SentinelOne Singularity Endpoint vs Zscaler Client Connector comparison

SentinelOne and Zscaler are both solutions in the Endpoint Detection and Response (EDR) category. SentinelOne is ranked #2 with an average rating of 8.9, while Zscaler is ranked #24 with an average rating of 8.8. SentinelOne holds a 5.3% mindshare in EDR, compared to Zscaler’s 0.6% mindshare. Additionally, 98% of SentinelOne users are willing to recommend the solution, compared to 100% of Zscaler users who would recommend it.

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Executive SummaryUpdated on Jun 3, 2026

SentinelOne Singularity Complete and Zscaler Client Connector compete in cybersecurity. SentinelOne has the edge in ease of use and integration, while Zscaler excels in network security and cloud capabilities.

Features: SentinelOne Singularity Complete offers AI-driven insights, automated threat detection, and comprehensive endpoint protection. Zscaler Client Connector provides secure web gateway functionalities, robust cloud integration, and decentralized security management.

Room for Improvement: SentinelOne could enhance its cloud security features and streamline reporting capabilities. Zscaler may improve ease of deployment, reduce system resource usage, and enhance offline protection features.

Ease of Deployment and Customer Service: SentinelOne is known for easy installation and intuitive use, with responsive customer service. Zscaler, though offering a more complex deployment due to cloud integration, is supported by commendable customer service.

Pricing and ROI: SentinelOne Singularity Complete presents a cost-effective solution for on-premise and hybrid setups with competitive pricing. Zscaler Client Connector, with higher setup costs, provides strong ROI for cloud environments due to its advanced network protection.

To learn more, read our detailed SentinelOne Singularity Endpoint vs. Zscaler Client Connector Report (Updated: June 2026).

Buyer's Guide

SentinelOne Singularity Endpoint vs. Zscaler Client Connector

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of July 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of SentinelOne Singularity Endpoint is 5.3%, down from 5.6% compared to the previous year. The mindshare of Zscaler Client Connector is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Mindshare Distribution
Product	Mindshare (%)
SentinelOne Singularity Endpoint	5.3%
Cortex XDR by Palo Alto Networks	3.6%
Zscaler Client Connector	0.6%
Other	90.5%

Endpoint Detection and Response (EDR)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Vaibhav Mahendra Kolhe

Soc Analyst at Softcell Technologies Limited

Automation has reduced alerts and freed the soc team to focus on faster incident response

Regarding mean time to respond, the improvements I see with SentinelOne Singularity Complete are that genuine files also get alerts. We are getting false positives, but we are also getting genuine true positive alerts. The improvement will be deep visibility because as I am using Splunk as a SIEM, I compare deep visibility with Splunk, but deep visibility has limited access with only a 14-day policy to retain logs. The improvement will be in overall policy management. The third point will be the complexity of policies. If we want some endpoints to use only USB or if we need to block USB on some points, the policy management is very complex. The fourth point will be that Mac OS and Linux don't have the rollback policy; that policy is only for Windows. These four points are improvements if SentinelOne Singularity Complete can address them. Data privacy and security when utilizing Purple AI is crucial for SentinelOne Singularity Complete, and SentinelOne Singularity Complete lacks in data security. Data security is very important in this world. In my organization, if we deploy SentinelOne Singularity Complete and we have integrated all the firewalls, all devices, and AWS devices to SentinelOne Singularity Complete, logs will be forwarded to SentinelOne Singularity Complete through SentinelOne Singularity Complete. However, SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution. From the data security point of view, SentinelOne Singularity Complete is not good.

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Dimitrios Arvanitakis

IT Support Admin at Kuehne & Nagel Inc.

