Ranorex Studio Reviews

What is our primary use case Our usage was at least seven to eight months ago. We have web-based and desktop Windows applications, and automating the desktop applications was challenging. Ranorex provided the necessary keywords, especially for our shallow testing needs. We did a couple of POCs…

We don't use Ranorex support often, but I'd say it's an eight out of 10. Part of the challenge is that they are over in Europe, so we can't get responses on the same day. If we had support in the United States that was a bit more timely, that would be helpful. But, I mean, for the price that we were looking for and how much we use it, we aren't looking to spend as much as we would on a UFT solution. So, Ranorex worked for us for what we needed to do, but now most of our applications are all web-based. And while Ranorex makes web-based applications, we have multiple divisions that all use different toolsets like Selenium and do all the coding in Visual Studio. So, we'll probably be moving on away from that as those legacy applications get phased out, but it works great for us until then.

I just have my typical issues with any kind of automation tool where small changes require a lot of maintenance for me to be able to rerun the tests with some consistency. That really happens with any product that I've used so far, however. The other part of the tool that could use some improvement is I have an issue with the way it communicates with what they call runtime versions on remote stations. It's usually any minor firewall change or anything changed in our security system that seems to throw me off for a few days where I have to troubleshoot it and figure out why it's not working. I'd like to be able to remotely record. It's not really an option unless I buy the main product. If I buy two licenses for it, I'd have that functionality. I'd like the main development side of it to be able to remotely record some of my scripts on remote machines. I'd like to know their testing strategies and to know what they can automate and what they can't. It can become pretty frustrating if you're trying to automate something that changes on a monthly or weekly basis.