No more typing reviews! Try our Samantha, our new voice AI agent.

Ping Identity Platform pros and cons

Vendor: Ping Identity

4.2 out of 5

31 reviews
100% willing to recommend

Pros & Cons summary

Ping Identity Platform offers advanced identity orchestration with a drag-and-drop interface for registration and profile management. It features cloud-based authentication via OIDC and SAML despite integration challenges. Known for stability, it provides strong SDKs and plugins through PingFederate. PingID ensures a user-friendly experience with seamless device connectivity. However, it faces implementation and pricing challenges, with stability issues during upgrades, API connectivity problems, and inconvenient token validity leading to authentication errors.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Ping Identity Platform offers advanced identity orchestration through a drag-and-drop interface for efficient and personalized registration, login, and profile management.

Its cloud-based capabilities provide robust authentication and authorization via OIDC and SAML, along with support for local and internal integrations.

Ping Identity Platform is praised for its strong stability, minimal bugs, and consistent issue resolution by the development team.

PingFederate is highly customizable, offering granular control over settings, numerous plugins, and SDKs for specific requirements.

PingID offers a user-friendly experience, seamless device connectivity, and comprehensive authentication options, including SSH, RDP, and Windows login.

CONS

Ping Identity Platform is known for its premium pricing and complex implementation costs.

It faces challenges to become a fully cloud-based solution and has API connectivity and privacy issues.

Its current integration is SAML-based, lacking support for other methodologies, which affects broader platform integration.

The token validity timing can be inconvenient, often leading to authentication errors before completion.

Stability and security issues have been noted, particularly during system upgrades and user migration.

Ping Identity Platform Pros review quotes

Senior Analyst at Toll Holdings Limited

Apr 30, 2026

Personally, I appreciate Identity Orchestration the most about Ping Identity Platform, as with a simple drag-and-drop interface and the correct options we can build a complex and personalized process very efficiently and effectively for registration, login, and profile management.

Read full review

VP Engineering at Inspirit Vision

Jan 9, 2026

Ping Identity Platform can provide a solution for both workforce identity and access management and also for consumer identity and access management, which is CIAM.

Read full review

Founder at APSSIAM

May 10, 2026

Ping Identity Platform demonstrates strong stability, as it is not prone to bugs, with the development team consistently fixing issues, making it highly recommended by many clients.

Read full review

Ping Identity Platform

Free Report: Ping Identity Platform Reviews and More

Learn what your peers think about Ping Identity Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

896,510 professionals have used our research since 2012.

SV

Shruthi R Varikoti

Senior ServiceNow Developer at Wells Fargo

Apr 24, 2025

I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features.

Read full review

FM

Sr. IAM Engineer at Southwest Airlines

Jul 24, 2024

It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again.

Read full review

Ping Engineer at Equitable

Jul 15, 2024

It is a scalable solution.

Read full review

Senior IAM Platform Enigeer at Loblaw Companies Limited

Jul 8, 2024

I work on the application onboarding process because we have multiple customers and get data from different sources.

Read full review

reviewer2515041

Sr IAM Consultant at a healthcare company with 10,001+ employees

Jul 15, 2024

From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app.

Read full review

Lakshmi Kanth Muthyala

IAM lead at Tata Consultancy

Jun 28, 2024

It offers robust features and customization options that justify the cost.

Read full review

Priyanshu Sharma

Ping Identity Engineer at CYBERSOLVE

Jun 21, 2024

It is a very stable solution.

Read full review

Show 10 more reviews (out of 31)

Ping Identity Platform Cons review quotes

Senior Analyst at Toll Holdings Limited

Apr 30, 2026

In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation.

Read full review

VP Engineering at Inspirit Vision

Jan 9, 2026

From the improvement perspective, they could bring IGA capability, which right now they only have in their SaaS offering.

Read full review

Founder at APSSIAM

May 10, 2026

Ping Identity Platform is expensive.

