Easy-to-use OpenManage console, versatile, and offers good security
Pros and Cons
"Using PowerEdge helped to reduce unplanned production downtime by 20% to 25%."
"We'd want the solution to be faster."
What is our primary use case?
We primarily use the solution for virtualization.
What is most valuable?
The versatility has been great. We have several different configurations with different networking capabilities, different capacity, throughput, and configurations. I work on a dark site in a classified environment. I can't really comment too much beyond that.
PowerEdge is great for handling the evolving needs of high-performance workloads like VDI, AI, and SAP on multi-cloud. We're very happy with their performance. We're lucky enough to also have Dell and VMware. We call them a TAM specialist on-site. If we have any problems, they respond to them quickly.
Since we are in a classified environment, we appreciate the security specifications very much. It helps us as we have to do our own assessments and those security features help us to get our paperwork done.
We use Dell's Optane Memory in our PowerEdge environment. I’m not sure if it’s saved money, I’m really not on the financial side. We have a budget and then we go and shop for the best bang for the buck. Since we are using that feature, it does save us money. However, I can’t say how much.
We do use Dell's OpenManage console. It is easy to use this console for lifecycle management or PowerEdge servers. We use it primarily when we have a network issue or if we can't access the servers our usual way. It's very convenient as a secondary way to access it. As far as life cycle management, that's what we use when we need to do our upgrades, firmware, and the like. It's very valuable. It’s increased our IT staff's productivity, however, I can't tell by how much.
Using PowerEdge helped to reduce unplanned production downtime by 20% to 25%.
What needs improvement?
We'd want the solution to be faster, and of course, for them to bring down the price.
For how long have I used the solution?
I've probably been using PowerEdge Servers since 2010.
How are customer service and support?
Technical support is very good to excellent. We have a dedicated Dell support team, and they are very knowledgeable. If they don't know the answer and they almost always do, they'll get the answer right away. We're very satisfied with their help.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We are moving to VxRails. We are using it for virtualization, and for some file storage, and then we're going to be moving to VDI solutions as we get more VxRails that have GPU capability.
In the past, we used HP. We used Oracle hardware as well. Oracle has its own hard drives. They buy their servers and then put their logo on them and then resell that. Those are probably the two biggest companies that we've used in the past.
We switched to Dell due to the cost and feature sets. We liked the feature set of the Dell, however, the operating costs and maintenance costs, contracts, were a big selling factor. A lot of the hardware that we used to have was older as well.
I used HP servers. They have a service like Dell OpenManage called iLO. It does the same thing. You can access the servers through the network to help with firmware upgrades. The HP hardware, at the time, was more expensive for maintenance and to buy new. When we went to VxRails and PowerEdge, it was a better deal, more bang for the buck, that's why we switched.
How was the initial setup?
I was not a part of the initial setup.
Which other solutions did I evaluate?
I did not evaluate other servers from other vendors before choosing PowerEdge.
We did consider public cloud servers before choosing PowerEdge. We use both.
We compared latency and costs when looking at PowerEdge versus the public cloud. At the time, the public cloud looked more attractive on paper. When we did testing, the latency and throughput were comparable. However, the Dell PowerEdge Servers that we had on-premises had a little bit better performance, as the cloud was quite a distance from where our data center is. It's comparable, however, when we looked at the overall cost of a public cloud, it was much more expensive to do a public cloud, and it was less expensive to do on-premises. Most of PowerEdge is mostly on-premises.
What other advice do I have?
The first one I ever used, was an R710 PowerEdge server. We're using 740s now. We also use VxRail. I know those aren't specifically PowerEdge, however, we're moving from PowerEdge servers to VxRail.
I don't really do much on the data center side of things, so I can't really comment on the power consumption. That's not my focus.
We do not use Intel Xeon Scalable processors in our PowerEdge servers.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.