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Ruckus Cloudpath Reviews

Vendor: Ruckus
3.8 out of 5
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What is Ruckus Cloudpath?

Cloudpath Enrollment System is a software/SaaS platform that delivers secure wired and wireless network access for BYOD, guest users and IT-owned devices. It streamlines getting devices on the network and secures every connection with powerful encryption. Cloudpath software gives you granular policy control over what network resources users can access. It lets you deliver a great end-user experience and virtually eliminates helpdesk tickets related to network access. Choose from cloud-based or virtualized on-premises deployment. Cloudpath software supports any user, any device, and any network infrastructure.

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Ruckus Cloudpath is the #8 ranked solution in top Network Access Control (NAC) solutions. PeerSpot users give Ruckus Cloudpath an average rating of 7.6 out of 10. Ruckus Cloudpath is most commonly compared to Cisco Identity Services Engine (ISE): Ruckus Cloudpath vs Cisco Identity Services Engine (ISE). Ruckus Cloudpath is popular among the small business segment, accounting for 40% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 15% of all views.
Buyer's Guide
Ruckus Cloudpath
December 2025
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Ruckus Cloudpath mindshare

As of December 2025, the mindshare of Ruckus Cloudpath in the Network Access Control (NAC) category stands at 2.1%, up from 1.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Network Access Control (NAC) Market Share Distribution
ProductMarket Share (%)
Ruckus Cloudpath2.1%
Cisco Identity Services Engine (ISE)22.8%
Aruba ClearPass22.2%
Other52.9%
Network Access Control (NAC)

PeerResearch reports based on Ruckus Cloudpath reviews

TypeTitleDate
CategoryNetwork Access Control (NAC)Dec 31, 2025Download
ProductReviews, tips, and advice from real usersDec 31, 2025Download
ComparisonRuckus Cloudpath vs Cisco Identity Services Engine (ISE)Dec 31, 2025Download
ComparisonRuckus Cloudpath vs Aruba ClearPassDec 31, 2025Download
ComparisonRuckus Cloudpath vs Fortinet FortiNACDec 31, 2025Download
Suggested products
TitleRatingMindshareRecommending
Cisco Identity Services Engine (ISE)4.122.8%87%145 interviewsAdd to research
Aruba ClearPass4.322.2%94%89 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Ruckus Cloudpath offers advanced features like robust authentication, multi-factor security, and seamless user experience. Its easy-to-use interface, automatic wizards, and powerful CA certification enhance network security. The platform allows dynamic user tracking, device policy enforcement, and integration with APIs and main systems. Long-range performance, smooth service, WPA enterprise encryption, licensing per user, and role-specific workflows increase flexibility for managing employees, guests, and students separately. Enhanced guest access improves security and control.
  • "The best features of Ruckus Cloudpath include the deep integration with the education system, the Eduroam, and the ease of creating workflows to manage each authentication process separately, allowing me to create a separate workflow for employees, guests, and students while being flexible in adjusting the policy."
  • "The Ruckus Cloudpath product performs well, especially with its single plane of authentication capabilities."
  • "The MMS portion is the best feature in Ruckus Cloudpath, as they can monitor the entire network intelligently with AI features that simplify the troubleshooting processes."

Room for Improvement

Ruckus Cloudpath lacks mobile device management and needs better third-party integration. Improved dashboard details and enhanced multi-vendor environment support are necessary. Users find the setup and deployment complex, and there is a demand for better scalability, automation, and logging capabilities. Availability of equipment is challenging and the pricing is high. The user interface, support, and company commitment require improvements. More qualified engineers are needed to support customers effectively.
  • "The main disadvantage is the price, as it is primarily a cost issue."
  • "Ruckus Cloudpath needs more API features and enhanced automation capabilities."
  • "There is room for improvement in deployment. I would like to see more effort put into troubleshooting."

Pricing

Ruckus Cloudpath's pricing is user-based with annual licensing and setup costs that vary by deployment size, often offering decent discounts. While generally perceived as a bit high, users rate it around seven out of ten in expense. Access points can cost around $700 with potential discounts. Licensing can become costly if additional licenses are needed, though cost per user typically decreases with larger deployments. Support fees may incur additional costs.
  • "I would rate the tool's pricing as a seven on a scale of one to ten. Compared to others, it's not overly expensive, but it does come with a cost. Since it's a licensed-based product, it can become expensive, especially if there is a need for additional licenses."
  • "The pricing is a little bit high."
  • "The cost was somewhere around $700 for the access points, however, there was a discount."

