps, so I think some customers take three months and up to six months for the deployment of Skyhigh Security.
Secure at ESCARE COLtd
Even during peak usage or mass remote access events, performance remains consistent, which is critical for an enterprise environment handling business-critical applications.
Senior Network Engineer at Anthology
The architecture uses a global mesh of service edges with built-in fault tolerance and redundancy, providing an always-on experience.
System engineer at a retailer with 10,001+ employees
We implemented a resilient solution with load balance to ensure stability, which has proven effective thus far.
Solutions Architect at Direct Line Group
 

Room For Improvement

Skyhigh Security needs enhancements in reporting, support, API capabilities, and performance to improve user experience and efficiency.
Zscaler Private Access needs scalability, flexible rules, better pricing, ease of configuration, vendor integration, and intuitive troubleshooting.
There is no API available.
Security automation specialist at a comms service provider with 51-200 employees
Skyhigh Security does not have a local representative in the Philippines.
Product Team Lead at a tech services company with 501-1,000 employees
Skyhigh has its own DLP which is helping users not upload sensitive documents to the AI chatbot, making that a main good feature.
Information Security Specialist at a tech vendor with 1,001-5,000 employees
It complicates whitelisting, as we cannot determine which IP will be used, posing a challenge when needing to integrate with third parties.
Solutions Architect at Direct Line Group
I would appreciate seeing dynamic scaling implemented because it would be beneficial if an instance goes down to automatically start another one.
DevOps Team Member at a computer software company with 201-500 employees
While Zscaler Private Access (ZPA) wants users to utilize their infrastructure for scale benefits, regulated environments such as government and investment banks need on-premises processing for regulations and low latency requirements.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Setup Cost

Skyhigh Security offers flexible yet potentially higher pricing, with costs depending on user numbers and required features.
Zscaler Private Access offers premium, per-user pricing, justified by security features and cost-effectiveness within an 11-month payback period.
After switching, cost savings would be in the millions since we were having many VPN edge routers, and there were many VPN tunnels utilized on the cloud, and after moving to ZTNA, we were able to cut the cost.
Information Security Specialist at a tech vendor with 1,001-5,000 employees
The pricing and licensing was generally aligned with the number of users and the models, and the cost depends on the scope, but I think Skyhigh Security has great pricing for the market.
Sales Engineer at a consultancy with 11-50 employees
Regarding pricing, the licensing and pricing for Skyhigh Security, especially for SWG, is cheap.
Product Team Lead at a tech services company with 501-1,000 employees
It is expensive.
architect at Tata Consultancy
Although the solution is costly, its features justify the price for securing the organization from various access types.
Consultant at a consultancy with 10,001+ employees
While it is a premium investment, the short payback period of about 11 months and consolidation of multiple point products make it very cost-effective in the long run.
System engineer at a retailer with 10,001+ employees
 

Valuable Features

Skyhigh Security excels in security through tokenization, analytics, and compliance, simplifying tool integration and enhancing remote access.
Zscaler Private Access offers secure, scalable app access with Zero Trust, enhancing security and flexibility, especially in cloud environments.
Skyhigh Security dashboard helps monitor security threats, and it works well with very large enterprise environments.
Cloud Operations Engineer at a tech vendor with 1,001-5,000 employees
By going through their Zero Trust interface, we effectively had single sign-on to the internal network remotely without a VPN, so it reduced the overhead and gave us faster access to the files.
Manager - Cyber Security at a educational organization with 1-10 employees
The hardware and cloud usability features help my team by providing easy scalability, which is the main advantage.
Senior Associate at a tech services company with 10,001+ employees
Zscaler pre-tests websites and authorizes safe access, giving us a layer of security that we rely on.
Solutions Architect at Direct Line Group
Zscaler Private Access (ZPA) is much more secure than VPN because users are only allowed to access specific applications rather than the whole network.
Technical management of Network Security - Network Hub at a comms service provider with 5,001-10,000 employees
Zscaler has allowed an easy, secure way for us to access our internal resources from outside.
DevOps Team Member at a computer software company with 201-500 employees
 

Categories and Ranking

Skyhigh Security
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
72
Ranking in other categories
Secure Web Gateways (SWG) (7th), Data Loss Prevention (DLP) (14th), ZTNA as a Service (10th), Secure Access Service Edge (SASE) (10th)
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
9th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of Skyhigh Security is 4.5%, up from 3.1% compared to the previous year. The mindshare of Zscaler Private Access (ZPA) is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Skyhigh Security4.5%
Zscaler Private Access (ZPA)2.0%
Other93.5%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

DG
Deputy Manager at a comms service provider with 10,001+ employees
Centralized cloud security has improved DLP incident management and simplifies email protection
One major challenge is that downloading incidents during the investigation process takes a very long time, and this issue should be resolved. More customized columns and filtering options in incident review would be beneficial. File types should be included, such as file names along with file extensions, which are not currently available to my knowledge. Overall, Skyhigh Security is very good and just needs to improve in terms of the latency of downloading incidents.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Zero trust access has secured hybrid work and now provides seamless app connectivity
Zscaler Private Access (ZPA) has significantly reduced our attack surface by making our internal apps invisible to the internet. It effectively eliminates lateral movement as users are only connected to the specific application they are authorized to use rather than the entire network segment. Zscaler Private Access (ZPA) is highly stable. The architecture uses a global mesh of service edges with built-in fault tolerance and redundancy, providing an always-on experience that is far more reliable than our old hardware-based VPN concentrator. Zscaler Private Access (ZPA) is elastically scalable because it is a software-defined perimeter and not an appliance-based solution. I can instantly scale to support thousands of additional users without needing to upgrade any physical hardware.
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Use our free recommendation engine to learn which Cloud Access Security Brokers (CASB) solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Government
9%
Comms Service Provider
8%
Outsourcing Company
13%
Financial Services Firm
13%
Insurance Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise6
Large Enterprise49
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with McAfee Web Gateway?
From my perspective as a distributor and based on feedback from my clients, Skyhigh Security has a bit of a disadvantage in the Philippines. First, Skyhigh Security is not offering the full SASE su...
What is your primary use case for McAfee Web Gateway?
I do not use Skyhigh Security firsthand, but M.Tech Philippines distributes Skyhigh Security as one of the authorized distributors. My main use case for Skyhigh Security in my role as a distributor...
What advice do you have for others considering McAfee Web Gateway?
I always believe that Skyhigh Security works hand-in-hand with Trellix. What we are doing in our approach is to deliver the whole use case from an end-to-end approach, and from on-premises to cloud...
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
Regarding pricing, setup costs, and licensing for Zscaler Private Access (ZPA), while it is not the cheapest solution, when you factor in the reduced VPN infrastructure, hardware maintenance, and o...
What needs improvement with Zscaler Private Access (ZPA)?
After deploying Zscaler Private Access (ZPA), I notice a reduction in VPN-related support tickets, particularly during peak hours, and audits become smoother because access is clearly defined per a...
What is your primary use case for Zscaler Private Access (ZPA)?
My primary use case for Zscaler Private Access (ZPA) is securing application-level access to internal applications without exposing the network to the public network. Previously, VPN gave users bro...
 

Also Known As

McAfee MVISION Cloud, McAfee MVISION Unified Cloud Edge, McAfee Web Gateway, McAfee MVISION CNAPP, and Skyhigh Networks, McAfee Web Gateway
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Western Union.Aetna.DirecTV.Adventist.Equinix.Perrigo.Goodyear.HP.Cargill.Sony.Bank of the West.Prudential.
Information Not Available
Find out what your peers are saying about Skyhigh Security vs. Zscaler Private Access (ZPA) and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.