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Ruckus Wireless WAN pros and cons

Vendor: Ruckus
4.1 out of 5
Badge Leader

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Ruckus Wireless WAN offers powerful wireless access points providing excellent coverage and performance.
It is suitable for various environments including small businesses and offers great scalability and ease of deployment.
The innovative BeamFlex antenna technology enhances coverage and radio frequency performance.
Ruckus Wireless WAN provides superior WiFi security, being proactive in identifying and patching security issues quickly.
Technical support for Ruckus Wireless WAN is highly rated, with reliability and robust connectivity also noted as key strengths.

CONS

Pricing of Ruckus Wireless WAN is a major concern, as it is not competitive with other brands and potential clients question the high cost.
Technical support response time and availability are inadequate, requiring faster service and more distributors for better supply chain management.
Setup and configuration processes are complex, needing simplification for easier initial use.
Licensing model changes have resulted in decreased flexibility and dissatisfaction among customers preferring previous licensing methods.
Delivery delays due to component shortages impact availability, urging Ruckus Wireless WAN to find a solution to the ongoing chip shortage issues.
 

Ruckus Wireless WAN Pros review quotes

MashukThakur - PeerSpot reviewer
Senior Wireless Engineer at FASTtelco
Oct 20, 2019
The performance is very nice, the throughput is better than any other product, and it's reliable.
AM
Information and Communication Technologies Engineer at Ascenx Technologies
Oct 21, 2019
I made some comparisons with other competitors and I found that Ruckus was number one in regards to stability.
reviewer367560 - PeerSpot reviewer
Network Systems Engineer at a tech services company with 51-200 employees
Oct 21, 2019
The analytic solution is good and should be improving further.
Learn what your peers think about Ruckus Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
reviewer692691 - PeerSpot reviewer
Project Manager at a comms service provider with 1,001-5,000 employees
Oct 27, 2019
The performance of this solution is amazing in terms of radiofrequency technology.
Mujeeb Ahmed - PeerSpot reviewer
Sr. Solution Architect at a tech services company with 11-50 employees
Oct 28, 2019
The feature I like most, is the product activity.
it_user1008639 - PeerSpot reviewer
Technical Engineer at a comms service provider with 201-500 employees
Nov 4, 2019
The deployment access in the local system is about 200 access points. External access points is more. The number is huge. There about 1,000 users in total.
IJ
Senior Engineer at TIC
Nov 7, 2019
The solution is easy to use and offers good management for wireless.
AA
IT Consultant at Asasbin
Jan 7, 2020
The most valuable feature is the ease of adding an access point.
it_user1255791 - PeerSpot reviewer
System Engineer/Network Engineer at SevenGate
Jan 9, 2020
The technical features are very good and it's very useful if you need a wireless solution.
it_user1222074 - PeerSpot reviewer
Managing Director at SiT Global GmbH
Feb 20, 2020
The most valuable aspect of the solution is the size of the outdoor access points. It's great and you can disguise them quite well.
 

Ruckus Wireless WAN Cons review quotes

MashukThakur - PeerSpot reviewer
Senior Wireless Engineer at FASTtelco
Oct 20, 2019
The pricing needs to be reconsidered because it's expensive.
AM
Information and Communication Technologies Engineer at Ascenx Technologies
Oct 21, 2019
I have some friends who have not heard of Ruckus, but are aware of other competitors.
reviewer367560 - PeerSpot reviewer
Network Systems Engineer at a tech services company with 51-200 employees
Oct 21, 2019
This product needs a point-to-point, bridge solution.
Learn what your peers think about Ruckus Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
reviewer692691 - PeerSpot reviewer
Project Manager at a comms service provider with 1,001-5,000 employees
Oct 27, 2019
The captive portal should be more customizable because right now, it is very limited.
Mujeeb Ahmed - PeerSpot reviewer
Sr. Solution Architect at a tech services company with 11-50 employees
Oct 28, 2019
I would like to see built-in Wi-Fi.
it_user1008639 - PeerSpot reviewer
Technical Engineer at a comms service provider with 201-500 employees
Nov 4, 2019
The support could be faster. It takes time for them to reply.
IJ
Senior Engineer at TIC
Nov 7, 2019
The solution could use a better user interface.
AA
IT Consultant at Asasbin
Jan 7, 2020
Integration with AirMagnet, the design software, would be good because it takes the layout of a building and positions the access points accordingly, based on the areas and the construction materials.
it_user1255791 - PeerSpot reviewer
System Engineer/Network Engineer at SevenGate
Jan 9, 2020
They could include a firewall feature in the next release but even there it's not really necessary
it_user1222074 - PeerSpot reviewer
Managing Director at SiT Global GmbH
Feb 20, 2020
The pricing, when compared to Ubiquiti, isn't competitive enough. If you want to have a Government or Public sector client they will ask why they should pay 200 euros if they can get something for 40 euros.