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Ping Identity Platform pros and cons

Vendor: Ping Identity

4.1 out of 5

29 reviews
100% willing to recommend

Pros & Cons summary

Ping Identity Platform is recognized for automating single password use and ensuring seamless operation with its auto-discovery feature, although its cloud capabilities are limited. PingFederate provides granular policy control and customizations with robust security from biometric methods like FIDO and YubiKey, enhancing its integration with cloud and legacy systems. Despite needing improved device management and better inter-platform compatibility, concerns about stability during upgrades remain a challenge.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Ping Identity Platform's auto-discovery feature helps automate single password use across applications.

PingID offers a user-friendly experience and regular updates make it a reliable option.

PingFederate provides flexibility with extensive customization and an SDK for specific requirements.

Biometric authentication methods such as FIDO, FaceID, and YubiKey enhance security.

Ping Identity Platform supports cloud-based capabilities and integrations for local and internal applications.

CONS

Ping Identity Platform requires better integration support beyond SAML, including UBT and other methodologies.

There is a need for more unique functionality to compete effectively with Microsoft and retain users.

Device tracking lacks detailed information, which is crucial for zero-trust security, despite good IP tracking.

Ping Identity Platform demands expertise for setup and management, complicating its use for some.

Security enhancements are needed, especially regarding API connectivity, data privacy, and during system upgrades for user migration.

Ping Identity Platform Pros review quotes

AS

Specialist at a manufacturing company with 10,001+ employees

Jan 10, 2019

I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications.

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Project Manager at Raiffeisen Bank Aval

Feb 25, 2019

It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower.

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reviewer1045701

Service Delivery Manager at a healthcare company with 10,001+ employees

Nov 7, 2019

The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering.

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Ping Identity Platform

Free Report: Ping Identity Platform Reviews and More

Learn what your peers think about Ping Identity Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

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RS

CEO at a tech services company with 11-50 employees

Jan 19, 2020

The solution is stable. We haven't experienced any bugs or glitches.

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Solution Architect at a computer software company with 5,001-10,000 employees

Apr 13, 2020

The most valuable feature is multifactor authentication.

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Regional IT Application Owner at a manufacturing company with 201-500 employees

Apr 22, 2021

It's pretty stable as a product.

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reviewer1182405

Sales Representative at a comms service provider with 10,001+ employees

Feb 23, 2022

This is a user-friendly solution.

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reviewer1772670

Enterprise Architect at a financial services firm with 5,001-10,000 employees

Nov 15, 2022

It provides ease of connecting all our devices.

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reviewer2040591

Solution Architect at a tech vendor with 10,001+ employees

Dec 6, 2022

What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions.

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VB

Developer at a computer software company with 51-200 employees

May 23, 2023

The only feature we were looking for in PingID was SSO integration with our existing web app.

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Show 10 more reviews (out of 29)

Ping Identity Platform Cons review quotes

AS

Specialist at a manufacturing company with 10,001+ employees

Jan 10, 2019

It has a long way to go until it is a cloud-based solution.

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Project Manager at Raiffeisen Bank Aval

Feb 25, 2019

They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement.

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reviewer1045701

Service Delivery Manager at a healthcare company with 10,001+ employees

Nov 7, 2019

If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base.

Read full review

Ping Identity Platform

Free Report: Ping Identity Platform Reviews and More

Learn what your peers think about Ping Identity Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

879,422 professionals have used our research since 2012.

RS

CEO at a tech services company with 11-50 employees

Jan 19, 2020

The solution should allow for better integration with other platforms and the UBT.

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Solution Architect at a computer software company with 5,001-10,000 employees

Apr 13, 2020

Currently, the main integration is SAML-based, but other integration methodologies need to be supported.

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Regional IT Application Owner at a manufacturing company with 201-500 employees

Apr 22, 2021

The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings.

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reviewer1182405

Sales Representative at a comms service provider with 10,001+ employees

Feb 23, 2022

I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved.

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reviewer1772670

Enterprise Architect at a financial services firm with 5,001-10,000 employees

Nov 15, 2022

PingID would benefit from a better user interface for integration.

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reviewer2040591

Solution Architect at a tech vendor with 10,001+ employees

Dec 6, 2022

PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users.

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VB

Developer at a computer software company with 51-200 employees

May 23, 2023

PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer.

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Show 10 more reviews (out of 29)

Product Categories

Product Categories

Authentication Systems

Single Sign-On (SSO)

Data Governance

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Access Management

Customer Identity and Access Management (CIAM)

Directory Servers

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Product Categories

Product Categories

Authentication Systems

Single Sign-On (SSO)

Data Governance

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Access Management

Customer Identity and Access Management (CIAM)

Directory Servers

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs Ping Identity Platform

Omada Identity vs Ping Identity Platform

SailPoint Identity Security Cloud vs Ping Identity Platform

Varonis Platform vs Ping Identity Platform

Workspace ONE UEM vs Ping Identity Platform

Okta Platform vs Ping Identity Platform

Collibra Platform vs Ping Identity Platform

Fortinet FortiAuthenticator vs Ping Identity Platform

Cisco Duo vs Ping Identity Platform

Google Cloud Identity vs Ping Identity Platform

Auth0 Platform vs Ping Identity Platform

ForgeRock vs Ping Identity Platform

Yubico YubiKey vs Ping Identity Platform

CyberArk Identity vs Ping Identity Platform

RSA SecurID vs Ping Identity Platform

See all alternatives

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