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Rapid7 InsightIDR vs Zscaler Client Connector comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (21st), User Entity Behavior Analytics (UEBA) (10th), Threat Deception Platforms (8th), Extended Detection and Response (XDR) (20th)
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
32nd
Average Rating
8.8
Reviews Sentiment
5.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.2%, up from 1.0% compared to the previous year. The mindshare of Zscaler Client Connector is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Zscaler Client Connector0.6%
Rapid7 InsightIDR1.2%
Other94.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
SohailHyder - PeerSpot reviewer
Head Of Cyber Security at Super Secure
Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.
DA
IT Support Admin at Kuehne+Nagel
Client activity has been monitored efficiently through in-depth log analysis and traffic filtering
I use the Zscaler speed test, and it is very nice. We use some logs from Zscaler Client Connector to collect data and see what is happening, such as if there is an interruption or something. There is a specific tunnel version that we have to use because, depending on the internet provider, some of them have lower speed, so we have some issues. This is because of the provider, not from Zscaler. We use Office 365 services and Office applications, and because some connections are slow and they do not have full coverage from the internet provider, we have some issues. If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down. This may be because they put some policy. Of course, if you use Office 365 services such as Outlook, the minimum bandwidth is 5 megabits and more, so this causes issues if the users do not have a good remote connection. This depends on the companies and the users, so they need to fix it. This is not from us or our company. It is very useful, and the logs are very helpful. When we go to logs, we understand what is happening.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."
"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"I've found the solution to be highly scalable for enterprises."
"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."
"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"InsightIDR helps us investigate an environment to discover information about incidents."
"Log search allows us to dive deep into aggregated logs and query all event types at once.​"
"Rapid7's reporting is more robust than Tenable's."
"Rapid7 InsightIDR integrates well with other solutions. It's also easy to configure because Rapid7 InsightIDR has a lot of instructions posted on their website that customers can follow if they need to get the source log."
"Rapid7 InsightIDR is budget-friendly and has a good market position because not everybody can afford to go for LogRhythm or Splunk or QRadar."
"The ability to ingest Office 365 log files, then process them into events and display them on a map."
"I like that it's a cloud-based solution."
"It improves because several sensors are deployed within the on-premise environment. It can be very efficient if the customer implements and operates it effectively."
"The solution operates in the background seamlessly without the user noticing."
"The real-time analytics feature in Zscaler Client Connector is another valuable feature called Digital Experience, or ZDX, which can easily identify the root cause of issues accessing public or internal resources and provide good analysis so relevant teams can quickly resolve them, making it a very good tool that helps customers."
"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."
"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."
"I'd rate the solution nine out of ten."
"The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."
 

Cons

"It takes time to scan the servers and devices."
"Basically, they don't provide customer support tools just to investigate the logs."
"There are some limitations on the Traps agents."
"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."
"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"It'll help if customization was easier."
"Product might have some bugs."
"One thing that was missing was the integration part. Currently, they don't have out-of-box integration with IBM QRadar, or if they have the integration, the integration doesn't work well."
"Tenable Nessus is easier to deal with. It's more efficient and accurate. InsightIDR is heavier than Tenable in terms of performance and scanning. Rapid7 would be much easier to use if it had a network connector like Tenable. Tenable's connector allows continuous monitoring over the B caps."
"Rapid7 doesn't integrate well with all our security tools from various vendors, so we plan to switch. Many of our solutions work with Rapid7, but some do not. We are already searching for a replacement already."
"InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."
"I'd like to be able to get the compliance report within the solution which is currently not possible."
"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."
"It would be useful to import threat intelligence in YARA format along with known incorrect email addresses."
"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."
"The dashboard is an area that could be simplified. For management, it should be clear and the files should be there."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"Zscaler Client Connector is not low in cost; it is definitely on the higher side."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"I rate this product nine out of ten because I have seen some minor instability issues after updates and some room for UI improvement for deeper analytics, with instances of major issues after updating the GCC that required rollbacks."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
 

Pricing and Cost Advice

"The pricing is okay, although direct support can be expensive."
"This is an expensive solution."
"The pricing is a little bit on the expensive side."
"Our customers have expressed that the price is high."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"The price of the solution is high for the license and in general."
"The price is on the higher side, but it's okay."
"The price was fine."
"It is a reasonably priced solution."
"The pricing is good, and it is not very expensive."
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."
"The solution has a mid-range price point in the market"
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
"​Accurately predict your licensing counts as this is a subscription based product.​"
Information not available
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Top Industries

By visitors reading reviews
Construction Company
13%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
8%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Manufacturing Company
21%
Government
11%
Construction Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business2
Large Enterprise5
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What needs improvement with Rapid7 InsightIDR?
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as ...
What is your experience regarding pricing and costs for Zscaler Client Connector?
Zscaler Client Connector is notably costly, with pricing rated at five out of ten in terms of affordability, reflecti...
What needs improvement with Zscaler Client Connector?
Zscaler continues to strengthen the Zscaler Client Connector by introducing new features and expanding the platform’s...
What is your primary use case for Zscaler Client Connector?
I’m not working directly for Zscaler; I work with a partner organization as a Systems Integrator. Our work is not lim...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
InsightIDR
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Liberty Wines, Pioneer Telephone, Visier
Information Not Available
Find out what your peers are saying about Rapid7 InsightIDR vs. Zscaler Client Connector and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.