Ruckus Cloudpath Reviews

Name: Ruckus Cloudpath
Brand: Ruckus
Rating: 3.8 (11 reviews)

3.8 out of 5

11 reviews
85% willing to recommend

What is Ruckus Cloudpath?

Cloudpath Enrollment System is a software/SaaS platform that delivers secure wired and wireless network access for BYOD, guest users and IT-owned devices. It streamlines getting devices on the network and secures every connection with powerful encryption. Cloudpath software gives you granular policy control over what network resources users can access. It lets you deliver a great end-user experience and virtually eliminates helpdesk tickets related to network access. Choose from cloud-based or virtualized on-premises deployment. Cloudpath software supports any user, any device, and any network infrastructure.

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Ruckus Cloudpath is the #9 ranked solution in top Network Access Control (NAC) solutions. PeerSpot users give Ruckus Cloudpath an average rating of 7.6 out of 10. Ruckus Cloudpath is most commonly compared to Cisco Identity Services Engine (ISE): Ruckus Cloudpath vs Cisco Identity Services Engine (ISE). Ruckus Cloudpath is popular among the large enterprise segment, accounting for 42% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 18% of all views.

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Featured Ruckus Cloudpath reviews

Mohammad Abdur Rahim Sarker

Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.

Our primary use case for Ruckus Cloudpath is within the hospitality industry and educational institutions, such as large hotels and universities. We implemented the solution in the infrastructure to provide services to customers and students. Specifically, we use it in premises like student labs…

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MohamadShuaib

Senior Electrical Engineer at Khatib & Alami

The wireless devices are used to control access, transmit messages, and integrate with the main system. Messages during checkouts are passed through the Ruckus Wi-Fi wireless devices, which are integrated with the primary hotel system. I have found it easy to use with no significant issues once the small initial problems were resolved.

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Xander Janse Van Rensburg

Head Of Technical Services at Emtelle

The tool's most valuable features include the phenomenal functionality of DPSK. The ease of use, particularly when it is correctly set up, is remarkably simple. Tracking users is straightforward and dynamic. This allows us to identify where a user might encounter issues within the process. Its most valuable feature is CA certification. You cannot get access without this. The tool's device policy enforcement feature has had a positive impact on customer network security. Customers are now more at ease, knowing that their employees connect to a secure network, and unauthorized individuals cannot easily access the corporate network. Overall, it has positively influenced their security measures. The user experience when connecting to networks via Ruckus Cloudpath is seamless. I would highly recommend it to anyone in need of an onboarding system for multiple users. Whether you want to move away from the standard connection, Active Directory, or even free keys, it is a reliable choice. Additionally, the product's licensing is user-based, not device-based. This means that regardless of the number of devices, the licensing is per-user.

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Ruckus Cloudpath mindshare

As of August 2025, the mindshare of Ruckus Cloudpath in the Network Access Control (NAC) category stands at 1.9%, down from 1.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Access Control (NAC)

PeerResearch reports based on Ruckus Cloudpath reviews

Type	Title	Date
Category	Network Access Control (NAC)	Aug 20, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 20, 2025	Download
Comparison	Ruckus Cloudpath vs Cisco Identity Services Engine (ISE)	Aug 20, 2025	Download
Comparison	Ruckus Cloudpath vs Aruba ClearPass	Aug 20, 2025	Download
Comparison	Ruckus Cloudpath vs Fortinet FortiNAC	Aug 20, 2025	Download

Title	Rating	Mindshare	Recommending
Cisco Identity Services Engine (ISE)	4.1	24.9%	87%	143 interviews Add to research
Aruba ClearPass	4.3	24.3%	94%	88 interviews Add to research

Valuable Features

Ruckus Cloudpath offers advanced features like robust authentication, multi-factor security, and seamless user experience. Its easy-to-use interface, automatic wizards, and powerful CA certification enhance network security. The platform allows dynamic user tracking, device policy enforcement, and integration with APIs and main systems. Long-range performance, smooth service, WPA enterprise encryption, licensing per user, and role-specific workflows increase flexibility for managing employees, guests, and students separately. Enhanced guest access improves security and control.

"The most valuable features of Ruckus Cloudpath include its long-range capabilities, smooth and uninterrupted service, and reliability."
"Ruckus Cloudpath is very stable."
"Ruckus Cloudpath is effective for network security since it points out errors, especially when working with APIs."

Room for Improvement

Ruckus Cloudpath lacks mobile device management and needs better third-party integration. Improved dashboard details and enhanced multi-vendor environment support are necessary. Users find the setup and deployment complex, and there is a demand for better scalability, automation, and logging capabilities. Availability of equipment is challenging and the pricing is high. The user interface, support, and company commitment require improvements. More qualified engineers are needed to support customers effectively.

"Ruckus Cloudpath needs more API features and enhanced automation capabilities."
"There is room for improvement in deployment. I would like to see more effort put into troubleshooting."
"There is room for improvement in deployment."

Pricing

Ruckus Cloudpath's pricing is user-based with annual licensing and setup costs that vary by deployment size, often offering decent discounts. While generally perceived as a bit high, users rate it around seven out of ten in expense. Access points can cost around $700 with potential discounts. Licensing can become costly if additional licenses are needed, though cost per user typically decreases with larger deployments. Support fees may incur additional costs.

"I would rate the tool's pricing as a seven on a scale of one to ten. Compared to others, it's not overly expensive, but it does come with a cost. Since it's a licensed-based product, it can become expensive, especially if there is a need for additional licenses."
"The pricing is a little bit high."
"The cost was somewhere around $700 for the access points, however, there was a discount."

Popular Use Cases

Ruckus Cloudpath is used predominantly for network access control and onboarding in various sectors. In retail warehouses, schools, and universities, it enables WiFi access and certificate-based authentication. It supports BYOD services, employee enrollment, and integrates with active directories. In hospitality and drilling operations, it manages wireless devices and provides dynamic passwords for secure connections. Companies and distributors use it to scale network infrastructure across educational institutions and hospitality venues.

Service and Support

Ruckus Cloudpath customer service and technical support are praised for their helpfulness and promptness, rated highly by many users, though some express needing to adjust for time differences. Users appreciate the detailed attention, with engineers quickly resolving issues. Some rate technical support between eight to nine out of ten, identifying it among the best. However, some mention limitations, rating it around five or six, and note concerns about company commitment turnover.

Deployment

Many users found Ruckus Cloudpath's initial setup straightforward and easy, although some noted complexities, particularly with on-premise installations and integrations like CA certification and LDAP. Depending on customer requirements, deployment took anywhere from a few hours to several days, requiring multiple technical staff. Cloud setups were described as easier compared to on-premise installations. Despite a few initial issues, the setup process was generally resolved smoothly and rated positively by users.

Scalability

Ruckus Cloudpath shows solid scalability in enterprise settings with diverse user bases. Users appreciate its ability to scale to enterprise levels with extensive user counts, noting deployments in universities and businesses. With ratings of seven to eight out of ten, most find scalability satisfactory, while a few suggest possible enhancements. Multiple clients with varying user numbers benefit from its capacity, indicating readiness for expansion and effective support for internet access across departments.

Stability

Ruckus Cloudpath demonstrates high stability, earning ratings between eight and ten out of ten from users. It performs reliably, with no significant downtime or disruptions reported. Regular software upgrades are provided quarterly, although some users have noted minor issues with SSL certificates. Ruckus Cloudpath consistently fulfills customer expectations for a dependable system.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Ruckus Cloudpath Buyer's Guide for additional reliable information.