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Symantec Endpoint Encryption pros and cons

Vendor: Broadcom
3.8 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Symantec Endpoint Encryption provides robust encryption features which are essential for protecting emails and documents in the current era of widespread server threats.
Its encryption capabilities are complemented by effective antivirus, URL filtering, and firewall protection, making it highly effective for data protection.
The central management aspect allows administrators to control settings remotely, ensuring ease of use and without end-user interference.
Integration with Symantec Messaging Gateway and Symantec DLP enhances information security by encrypting outgoing emails that contain confidential information.
Symantec Endpoint Encryption is valued for its overall security capabilities and large-scale deployment suitability in enterprise data management.

CONS

There is a need for better integration with non-Symantec products and enhanced support, especially in response times.
Challenges exist with managing multiple agents, and there is a preference for a single agent across all services.
Installation and upgrades can be complex and time-consuming, causing inconvenience to users.
The absence of mobile encryption options limits its use for companies needing to secure tablets and cell phones.
The decryption process is notably slower than encryption, highlighting the need for improvement in decryption times.
 

Symantec Endpoint Encryption Pros review quotes

SeniorSe3ffd - PeerSpot reviewer
Senior Security Analyst at a tech vendor with 11-50 employees
Mar 11, 2019
The management console gives us the ability to quickly control who sees what, ensures we are on the latest version, and up-to-date.
CS
Security Subdirector at a government with 11-50 employees
Mar 11, 2019
It has reduced the number of incidents related to the loss of information.
Informatf523 - PeerSpot reviewer
Information System Security Manager at a aerospace/defense firm with 10,001+ employees
Mar 11, 2019
It helps us put antivirus solutions in place and prevent malware from getting to our machines.
Learn what your peers think about Symantec Endpoint Encryption. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
880,745 professionals have used our research since 2012.
ITOperat03e9 - PeerSpot reviewer
IT Operations Manager at a tech services company with 10,001+ employees
Mar 11, 2019
We use it for protecting accounts, which is its most valuable feature.
IH
Endpoint Specialist at a computer software company with 201-500 employees
Sep 25, 2019
The encryption feature is very good.
MJ
Senior Security Consultant at a tech services company with 201-500 employees
Oct 29, 2019
Their cloud features such as Cloud Endpoint security, ransomware modules, malware, and other modules are very effective.
it_user1152534 - PeerSpot reviewer
Information Security Senior Expert (Founding member, African Cybersecurity Center) at a financial services firm with 10,001+ employees
Nov 18, 2019
We can extend it to all of the critical endpoints and the servers, and we can ensure the confidentiality of the data.
it_user1243704 - PeerSpot reviewer
System Administraor at a tech services company with 11-50 employees
Dec 12, 2019
The most valuable features are the messaging features and shared folders.
Mohamed-Hashem - PeerSpot reviewer
Project Manager at a tech services company with 11-50 employees
Dec 16, 2019
This product is a solid, all-in-one solution for enterprise data management.
TS
TitleGeneral Manager at a tech services company with 501-1,000 employees
Jan 12, 2020
The most valuable feature is that it works in the background so that the end-users are not aware of what is happening on the laptop.
 

Symantec Endpoint Encryption Cons review quotes

SeniorSe3ffd - PeerSpot reviewer
Senior Security Analyst at a tech vendor with 11-50 employees
Mar 11, 2019
I would like them to have integration with a wider range of non-Symantec products.
CS
Security Subdirector at a government with 11-50 employees
Mar 11, 2019
It's a bit difficult to get good support. Their response times are really bad.
Informatf523 - PeerSpot reviewer
Information System Security Manager at a aerospace/defense firm with 10,001+ employees
Mar 11, 2019
I can only patch monthly. I don't know what the solution is there, besides being vulnerable for three weeks out of four. But there's got to be an option somehow.
Learn what your peers think about Symantec Endpoint Encryption. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
880,745 professionals have used our research since 2012.
ITOperat03e9 - PeerSpot reviewer
IT Operations Manager at a tech services company with 10,001+ employees
Mar 11, 2019
We would like some advanced security protection features.
IH
Endpoint Specialist at a computer software company with 201-500 employees
Sep 25, 2019
The agent can be improved on the solution. Right now, we have an Endpoint Protection agent as well as an encryption agent and another for the DLVs and other services. We would prefer a single agent for the entire product.
MJ
Senior Security Consultant at a tech services company with 201-500 employees
Oct 29, 2019
I think that they should improve the on-premises version to include the manageability and simplicity that is available on the cloud.
it_user1152534 - PeerSpot reviewer
Information Security Senior Expert (Founding member, African Cybersecurity Center) at a financial services firm with 10,001+ employees
Nov 18, 2019
If for example, a user forgets the endpoint key, they cannot access their data. We need a support team that is a single point of contact for the IT entity to be trained and to have documentation for troubleshooting and managing the solution.
it_user1243704 - PeerSpot reviewer
System Administraor at a tech services company with 11-50 employees
Dec 12, 2019
The program's disk encryption is not very friendly with Microsoft OS updates. We have a problem with updates failing unless we use a time-consuming work-around.
Mohamed-Hashem - PeerSpot reviewer
Project Manager at a tech services company with 11-50 employees
Dec 16, 2019
The instability of the company and lack of presence in the Middle East is affecting product use.
TS
TitleGeneral Manager at a tech services company with 501-1,000 employees
Jan 12, 2020
I do not find the environment to be very user-friendly.