OneLogin by One Identity vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

OneLogin by One Identity
Ranking in Single Sign-On (SSO)
9th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
8th
Ranking in Access Management
7th
Average Rating
8.6
Number of Reviews
16
Ranking in other categories
User Provisioning Software (7th), Identity Management (IM) (11th)
Ping Identity Platform
Ranking in Single Sign-On (SSO)
3rd
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Ranking in Access Management
3rd
Average Rating
8.4
Number of Reviews
19
Ranking in other categories
Authentication Systems (5th), Data Governance (6th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

As of June 2024, in the Single Sign-On (SSO) category, the mindshare of OneLogin by One Identity is 3.4%, down from 4.2% compared to the previous year. The mindshare of Ping Identity Platform is 12.4%, down from 22.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
Unique Categories:
User Provisioning Software
0.6%
Identity Management (IM)
0.9%
Authentication Systems
1.3%
 

Featured Reviews

Ben Ruset - PeerSpot reviewer
Jan 19, 2024
Streamlines access management with top-notch support, and a user-friendly interface, making it a highly effective solution for businesses of all sizes
During my evaluation of various products, one standout feature of OneLogin that impressed me was their mobile app for authentication through push notifications. Unlike traditional methods involving rotating codes, the OneLogin app simplifies the process by sending a push notification asking if the login attempt is legitimate. If confirmed, the login proceeds seamlessly. The primary benefit is its user-friendly interface, making it particularly accessible for non-technical users. One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance. Their sales team has also been highly responsive and helpful in connecting me with necessary resources, although we haven't faced any major challenges.
PB
May 23, 2023
A robust cloud-based multi-factor solution with a good customer support team
I wonder if there are multi factors in improving. It's always a deterrent to productivity, naturally. Since I've been on this journey for three years, I've seen the product improve in the sense that it's less impact on productivity. In the beginning days, we had challenges with paying, finding the network, and signing its back-end service in the cloud. However, that's been drastically improved over the years. The other thing we did was allow users to manage their device profiles. So they can either go in and register on Ubiquiti or a phone directly with the user interface now or web interface, and they can also set their default device which they want to use. So they, like Ubiqui working with PingID, tend to be the default of choice. So they set their Ubiquiti to the default device. And then whenever MFA is prompted, they have the Ubiquiti or default device. So that was a great improvement. And the way we implemented PingID, it's the same user interface regardless if you're getting into VPN, the vault applications, or a laptop or desktop. So it's the same user interface to manage profiles centrally on a server. Hence if they change it for one use case, they change it for another.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Simplicity is the most valuable part of OneLogin."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"Ease of integration with AD."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"The solution's ability to save and manage of all my passwords is great."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"OneLogin is efficient."
"The solution allows the user to search logs based on a specific time."
"The most valuable feature is multifactor authentication."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"It is a scalable solution...It is a stable solution."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"It's pretty stable as a product."
"It provides ease of connecting all our devices."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
 

Cons

"having a RESTful implementation instead of RPC would have been more desirable."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"More off-hour support."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"The solution should allow for better integration with other platforms and the UBT."
"The management console needs to be improved. PingID should revise it."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"The product is not customizable."
"The initial setup appears to be difficult in the beginning."
"It requires some expertise to set up and manage."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
 

Pricing and Cost Advice

"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"Surprisingly expensive given the price of on-premise solutions."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"The price of the licensing is fine."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"PingID's pricing is pretty competitive."
"Ping offers flexible pricing that's not standardized."
"The product is costly."
"The pricing is neither too expensive nor too cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Financial Services Firm
8%
Retailer
6%
Comms Service Provider
6%
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with OneLogin by One Identity?
I'd like it to have a customization section that displays the company's offerings, categorized by different topics. Ideally, there would be a user-friendly feature at the top allowing individuals t...
What is your primary use case for OneLogin by One Identity?
We use OneLogin to log in to all our different systems. This means I only need to go to the OneLogin portal to access all my frequently used applications, like our CRM, Greenhouse for recruiting, J...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

OneLogin, OneLogin Workforce Identity
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about OneLogin by One Identity vs. Ping Identity Platform and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.