No more typing reviews! Try our Samantha, our new voice AI agent.

LevelBlue USM Anywhere vs Zscaler Client Connector comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
LevelBlue USM Anywhere
Ranking in Endpoint Detection and Response (EDR)
33rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (27th), Security Information and Event Management (SIEM) (26th), Compliance Management (12th)
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
23rd
Average Rating
8.8
Reviews Sentiment
5.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, down from 3.8% compared to the previous year. The mindshare of LevelBlue USM Anywhere is 1.4%, up from 0.3% compared to the previous year. The mindshare of Zscaler Client Connector is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Zscaler Client Connector0.7%
LevelBlue USM Anywhere1.4%
Other94.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Kris Nawani - PeerSpot reviewer
Co-Founder/Director at Bangkok MSP Company Limited
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…
DA
IT Support Admin at Kuehne & Nagel Inc.
Client activity has been monitored efficiently through in-depth log analysis and traffic filtering
I use the Zscaler speed test, and it is very nice. We use some logs from Zscaler Client Connector to collect data and see what is happening, such as if there is an interruption or something. There is a specific tunnel version that we have to use because, depending on the internet provider, some of them have lower speed, so we have some issues. This is because of the provider, not from Zscaler. We use Office 365 services and Office applications, and because some connections are slow and they do not have full coverage from the internet provider, we have some issues. If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down. This may be because they put some policy. Of course, if you use Office 365 services such as Outlook, the minimum bandwidth is 5 megabits and more, so this causes issues if the users do not have a good remote connection. This depends on the companies and the users, so they need to fix it. This is not from us or our company. It is very useful, and the logs are very helpful. When we go to logs, we understand what is happening.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found in our test Cortex XDR by Palo Alto Networks to be a very good tool."
"Palo Alto is the best security solution in the market."
"It is easy to use."
"Cortex XDR alerts us on the dashboard when there's a threat, which allows us to restrict that user and helps secure our infrastructure."
"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"The main benefit of using Cortex XDR by Palo Alto Networks while employing Palo Alto Firewall at the internet edge is that it improves security on our endpoint devices, integrating seamlessly with Palo Alto Firewalls to deliver comprehensive network, analyst, and security details all in a single dashboard, which allows us to manage everything from our network devices."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"It allows for a lot of out-of-the-box features: vuln scanning, HIDS/HIPS, and IDS."
"AlienVault is the more appropriate solution, it's flexible, Linux based, and contains a large number of open source solutions."
"Reports are customized, so you can present them to executives or engineers.​"
"The most valuable feature is vulnerability management because it gives you insight into your environment to know what systems need to be updated or patched."
"The other big selling feature for us was its integration capabilities with all the other security-based products."
"Customer service is excellent! Always very responsive."
"As it includes a logger feature for gathering all logs from all devices (network devices, servers, hosts etc.) it has basically become the only software that we look at when we have a problem."
"Here we can get file integrity monitoring and a vulnerability assessment tool together with SIEM."
"I'd rate the solution nine out of ten."
"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."
"The solution operates in the background seamlessly without the user noticing."
"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."
"Zscaler Client Connector has eliminated VPN bottlenecks and outages, improved user productivity with instant secure access, and reduced help desk tickets related to VPN issues, overcoming 60% of VPN-related problems while allowing faster onboarding of remote users and better enforcement of zero-trust security policies."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
"The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN."
"The real-time analytics feature in Zscaler Client Connector is another valuable feature called Digital Experience, or ZDX, which can easily identify the root cause of issues accessing public or internal resources and provide good analysis so relevant teams can quickly resolve them, making it a very good tool that helps customers."
 

Cons

"I would like to see them include NDR (Network Detection Response). Then it would work well with SIEM Response."
"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it."
"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"The technical support is not very good. I find the process difficult."
"I think sometimes Cortex XDR agent automatically stops event capturing from the device, and then even the dashboard does not get any notifications from the agent."
"It is a complex solution to implement."
"The only issues that we have are, one the cost, two the dashboard is not very intuitive, even though you can drill down within the dashboard, we usually have to gather information from other sources to determine locations and if its a false positive."
"The configuration is somewhat complex and the interface a bit non-intuitive."
"IPv6 not supported Correlate with external logs from other sources makes little bit difficult to work"
"The system slows down considerably when a large number of events are fed in."
"ROI has not yet been measured."
"I would say the menus could use some tweaking and custom rule creation could be made simpler."
"We develop additional rules and scripts to make it more usable."
"I would not recommend anyone to use it. I rate ATT AlienVault USM a one out of ten."
"In emergency cases, it is difficult to reach them."
"I rate this product nine out of ten because I have seen some minor instability issues after updates and some room for UI improvement for deeper analytics, with instances of major issues after updating the GCC that required rollbacks."
"There is a hard learning curve for Zscaler Client Connector; their support isn't the greatest all the time."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"Zscaler Client Connector is not low in cost; it is definitely on the higher side."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
 

Pricing and Cost Advice

"The cost depends on your chosen license type, like Pro or other licenses."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"The price of the solution is high for the license and in general."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"The price was fine."
"It has a yearly renewal."
"Its price is in the medium to upper range."
"Use the AlienVault team. They are helpful and the documentation that they provide is second to none."
"Negotiate the best package for your environment."
"The pricing is a good value. The key thing is that for the new product, the licensing of it, is subscription-based and it's based on data. Clients need to be really careful when thinking about that, because odds are they're going to need to put a lot more data into it than what they initially estimate, which is going to drive their subscription costs up."
"The price of this solution is reasonable, which is one of the reasons why we selected it over other solutions."
"I don't know exactly, but I know it is based on the number of logs and the retention duration, such as 30 days or something like that. So, the smallest package is about 500 a month for 30 days of logs. There is a virtual machine. You need resources for it. It is a log collecting VM. They provide the software, and you just have to load a virtual machine. So, you're going to incur some CPU RAM and storage for wherever this log collecting appliance is running, which typically is in our cloud and on our platform for the customer."
"​The vulnerability management solution is worse than buying a Nessus Professional license.​"
"It's very reasonably priced. It was one of the lowest among the ones I looked at. Licensing is pretty flexible. They can do a two-year or a three-year, even a one-year, perhaps."
Information not available
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
921,714 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
16%
Construction Company
16%
Manufacturing Company
10%
Comms Service Provider
9%
Manufacturing Company
17%
Comms Service Provider
10%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise29
Large Enterprise25
By reviewers
Company SizeCount
Small Business3
Large Enterprise5
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also...
What is your primary use case for AT&T AlienVault USM?
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence...
What is your experience regarding pricing and costs for Zscaler Client Connector?
My experience with pricing, setup cost, and licensing is that the pricing is fair, though it is a bit costly. It oper...
What needs improvement with Zscaler Client Connector?
For Zscaler Client Connector, I would appreciate more granular control over the client update rollout and slightly fa...
What is your primary use case for Zscaler Client Connector?
My main use case of Zscaler Client Connector is to provide secure, seamless access to the internet and internal appli...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Information Not Available
Find out what your peers are saying about LevelBlue USM Anywhere vs. Zscaler Client Connector and other solutions. Updated: September 2026.
921,714 professionals have used our research since 2012.