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Rapid7 InsightIDR vs Zscaler Client Connector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
26th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (15th), User Entity Behavior Analytics (UEBA) (5th), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (16th)
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
51st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
Providing comprehensive insight into alerts while working towards AI enhancement
I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.
Carlos Snel - PeerSpot reviewer
Allows our IT department to easily analyze any connection issues
There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available. Additionally, more data centers are required globally to reduce latency, especially in areas like South America and Africa, though this does not directly relate to the Client Connector.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The log aggregation and storage provided by InsightIDR has shown no issues with scalability; aggregating over one hundred millions events daily."
"Integration with threat modeling from the Metasploit and InsightIDR repositories."
"It improves because several sensors are deployed within the on-premise environment. It can be very efficient if the customer implements and operates it effectively."
"I like the tool's user analysis feature."
"The ability to ingest Office 365 log files, then process them into events and display them on a map."
"Rapid7's reporting is more robust than Tenable's."
"Enables the use of honey pots, honey users, and honey files to monitor for suspicious patterns."
"The solution's initial setup is easy."
"I'd rate the solution nine out of ten."
"The solution operates in the background seamlessly without the user noticing."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
 

Cons

"Cloud risk assessment is one area where I think they need a lot of improvement."
"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."
"The ability to tune the collector for custom logs would greatly help."
"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."
"There are certain limitations with Rapid7 that I am working on."
"It would be useful to import threat intelligence in YARA format along with known incorrect email addresses.​"
"The main problem lies in the processes within the client's operating systems."
"They should add more configuration and security features to it."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
 

Pricing and Cost Advice

"It is a reasonably priced solution."
"The pricing of the solution depends on the user. But there is a yearly licensing cost."
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"The pricing is good, and it is not very expensive."
"The solution has a mid-range price point in the market"
"Rapid7 InsightIDR charges us based on the endpoints we connect to."
"Rapid7 InsightIDR's pricing is reasonable."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
What is your experience regarding pricing and costs for Zscaler Client Connector?
Zscaler Client Connector is notably costly, with pricing rated at five out of ten in terms of affordability, reflecting the premium pricing of the solution.
What needs improvement with Zscaler Client Connector?
The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects. An enhancement to increase stability would be beneficial.
What is your primary use case for Zscaler Client Connector?
I use Zscaler Client Connector ( /products/zscaler-client-connector-reviews ) when working from home to access my work applications. It allows me to connect to the VPN, enabling access to internal ...
 

Also Known As

InsightIDR
No data available
 

Overview

 

Sample Customers

Liberty Wines, Pioneer Telephone, Visier
Information Not Available
Find out what your peers are saying about Rapid7 InsightIDR vs. Zscaler Client Connector and other solutions. Updated: May 2025.
859,129 professionals have used our research since 2012.