OneLogin by One Identity vs Ping Identity Platform comparison

One Identity and Ping Identity are both solutions in the Single Sign-On (SSO) category. One Identity is ranked #9 with an average rating of 8.5, while Ping Identity is ranked #3 with an average rating of 8.2. One Identity holds a 2.5% mindshare in SSO, compared to Ping Identity’s 7.8% mindshare. Additionally, 100% of One Identity users are willing to recommend the solution, compared to 100% of Ping Identity users who would recommend it.

OneLogin by One Identity

Read 17 OneLogin by One Identity reviews

2,007 Views
1,104 Comparison Views

100% willing to recommend

Ping Identity Platform

Read 29 Ping Identity Platform reviews

5,745 Views
2,815 Comparison Views

100% willing to recommend

OneLogin by One Identity

Ping Identity Platform

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Executive SummaryUpdated on Apr 6, 2025

OneLogin by One Identity and Ping Identity Platform compete in identity and access management. Ping Identity appears to have the upper hand due to its customization options and robust feature set, appealing to larger enterprises.

Features: OneLogin is notable for its single sign-on, multifactor authentication, and self-service password resets. Its ease of integration and role management are significant advantages. Ping Identity Platform offers extensive multifactor authentication, customizable security policies, and supports single sign-on while providing comprehensive federation features that attract organizations with more complex requirements.

Room for Improvement: OneLogin needs improvement in 24/7 technical support, device management, and out-of-the-box connector enhancements. Concerns about service quality have surfaced due to its recent acquisition. Ping Identity Platform could improve its user interface and better integrate with external systems, making it more user-friendly and capable of handling more intricate configurations.

Ease of Deployment and Customer Service: OneLogin primarily deploys via the public cloud, though it requires improved response times in customer service post-acquisition. Ping Identity Platform offers flexibility with on-premises and hybrid solutions. Its customer service is highly rated, although its complex setup may require specialized support.

Pricing and ROI: OneLogin generally offers more competitive pricing compared to rivals like Okta, with value propositions that emphasize workflow streamlining. Ping Identity, while pricier, justifies costs through security features and offers pricing flexibility. Both platforms effectively deliver ROI, yet cost-effectiveness may vary based on organizational scale and specific needs.

To learn more, read our detailed OneLogin by One Identity vs. Ping Identity Platform Report (Updated: July 2025).

Buyer's Guide

OneLogin by One Identity vs. Ping Identity Platform

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OneLogin by One Identity

Ranking in Single Sign-On (SSO)

9th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

8th

Ranking in Access Management

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

User Provisioning Software (7th), Identity Management (IM) (11th)

Ping Identity Platform

Ranking in Single Sign-On (SSO)

3rd

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

5th

Ranking in Access Management

3rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Authentication Systems (7th), Data Governance (8th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Mindshare comparison

As of July 2025, in the Single Sign-On (SSO) category, the mindshare of OneLogin by One Identity is 2.5%, down from 2.7% compared to the previous year. The mindshare of Ping Identity Platform is 7.8%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Single Sign-On (SSO)

Featured Reviews

Ben Ruset

Senior Director of Infrastructure at Whip Media

Streamlines access management with top-notch support, and a user-friendly interface, making it a highly effective solution for businesses of all sizes

During my evaluation of various products, one standout feature of OneLogin that impressed me was their mobile app for authentication through push notifications. Unlike traditional methods involving rotating codes, the OneLogin app simplifies the process by sending a push notification asking if the login attempt is legitimate. If confirmed, the login proceeds seamlessly. The primary benefit is its user-friendly interface, making it particularly accessible for non-technical users. One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance. Their sales team has also been highly responsive and helpful in connecting me with necessary resources, although we haven't faced any major challenges.

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MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Simplicity is the most valuable part of OneLogin."

"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."

"OneLogin is efficient."

"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."

"Documentation."

"The solution allows the user to search logs based on a specific time."

"The directory integration and SCIM provisioning are probably the best features compared to competitors."

"It's super useful to have a single pane of glass when it comes to access management."

More OneLogin by One Identity pros

"The only feature we were looking for in PingID was SSO integration with our existing web app."

"The solution is stable. We haven't experienced any bugs or glitches."

"I like PingFederate."

"This is a user-friendly solution."

"It is a scalable solution...It is a stable solution."

"We use the product to run different reports."

"People use the solution to secure their applications and authenticate particular processes."

"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."

More Ping Identity Platform pros

Cons

"The tool must be made more robust."

"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."

"having a RESTful implementation instead of RPC would have been more desirable."

"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."

"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."

"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."

"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."

"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."

More OneLogin by One Identity cons

"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."

"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."

"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."

"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."

"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."

"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."

"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."

"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."

More Ping Identity Platform cons

Pricing and Cost Advice

"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."

"The pricing and licensing are reasonable. It is much cheaper than other products."

"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."

"Surprisingly expensive given the price of on-premise solutions."

"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."

"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."

"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."

"The price of the licensing is fine."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"PingID's pricing is pretty competitive."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"Ping offers flexible pricing that's not standardized."

"The product is costly."

"Ping Identity Platform is not an expensive solution."

"The tool is quite affordable."

"Ping Identity Platform is not very expensive."

More Ping Identity Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

24%

Financial Services Firm

Manufacturing Company

Construction Company

Financial Services Firm

25%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OneLogin by One Identity?

OneLogin is efficient.

See all answers

What needs improvement with OneLogin by One Identity?

There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, seven, or eight hours. Improvement in the stability of the infrastructure would b...

See all answers

What is your primary use case for OneLogin by One Identity?

We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.

See all answers

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

See all answers

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

Comparisons

Microsoft Entra ID vs OneLogin by One Identity

Compared 20% of the time

Okta Workforce Identity vs OneLogin by One Identity

Compared 14% of the time

LastPass vs OneLogin by One Identity

Compared 11% of the time

Auth0 vs OneLogin by One Identity

Compared 10% of the time

Tools4ever HelloID vs OneLogin by One Identity

Compared 7% of the time

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Microsoft Entra ID vs Ping Identity Platform

Compared 18% of the time

ForgeRock vs Ping Identity Platform

Compared 8% of the time

Symantec Siteminder vs Ping Identity Platform

Compared 7% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 6% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 6% of the time

More Ping Identity Platform Competitors

Product Reports

Buyer's Guide

OneLogin by One Identity

June 2025

Download OneLogin by One Identity product report

Buyer's Guide

Ping Identity Platform

June 2025

Download Ping Identity Platform product report

Also Known As

OneLogin, OneLogin Workforce Identity

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Overview

OneLogin by One Identity is a cloud-based access management solution for the modern enterprise. It delivers secure access for every user, every app and every device to meet an organization’s Workforce and Customer and Identity and Access Management (CIAM) needs.

OneLogin provides secure single sign-on, multi-factor authentication (supporting a wide array of passwordless authentication factors), adaptive authentication, desktop-level MFA, directory integration with AD, LDAP, G Suite and other external directories, identity lifecycle management and much more. OneLogin advanced authentication capabilities provide multi-layer, context aware and risk-based protection, minimizing the most common attacks and resulting in increased security, a frictionless user experience, and compliance with regulatory requirements. Furthermore, OneLogin’s user-friendly interface and streamlined design make it easy for end users and IT administrators to navigate the platform and remain productive.

One Identity

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Buyer's Guide

OneLogin by One Identity vs. Ping Identity Platform

July 2025

Free Report: OneLogin by One Identity vs. Ping Identity Platform

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