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Management Board Member and Network Engineer at NewLogics
Reseller
Top 5Leaderboard
A customer-friendly solution helpful for security and integration of the active directory
Pros and Cons
  • "The ease of use is great, and the automation wizards can do a lot."
  • "The scalability could be better."

What is our primary use case?

It is very helpful with customer education and employee enrollment. It also helps guest investors network enrollment for the BYOD and security and integration for the active directory under one X authentication.

What is most valuable?

The ease of use is great, and the automation wizards can do a lot.

What needs improvement?

The scalability could be better.

For how long have I used the solution?

We have been using this solution for six years.

Buyer's Guide
Ruckus Cloudpath
August 2025
Learn what your peers think about Ruckus Cloudpath. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a stable solution, and I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The scalability could be improved, and I rate the scalability an eight out of ten.

How are customer service and support?

We like customer service and support, and I rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward. Deployment took about three hours and required a good preparation session with the customer before proceeding with the installation. We have more than ten clients using this solution. Depending on customer requirements, we need about three technical staff for deployment and maintenance. The staff comprises a cloud specialist, system administrator and network administrator.

What was our ROI?

The ROI is high, and I rate it an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

There are annual licensing costs and some extra costs for support fees. We have a bundle of licencing, including the support.

What other advice do I have?

I recommend this solution to others and rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Board Member Executive at Daxa
Real User
Robust, well designed, and has good traffic capacity
Pros and Cons
  • "The solution is easy to use, well designed, robust, and has good traffic capacity."
  • "The solution could improve by adding more detailed information that customers have available on the dashboards."

What is our primary use case?

One of our use cases for Ruckus Cloudpath is in a retail warehouse for WiFi access coverage.  We set up a wireless network based on Ruckus and the networking based on Cisco Meraki.

What is most valuable?

The solution is easy to use, well designed, robust, and has good traffic capacity.

What needs improvement?

The solution could improve by adding more detailed information that customers have available on the dashboards.

For how long have I used the solution?

We have been providing this solution to customers within the past 12 months.

What do I think about the stability of the solution?

The stability of Ruckus Cloudpath is very good and it is reliable.

What do I think about the scalability of the solution?

There are approximately 150 users using this solution.

How are customer service and technical support?

I rate Ruckus Cloudpath technical support an eight out of ten.

Which solution did I use previously and why did I switch?

We use Cisco Meraki in combination with Ruckus Cludpath.

How was the initial setup?

The initial installation is straightforward and took approximately three weeks.

What about the implementation team?

We did the implementation of the solution. We started with on-site field surveillance to get an idea of how we will do the deployment. We set up heatmaps to detect the dimension and the coverage of the different access points. Additionally, we looked into the different types of requirements by the customer, such as the traffic equipment to be connected to the system and applications to be deployed on the network. We set the order for the required equipment and once it arrived we designed the system based on all of this information collected and did the deployment. 

What other advice do I have?

My advice for those wanting to implement this solution is to make sure to do good on-site field surveillance, and based on the information, identify which type of deployment to use. For example, which application and terminals are going to be used for good coverage with this solution.

I rate Ruckus Cloudpath a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Ruckus Cloudpath
August 2025
Learn what your peers think about Ruckus Cloudpath. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
reviewer1466157 - PeerSpot reviewer
Assistant Manager-Presales at a tech services company with 11-50 employees
Reseller
Well-featured, price competitive, and great technical support
Pros and Cons
  • "I find the solution to be very rich in features."
  • "I believe the solution is missing some great features which are present in other solutions like Aruba, UiPath, and Cisco ISE."

What is our primary use case?

It is a BYOD solution which is a type of network access control solution(NAC). It can be used for guest services for the customer, as a BYOD, or a network access control.

What is most valuable?

I find the solution to be very rich in features. Some examples include great guest authentication, authorization, port-string, and network access control.

What needs improvement?

I believe the solution is missing some great features which are present in other solutions like Aruba, UiPath, and Cisco ISE. One example of an improvement could be regarding mobile device management(MDM) which the solution is lacking. 

In the additional release, I would want the solution to have better integration that would be compatible with third-party solutions. 

For how long have I used the solution?

I have used the solution for two years. 

What do I think about the stability of the solution?

I find the solution to be stable. It has a policy that is giving new software upgrades to its programs on a quarterly basis. As far as I am using it, there are a few bugs in the SSL certificate and also the certificate duration.

What do I think about the scalability of the solution?

I find the solution scalable. We are looking to expand it to our customers. 

How are customer service and technical support?

I have great experience with solutions technical and administrative support because they have their own team in their headquarters. It is very easy and they are helpful. The support is based on a certificate contract on a yearly basis. 

How was the initial setup?

The initial setup of the solution was straightforward. 

What about the implementation team?

All the features of the solution are very easy to deploy. It can be deployed on bare metal servers, or over the cloud. 

What's my experience with pricing, setup cost, and licensing?

The licensing of the solution is user-based and the price is good.

Which other solutions did I evaluate?

I have compared other solutions such as Aruba, UiPath, and Cisco ISE.

What other advice do I have?

The solution has all the training of Cloudpath integration with a controller over their training sites and on YouTube. They provide information on videos about the climate of Cloudpath with the controller as well as the third parties. Anybody who would want to use the solution can access information about it from these platforms. 

I would recommend the solution to other users because it is price competitive and well-featured. 

I rate Ruckus Cloudpath an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user