What is our primary use case?
Securonix or SNYPR is a UEBA tool. It has all the features. It can work as a traditional SIEM as well as do behavior-based analysis.
In terms of deployment, it is on the cloud. It is hosted with Securonix. We are using it as a service, however i have worked on premise deployements as well.
How has it helped my organization?
We have this tool to monitor all types of log activities. It can monitor whatever is happening. It can monitor traffic-related things, and it can monitor EDR and all types of logs. It has a set of use cases, and it can alert us if any abnormal activities are happening and if there is any suspicious and malicious traffic. It definitely does 24x7 monitoring of the activities happening in our environment and the type of possible attack that can happen in any of the environments.
It provides a lot of analytics. For handling alerts, we have a manual approach, and it is a team effort. Whenever there is a flag or violation, we check the behavior in the tool or in the UI itself. We can check each and everything in the tool itself. On the basis of that, we identify whether something is a false positive or not. If it is a false positive, we work on the policy condition.
An analyst's efficiency is all about the analytics present in the tool. They provide sufficient analytics. Recently, they have added one more analytics. They already have more than 15 analytics for threat detection purposes. They definitely help us to do more in less time.
In our environment, we do not have external TPI integrated. So, we don't have any external sources for IOCs. With Securonix, all the IOCs are available in their Threat Lab. We are using that feature, and we are also receiving the reports. They check our environment against the IOCs available in their lab and provide us with the report. So far, we haven't got any high severity or medium severity issues. Whatever we got has been of low severity. Sometimes, we see traffic coming from a particular IP address continually, which is blocked in our fiber. We get to know that we have to be very careful about this external, malicious IP address that is trying to hit our environment. Because we do not have the external IOCs or TPIs integrated, we find this report very useful.
It adds contextual information to security events, which is very helpful.
What is most valuable?
SNYPR has a bundle of features. It has the UEBA feature that tells you about the behavior of a person or entity. In the tool itself, there is an incident management feature, which is definitely valuable. It is a value-added item. It also has third-party TPI.
SNYPR is valuable for any organization because it is not only a traditional SIEM. It is also a UEBA tool. It does behavior analytics. As a UEBA tool, it has a lot of features. You can see a lot of things in the UI itself. It provides a lot of analytics. You can see how a policy is working and how it is giving you the flags if you want to reduce false positives. You can have all the visibility in the UI itself. You don't need to check anything in the backend for this.
It has a feature called Threat Model to identify a threat. For intelligence, it has a feature called Autonomous Threat Sweep that is valuable.
What needs improvement?
Sometimes, there is instability in the data in terms of the customization of the time. They should work on stability on tool. However 6.4 jupiter version is much more stable.
For how long have I used the solution?
I have been working with this tool since 2018 till today.
What do I think about the stability of the solution?
They have improved it a lot over time. We don't see a lot of issues related to stability in our environment. Sometimes, we see instability issues, but they are not very regular.
Performance-wise, it is good. It has a lot of analytics. We see the value in having this tool. Our management is also happy with the tool. It is reliable. We had a lot of configuration mistakes in our environment, and we could detect them with the tool.
What do I think about the scalability of the solution?
It is scalable. We have 1,500 active users. We are operating in the US at three locations.
In terms of the integration of the data sources or the log sources with the Securonix tool, if the connectors are available, we never see any difficulty. I have integrated more than 50 log sources with Securonix. However, if they don't have a connector, we won't have any option for integration. This is common to all the SIEM tools. It isn't something that's specific to this. In any of the SIEM tools, if the connector isn't available, you won't have any option to integrate.
How are customer service and support?
Their support has improved it a lot, They do support us or they do reply to us, but they need to be very fast. They need to be very quick. I would rate them nine out of ten in terms of support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I started with Securonix itself. I have read about other solutions such as QRadar and Splunk, but I did not get a chance to work on these tools.
It was not at all difficult for me to use Securonix's interface. This is the first tool that I used. It was not difficult for me to learn. Its interface is very user-friendly, and I don't think anyone will face difficulty operating the tool. Everything is displayed nicely.
How was the initial setup?
When we have a cloud deployment or we take it as a service, we don't get involved in the deployment of the SNYPR application, but we do get involved with on-prem Remote Ingester. So, application deployment is done by Securonix, but the integration with other sources is done by us. We don't have any difficulties with the integration because we have been working with it for a long time. So, we're aware of the backend and how to integrate. It is quite simple and easy. We also have a call with Securonix SME twice a week.
The maintenance is handled by Securonix themselves. They sometimes do the monthly maintenance. We only get the notification, and we know of the maintenance window. After maintenance, we check everything. We just validate that everything is working fine. They also validate from their end, but we also validate. We haven't had any difficulty after the maintenance or upgrade. It always works fine. There are no issues.
The Securonix cloud-native platform helps minimize infrastructure management. We don't need to buy a server. We don't need to manage it.
What other advice do I have?
It is a good solution, but it definitely requires some improvements. It has already improved a lot. They are upgrading it in every build, and it is getting better. They work on policy decommission. Whenever a policy gets old or replicated, they remove the policy. They work on the content refresh. For example, last year when we had the Log4j vulnerability, they immediately updated their content and applied the policy. They provided an update for the Log4j vulnerability.
I would definitely recommend this tool. It is really a good tool. It has all the features available. I don't know anything about the pricing. I don't know if it is more expensive or cheap as compared to the other tools, but as a UEBA tool, I would definitely recommend it to everyone.
Overall, I would rate it an 9.5 out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?