Popular Use Cases

Ruckus Cloudpath is used predominantly for network access control and onboarding in various sectors. In retail warehouses, schools, and universities, it enables WiFi access and certificate-based authentication. It supports BYOD services, employee enrollment, and integrates with active directories. In hospitality and drilling operations, it manages wireless devices and provides dynamic passwords for secure connections. Companies and distributors use it to scale network infrastructure across educational institutions and hospitality venues.

Service and Support

Ruckus Cloudpath customer service and technical support are praised for their helpfulness and promptness, rated highly by many users, though some express needing to adjust for time differences. Users appreciate the detailed attention, with engineers quickly resolving issues. Some rate technical support between eight to nine out of ten, identifying it among the best. However, some mention limitations, rating it around five or six, and note concerns about company commitment turnover.

Deployment

Many users found Ruckus Cloudpath's initial setup straightforward and easy, although some noted complexities, particularly with on-premise installations and integrations like CA certification and LDAP. Depending on customer requirements, deployment took anywhere from a few hours to several days, requiring multiple technical staff. Cloud setups were described as easier compared to on-premise installations. Despite a few initial issues, the setup process was generally resolved smoothly and rated positively by users.

Scalability

Ruckus Cloudpath shows solid scalability in enterprise settings with diverse user bases. Users appreciate its ability to scale to enterprise levels with extensive user counts, noting deployments in universities and businesses. With ratings of seven to eight out of ten, most find scalability satisfactory, while a few suggest possible enhancements. Multiple clients with varying user numbers benefit from its capacity, indicating readiness for expansion and effective support for internet access across departments.

Stability

Ruckus Cloudpath demonstrates high stability, earning ratings between eight and ten out of ten from users. It performs reliably, with no significant downtime or disruptions reported. Regular software upgrades are provided quarterly, although some users have noted minor issues with SSL certificates. Ruckus Cloudpath consistently fulfills customer expectations for a dependable system.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Ruckus Cloudpath Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise2
By reviewers
By visitors reading reviews
Company SizeCount
Small Business70
Midsize Enterprise40
Large Enterprise65
By visitors reading reviews

Top industries

By visitors reading reviews
Comms Service Provider
15%
Computer Software Company
8%
Financial Services Firm
7%
Construction Company
6%
Media Company
6%
Manufacturing Company
6%
Educational Organization
5%
Retailer
5%
University
5%
Outsourcing Company
4%
Government
3%
Insurance Company
3%
Wholesaler/Distributor
3%
Non Profit
3%
Performing Arts
3%
Real Estate/Law Firm
3%
Legal Firm
2%
Recreational Facilities/Services Company
2%
Healthcare Company
2%
Transportation Company
2%
Consumer Goods Company
1%
Hospitality Company
1%
Sports Company
1%
Training & Coaching Company
1%
Energy/Utilities Company
1%
Pharma/Biotech Company
1%
Logistics Company
1%
Computer Retailer
1%
Leisure / Travel Company
1%

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Product Categories

Product Categories
Network Access Control (NAC)

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Ruckus Cloudpath Reviews Summary
Author infoRatingReview Summary
Area Manager at Alpha Media Pte Ltd4.0I've used Ruckus Cloudpath for 2–3 years, finding its AI-driven network management and certificate-based security valuable, though pricing is a concern. Setup is easy, support is solid, and it integrates well across both cloud and on-premises deployments.
IT-Architect infrastructure at SDC3.5I use Ruckus Cloudpath for managing APIs in our school, supporting around 700 users. It's effective for network security but needs improvement in deployment and troubleshooting. Despite its expense, it works well alongside our use of Ubiquiti and Cisco.
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.4.0In my experience, Ruckus Cloudpath is ideal for hospitality and educational settings. Its key strengths are long-range service, reliability, and security. However, it needs enhanced API features and automation to address issues without manual intervention.
Senior Electrical Engineer at Khatib & Alami4.0I installed Ruckus Cloudpath to manage wireless devices and hotel door access. The integration with the main hotel system is seamless, and I found it easy to use after resolving initial issues. No improvements were necessary.
Regional Manager at Techser Power Solutions (P) Ltd3.0No summary available
Head Of Technical Services at Emtelle3.5We use Ruckus Cloudpath with DPSKs for secure onboarding in corporate environments. Its certificate-based authentication and user-friendly features enhance security and ease tracking. However, it needs improved multi-vendor support and logging capabilities for better functionality.
Engineer at NewLogics4.0I've used Ruckus Cloudpath for eight years and find it excellent for education-focused network access control, though setup is complex, the UI could improve, and it's not ideal for smaller organizations or non-educational environments.
Assistant Technical Manager at Netsoft-Solutions4.0Our company, as the only distributor in Pakistan, is deploying Ruckus Cloudpath at a university. The solution offers strong authentication and policy features, allowing users self-provisioning. While the setup is complex, we prefer it over Aruba and Cisco.