Read full review

Ping Identity Platform

Free Report: Ping Identity Platform Reviews and More

Learn what your peers think about Ping Identity Platform. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

896,510 professionals have used our research since 2012.

SV

Shruthi R Varikoti

Senior ServiceNow Developer at Wells Fargo

Apr 24, 2025

Some colleagues have mentioned API connectivity, data security, and privacy issues.

Read full review

FM

Sr. IAM Engineer at Southwest Airlines

Jul 24, 2024

One significant challenge was ensuring smooth user migration during system upgrades in Ping.

Read full review

Ping Engineer at Equitable

Jul 15, 2024

Sometimes, there are issues with its stability.

Read full review

Senior IAM Platform Enigeer at Loblaw Companies Limited

Jul 8, 2024

In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues.

Read full review

reviewer2515041

Sr IAM Consultant at a healthcare company with 10,001+ employees

Jul 15, 2024

There is room for improvement in the solution, particularly in security.

Read full review

Lakshmi Kanth Muthyala

IAM lead at Tata Consultancy

Jun 28, 2024

They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint.

Read full review

Priyanshu Sharma

Ping Identity Engineer at CYBERSOLVE

Jun 21, 2024

The product's community has certain shortcomings that require improvement.

Read full review

Show 10 more reviews (out of 31)

Product Categories

Product Categories

Authentication Systems

Single Sign-On (SSO)

Data Governance

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Access Management

Customer Identity and Access Management (CIAM)

Directory Servers

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs Ping Identity Platform

Okta Platform vs Ping Identity Platform

SailPoint Identity Security Cloud vs Ping Identity Platform

Varonis Platform vs Ping Identity Platform

Microsoft Purview Data Governance vs Ping Identity Platform

Omada Identity vs Ping Identity Platform

Workspace ONE UEM vs Ping Identity Platform

Collibra Platform vs Ping Identity Platform

Cisco Duo vs Ping Identity Platform

Fortinet FortiAuthenticator vs Ping Identity Platform

Auth0 Platform vs Ping Identity Platform

Google Cloud Identity vs Ping Identity Platform

OneLogin vs Ping Identity Platform

JumpCloud vs Ping Identity Platform

CyberArk Identity vs Ping Identity Platform

See all alternatives

Product Categories

Product Categories

Authentication Systems

Single Sign-On (SSO)

Data Governance

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Access Management

Customer Identity and Access Management (CIAM)

Directory Servers

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs Ping Identity Platform

Okta Platform vs Ping Identity Platform

SailPoint Identity Security Cloud vs Ping Identity Platform

Varonis Platform vs Ping Identity Platform

Microsoft Purview Data Governance vs Ping Identity Platform

Omada Identity vs Ping Identity Platform

Workspace ONE UEM vs Ping Identity Platform

Collibra Platform vs Ping Identity Platform

Cisco Duo vs Ping Identity Platform

Fortinet FortiAuthenticator vs Ping Identity Platform

Auth0 Platform vs Ping Identity Platform

Google Cloud Identity vs Ping Identity Platform

OneLogin vs Ping Identity Platform

JumpCloud vs Ping Identity Platform

CyberArk Identity vs Ping Identity Platform

See all alternatives

Related questions

104

I'm building a next-gen AI powered threat intelligence platform. What's missing from existing solutions?

75

OpenIAM vs Ping identity

161

Which IDaaS solution do you prefer and why?

45

When evaluating Authentication Systems, what aspect do you think is the most important to look for?

119

Why is Authentication Systems important for companies?

50

Which front-end product for authorization and authentication into an Apache Web Server application, PIXIA, would you recommend?

174

What is the difference between SPML and SAML?

56

How would you compare Cisco Duo Security with other Authentication Systems products?

98

What is CAPTCHA and how does it work? How can you use it for Artificial Intelligence (AI)?

59

What are some alternatives for UserLock?