Client activity has been monitored efficiently through in-depth log analysis and traffic filtering

I use the Zscaler speed test, and it is very nice. We use some logs from Zscaler Client Connector to collect data and see what is happening, such as if there is an interruption or something. There is a specific tunnel version that we have to use because, depending on the internet provider, some of them have lower speed, so we have some issues. This is because of the provider, not from Zscaler. We use Office 365 services and Office applications, and because some connections are slow and they do not have full coverage from the internet provider, we have some issues. If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down. This may be because they put some policy. Of course, if you use Office 365 services such as Outlook, the minimum bandwidth is 5 megabits and more, so this causes issues if the users do not have a good remote connection. This depends on the companies and the users, so they need to fix it. This is not from us or our company. It is very useful, and the logs are very helpful. When we go to logs, we understand what is happening.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If you are looking to deploy a security solution as a whole, this is a good option."

"The product's most valuable features are massive user and feature intelligence exploit detection."

"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."

"It has absolutely improved the way our organization functions, we are more secure, it is giving us more peace of mind, and it has found malicious activity happening on our endpoints that probably would not have been detected if we didn't have it."

"The stability of this product is very good."

"The scalability of Cortex XDR by Palo Alto Networks is very good."

"It is a simple platform to use."

"I like that the product has behavior-based detection which offers many benefits over signature-based detection."

More Cortex XDR by Palo Alto Networks pros

"Overall, SentinelOne Singularity Complete helps me consolidate my security solutions, as it provides strong automation, reliable support, and valuable rollback capabilities."

"We saw a return of investment within the first month."

"The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform."

"SentinelOne Singularity Endpoint helps reduce alerts by approximately 40%, as it streamlines the analysis process for alerts we receive, and it helps free up about 70 to 80% of our time when managing alerts."

"Our clients have been able to survive a ransomware attack without even knowing that they had had files encrypted and automatically rolled back - even their Point of Sale (POS) system did not miss a beat and the business continued as normal without interruption."

"I really love how simple and effective the product is. I really love the visibility it gives me into the endpoint. I really love that they open their product to the customer to enhance it with custom-made software, giving you the APIs to program it. Those are all things competitors don't have."

"SentinelOne Singularity Endpoint is definitely reliable; we have never been able to take it down, even when we tried."

"The alerting features are the most valuable. We know that when something goes wrong, we get alerted instantly. That gives us a leg up. Even before the user knows what's happening, we're being alerted to step in and stop anything catastrophic from happening."

More SentinelOne Singularity Endpoint pros

"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."

"The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN."

"The real-time analytics feature in Zscaler Client Connector is another valuable feature called Digital Experience, or ZDX, which can easily identify the root cause of issues accessing public or internal resources and provide good analysis so relevant teams can quickly resolve them, making it a very good tool that helps customers."

"I'd rate the solution nine out of ten."

"The solution operates in the background seamlessly without the user noticing."

"Zscaler Client Connector has eliminated VPN bottlenecks and outages, improved user productivity with instant secure access, and reduced help desk tickets related to VPN issues, overcoming 60% of VPN-related problems while allowing faster onboarding of remote users and better enforcement of zero-trust security policies."

"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."

"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."

Cons

"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."

"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."

"One thing that was missing was the integration part. Currently, they don't have out-of-box integration with IBM QRadar, or if they have the integration, the integration doesn't work well."

"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."

"The downside to the solution is that there are a large number of false positives."

"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."

"The connection to the internet has not performed as expected."

"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."

More Cortex XDR by Palo Alto Networks cons

"The documentation provided for implementation is not adequate and has caused us challenges."

"We have had cases where Singularity Complete has caused applications to malfunction."

"I believe that SentinelOne's technical support needs to improve slightly. They are quite slow, and while I understand they might be busy, I would rate them at a seven out of ten."

"The areas that have room for improvement in Singularity Platform include the fact that I am really not happy with the vulnerability management."

"Customer support for SentinelOne Singularity Endpoint is very good, but I think there needs to be more improvement in the support level to ensure proper responses for customers, especially during session requests."

"In my opinion, the real-time monitoring capabilities in Singularity Platform sometimes work and sometimes they don't, because there are a lot of false positives and people use unsigned applications which get deleted or quarantined by the product."

"I would like to have the same features such as ransomware that are available on the cloud version of SentinelOne also made available for the on-prem version because a lot of people in our region are not ready for cloud solutions."

"The basic functionalities should be up and running even during maintenance windows. I understand that it is a software-as-a-service model, but it becomes a problem if I cannot do anything when issues occur during maintenance."

