OneLogin by One Identity vs Ping Identity Platform comparison

OneLogin by One Identity vs. Ping Identity Platform

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OneLogin by One Identity

Ranking in Single Sign-On (SSO)

9th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

8th

Ranking in Access Management

7th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

User Provisioning Software (6th), Identity Management (IM) (11th)

Ping Identity Platform

Ranking in Single Sign-On (SSO)

4th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

6th

Ranking in Access Management

3rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Authentication Systems (7th), Data Governance (8th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Mindshare comparison

As of June 2025, in the Single Sign-On (SSO) category, the mindshare of OneLogin by One Identity is 2.5%, down from 2.8% compared to the previous year. The mindshare of Ping Identity Platform is 7.8%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Single Sign-On (SSO)

Featured Reviews

Ben Ruset

Senior Director of Infrastructure at Whip Media

Streamlines access management with top-notch support, and a user-friendly interface, making it a highly effective solution for businesses of all sizes

During my evaluation of various products, one standout feature of OneLogin that impressed me was their mobile app for authentication through push notifications. Unlike traditional methods involving rotating codes, the OneLogin app simplifies the process by sending a push notification asking if the login attempt is legitimate. If confirmed, the login proceeds seamlessly. The primary benefit is its user-friendly interface, making it particularly accessible for non-technical users. One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance. Their sales team has also been highly responsive and helpful in connecting me with necessary resources, although we haven't faced any major challenges.

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MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."

"Documentation."

"The most valuable feature is the ease with which we can manage the sign-on feature."

"Ease of integration with AD."

"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."

"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."

"The directory integration and SCIM provisioning are probably the best features compared to competitors."

"Simplicity is the most valuable part of OneLogin."

More OneLogin by One Identity pros

"The only feature we were looking for in PingID was SSO integration with our existing web app."

"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."

"It provides ease of connecting all our devices."

"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."

"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."

"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."

"The solution is stable. We haven't experienced any bugs or glitches."

"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."

More Ping Identity Platform pros

Cons

"The uptime has not been great recently, with some outages lasting six, seven, or eight hours."

"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."

"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."

"More off-hour support."

"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."

"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."

"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."

"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."

More OneLogin by One Identity cons

"Some colleagues have mentioned API connectivity, data security, and privacy issues."

"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."

"The management console needs to be improved. PingID should revise it."

"We had issues with the stability."

"There is room for improvement in the solution, particularly in security."

"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."

"The product's community has certain shortcomings that require improvement."

"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."

More Ping Identity Platform cons

Pricing and Cost Advice

"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."

"Surprisingly expensive given the price of on-premise solutions."

"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."

"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."

"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."

"The price of the licensing is fine."

"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."

"The pricing and licensing are reasonable. It is much cheaper than other products."

"The pricing is neither too expensive nor too cheap."

"Ping offers flexible pricing that's not standardized."

"Ping Identity Platform is not very expensive."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"The product is costly."

"PingID's pricing is pretty competitive."

"The tool is quite affordable."

"Ping Identity Platform is not an expensive solution."

More Ping Identity Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

24%

Financial Services Firm

Construction Company

Government

Financial Services Firm

24%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OneLogin by One Identity?

OneLogin is efficient.

What needs improvement with OneLogin by One Identity?

There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, seven, or eight hours. Improvement in the stability of the infrastructure would b...

What is your primary use case for OneLogin by One Identity?

We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

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Compared 11% of the time

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Compared 8% of the time

ForgeRock vs Ping Identity Platform

Compared 8% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 7% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 6% of the time

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Product Reports

OneLogin by One Identity

Download OneLogin by One Identity product report

Ping Identity Platform

Download Ping Identity Platform product report

Also Known As

OneLogin, OneLogin Workforce Identity

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Overview

OneLogin by One Identity is a cloud-based access management solution for the modern enterprise. It delivers secure access for every user, every app and every device to meet an organization’s Workforce and Customer and Identity and Access Management (CIAM) needs.

OneLogin provides secure single sign-on, multi-factor authentication (supporting a wide array of passwordless authentication factors), adaptive authentication, desktop-level MFA, directory integration with AD, LDAP, G Suite and other external directories, identity lifecycle management and much more. OneLogin advanced authentication capabilities provide multi-layer, context aware and risk-based protection, minimizing the most common attacks and resulting in increased security, a frictionless user experience, and compliance with regulatory requirements. Furthermore, OneLogin’s user-friendly interface and streamlined design make it easy for end users and IT administrators to navigate the platform and remain productive.

One Identity

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

OneLogin by One Identity vs. Ping Identity Platform