Enables seamless remote access to work applications
I use Zscaler Client Connector to connect to a VPN for accessing work applications from home. The connection stability needs improvement, as it frequently disconnects. While I find the VPN feature essential, no other features particularly interest me.
What is our primary use case?
I use
Zscaler Client Connector when working from home to access my work applications. It allows me to connect to the VPN, enabling access to internal applications.
What is most valuable?
The primary feature of
Zscaler Client Connector is its ability to connect to the VPN, which is essential for accessing internal work applications from home. No other features particularly interest me, and I use it primarily because it is necessary for my work.
What needs improvement?
The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects. An enhancement to increase stability would be beneficial.
For how long have I used the solution?
I have been using Zscaler Client Connector for approximately one year and eight months.
What do I think about the stability of the solution?
The stability could be improved, as the connection often gets disconnected and then reconnects.
What do I think about the scalability of the solution?
Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten.
How are customer service and support?
Our IT support team handles any issues with Zscaler Client Connector. We raise a ticket with them, and they resolve it. We do not have direct contact with Zscaler's technical support.
How would you rate customer service and support?
How was the initial setup?
The IT team pre-installed Zscaler Client Connector on my laptop. I did not participate in the initial setup.
What other advice do I have?
My overall rating for Zscaler Client Connector is eight out of ten. Additionally, it would be helpful to have a dashboard to view data transfer rates and connectivity status.
Which deployment model are you using for this solution?
On-premises
*Disclosure: I am a real user, and this review is based on my own experience and opinions.