More SentinelOne Singularity Endpoint cons

"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."

"There is a hard learning curve for Zscaler Client Connector; their support isn't the greatest all the time."

"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."

"Zscaler Client Connector is not low in cost; it is definitely on the higher side."

"I rate this product nine out of ten because I have seen some minor instability issues after updates and some room for UI improvement for deeper analytics, with instances of major issues after updating the GCC that required rollbacks."

"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."

Pricing and Cost Advice

"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."

"It has a yearly renewal."

"This is an expensive solution."

"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."

"The tool's price is moderate."

"This is an expensive solution."

"I don't like that they have different types of licenses."

"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"I find the licensing cost for SentinelOne Singularity Complete fair."

"It is very competitive with other solutions that are on the market. At least the last time we renewed, it was very competitive."

"The pricing is very reasonable."

"While SentinelOne Singularity Complete carries a higher price tag than some endpoint security solutions, customers find its robust features and return on investment justify the cost."

"SentinelOne Singularity Complete is fairly priced."

"The license is per user."

"The pricing is comparable with other vendors but some customers find it a bit costly."

"Just buy the Capture Client and buy the installer itself in a license of 100,000, or whatever is needed. You don't need to invest in any management tools because they are already installed, and maintenance from the client will keep everything up and running."

More SentinelOne Singularity Endpoint pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Outsourcing Company

Computer Software Company

Manufacturing Company

Outsourcing Company

Financial Services Firm

Manufacturing Company

21%

Financial Services Firm

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	21
Large Enterprise	54

By reviewers
Company Size	Count
Small Business	130
Midsize Enterprise	70
Large Enterprise	92

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	5

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

See all answers

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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Which is better - SentinelOne or Darktrace?

Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...

See all answers

What is your experience regarding pricing and costs for SentinelOne Singularity?

It is neither too costly, but definitely, it is one of the advantages that SentinelOne is quite adapted towards the p...

See all answers

What needs improvement with SentinelOne Singularity?

I have encountered an issue related to the alerting mechanism in SentinelOne Singularity Complete. Sometimes I need t...

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What is your experience regarding pricing and costs for Zscaler Client Connector?

My experience with pricing, setup cost, and licensing is that the pricing is fair, though it is a bit costly. It oper...

See all answers

What needs improvement with Zscaler Client Connector?

For Zscaler Client Connector, I would appreciate more granular control over the client update rollout and slightly fa...

See all answers

What is your primary use case for Zscaler Client Connector?

My main use case of Zscaler Client Connector is to provide secure, seamless access to the internet and internal appli...

See all answers

Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 12% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

Trellix Endpoint Security Platform vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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CrowdStrike Falcon vs SentinelOne Singularity Endpoint

Compared 4% of the time

Fortinet FortiEDR vs SentinelOne Singularity Endpoint

Compared 3% of the time

Microsoft Defender for Endpoint vs SentinelOne Singularity Endpoint

Compared 3% of the time

Trellix Endpoint Security Platform vs SentinelOne Singularity Endpoint

Compared 2% of the time

Huntress Managed EDR vs SentinelOne Singularity Endpoint

Compared 2% of the time

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Huntress Managed EDR vs Zscaler Client Connector

Compared 12% of the time

Microsoft Defender for Endpoint vs Zscaler Client Connector

Compared 11% of the time

Tanium vs Zscaler Client Connector

Compared 5% of the time

OpenText Endpoint Response vs Zscaler Client Connector

Compared 5% of the time

Cisco Secure Endpoint vs Zscaler Client Connector

Compared 5% of the time

More Zscaler Client Connector Competitors

Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

July 2026

Download Cortex XDR by Palo Alto Networks product report

Buyer's Guide

SentinelOne Singularity Endpoint

July 2026

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Buyer's Guide

Zscaler Client Connector

July 2026

Download Zscaler Client Connector product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Sentinel Labs, SentinelOne Singularity, Singularity Platform

No data available

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

SentinelOne Singularity Complete is an advanced endpoint security platform featuring centralized management across multiple locations. It leverages AI-driven behavior detection, threat prioritization, and ransomware rollback for enhanced protection and streamlined operations.

With a focus on endpoint protection, threat detection, and automated response, SentinelOne Singularity Complete provides comprehensive security through AI-powered behavioral analysis and real-time threat detection. The centralized console simplifies management, offering seamless integration and minimal system impact. Its robust reporting capabilities facilitate compliance with audit-ready reports. Lightweight agents operate across diverse environments, improving visibility and performance while curbing manual efforts. To optimize its utility, faster console load times and improved customizability in reports and dashboards are recommended. Users may benefit from smoother integration with IT tools and enhanced policy management flexibility, as well as upgraded agent processes and simplified endpoint deployment. Expanding built-in analytics and refining alert management can further heighten platform efficacy.

What are the key features of SentinelOne Singularity Complete?

AI-Powered Detection: Utilizes advanced AI to identify potential threats based on behavior.
Automatic Remediation: Automatically rectifies detected issues, reducing response times.
Ransomware Rollback: Restores data to previous states if affected by ransomware attacks.
Centralized Dashboards: Provides real-time insights through intuitive dashboards.
Threat Prioritization: Identifies and ranks threats based on potential impact.

What benefits should users look for in reviews?

Integration: Seamlessly connects with security solutions to enhance risk management.
Minimal System Impact: Operates efficiently, preserving system performance.
Enhanced Protection: Delivers robust threat defense through AI-driven technology.
Compliance Support: Offers detailed reporting for audit readiness.
User Convenience: Combines autonomous decision-making with an intuitive interface.

In various industries, SentinelOne Singularity Complete is implemented for endpoint protection and incident management. Companies rely on it for its real-time threat detection and automated response capabilities, ensuring compliance and reduced manual intervention. Its adaptive nature supports diverse environments, enhancing operational efficiency.

SentinelOne

Zscaler Client Connector enhances network security by providing seamless access to applications, ensuring a safe and efficient digital experience. It is designed for businesses needing comprehensive protection and optimized resource access within a unified platform.

Organizations deploy Zscaler Client Connector to securely connect users to applications while maintaining robust data protection standards. It eliminates the need for traditional gateways by offering direct-to-cloud security, which enhances performance and reduces complexity. This solution is ideal for remote work environments where secure and efficient application access is required. It simplifies IT infrastructures, allowing businesses to scale without compromising security.

What are the key features of Zscaler Client Connector?

Zero Trust Access: Provides secure connectivity by validating user identities and context.
Cloud Firewall: Ensures robust protection by inspecting all traffic for potential threats.
Bandwidth Control: Manages network resources to optimize application performance.
Seamless User Experience: Integrates smoothly into existing environments with minimal disruption.
Comprehensive Visibility: Offers detailed analytics and reporting for informed decision-making.

What are the benefits users should expect?

Improved Security Posture: Strengthens defenses against cyber threats with advanced protocols.
Cost Efficiency: Reduces operational costs by streamlining IT management and reducing hardware dependencies.
Scalability: Easily adapts to organizational growth or changes in IT requirements.
Enhanced Productivity: Increases workflow efficiency by ensuring secure and rapid access to necessary applications.
Reduced Latency: Direct-to-cloud connectivity minimizes lag and improves user experience.

Zscaler Client Connector is widely adopted across industries such as finance, healthcare, and retail, where secure data transmission and compliance are critical. In finance, it supports secure transactions and data protection. For healthcare, it ensures HIPAA compliance, and in retail, it simplifies secure customer-facing services. Each industry benefits from tailored implementations that address specific security and connectivity challenges.

Zscaler

Sample Customers

CBI Health Group, University Honda, VakifBank

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

Information Not Available

Buyer's Guide

SentinelOne Singularity Endpoint vs. Zscaler Client Connector

June 2026

Free Report: SentinelOne Singularity Endpoint vs. Zscaler Client Connector

Find out what your peers are saying about SentinelOne Singularity Endpoint vs. Zscaler Client Connector and other solutions. Updated: June 2026.

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