CloudBees vs OpenText ZENworks Configuration Management comparison

CloudBees vs. OpenText ZENworks Configuration Management

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.9%, down from 10.3% compared to the previous year. The mindshare of CloudBees is 2.3%, up from 0.1% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 2.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	4.9%
CloudBees	2.3%
OpenText ZENworks Configuration Management	2.1%
Other	90.7%

Configuration Management

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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KishoreKumar4

Senior Qe Lead at Cognizant

Consistent automation has improved deployments and supports efficient client-facing workflows

Deployment and other processes are feasible for me, making this a smooth process. The integration part is good. We can use multiple things by integrating with CI/CD pipelines, and this is very feasible for us. This allows us to do our work easily. The productivity is very good. CloudBees is a good and efficient tool. We can work in client-facing scenarios, and since clients have provided these types of tools, we are able to work on them effectively.

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it_user1272306

Chief Technology Officer at DoITWise

Helpful impact analysis and the discovery capability is quite good

This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."

"It provides control over all mobile devices that are being connected to the corporate network."

"Microsoft integrated BitLocker and Active Directory into Intune, simplifying management."

"Intune is a very good product and everything is cloud-based, and it provides a very simple unified platform to manage everything from the single management console."

"It is easy to use and easy to roll out with low impact on users; it is stable and scalable as well, and the central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."

"I have been using the Enterprise Application Management feature of Microsoft Intune, which enhances abilities when it comes to app discovery, deployment, and automatic updating."

"Its most valuable aspect is it is very connected with the Microsoft ecosystem."

"The navigation, the keys, and the settings are easy to find. It is easy to understand."

More Microsoft Intune pros

"Scalability largely depends on how the tool is set up within your infrastructure"

"I find the automation feature most valuable. CloudBees is highly scalable and supports both small and large teams. The deployment process is also faster when compared to on-premise."

"It’s a very good tool for auditing your project pipelines as well."

"The most valuable features are Java features, microservice communication, payment validation, Jenkins Sonar, management master to CloudBees, Blue Ocean, JobConfig, and support."

"The security audit product offered by CloudBees is particularly beneficial in automating audit processes, which reduces the time developers spend on audits."

"The most beneficial aspect is that CloudBees integrates with everything, like version one, GitHub, and PDM."

"CloudBees assists by automating tasks, previously done manually, in the pipeline setup."

"The most valuable feature of the solution is that its GUI is quite simple."

More CloudBees pros

"The most valuable feature is the impact analysis."

"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."

"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."

"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."

"Helps me perform changes in connected infrastructure thanks to the discovery features."

Cons

"Integration with Mac devices requires some improvement."

"Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there."

"The pricing can be expensive if you are not combining it with other products."

"Packages on different identity provider platforms that are not supported present challenges for package installation."

"Could benefit from user having more control over devices."

"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."

"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."

"Every time we call, we get bounced to a new team... there is no cohesive end-to-end support, which is very frustrating and time-consuming."

More Microsoft Intune cons

"Sometimes, there are performance issues, however, they may be due to our organization's configuration."

"There could be improvements in the ease of use."

"For CloudBees, I can suggest that the log is very high, which is very hectic for us when trying to find which error is coming."

"There are connection issues with CloudBees, specifically between Sybase and CloudBees. W"

"I think a preview of the errors would be good just at the point where the error occurs."

"The user interface of CloudBees is good but could be even more intuitive. Improving the user-friendliness of the interface and having simpler setup configurations would greatly benefit new users."

"The setup is somewhat complicated. You need a cloud architect and engineer to set it up properly. The initial setup will take time, so you need a good engineer and architect to handle it."

"A lot of stability issues are there with CloudBees."

More CloudBees cons

"The native UI should be simplified because it is outdated and a little bit over-complicated."

"The infrastructure itself is stable, but the agent has a lot of problems."

"It needs dashboards."

Pricing and Cost Advice

"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."

"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."

"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."

"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."

"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."

"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."

"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."

"Every customer used to purchase licenses based on their needs."

More Microsoft Intune pricing and cost advice

Information not available

"This is a really good tool for the money."

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Financial Services Firm

17%

Manufacturing Company

17%

Construction Company

16%

Outsourcing Company

University

30%

Construction Company

10%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	190
Midsize Enterprise	65
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	18

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What needs improvement with CloudBees?

For CloudBees, I can suggest that the log is very high, which is very hectic for us when trying to find which error i...

What is your primary use case for CloudBees?

We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.

What advice do you have for others considering CloudBees?

We can upload the JAR file and deploy at the Jenkins level during our deployment. These types of labels and IDs can b...

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Compared 6% of the time

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Compared 5% of the time

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Compared 11% of the time

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Compared 8% of the time

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Compared 7% of the time

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

CloudBees

Download CloudBees product report

Configuration Management

Download OpenText ZENworks Configuration Management product report

OpenText ZENworks Configuration Management report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

CloudBees provides a highly scalable and secure platform that supports seamless integration and automation across multiple environments. It excels in managing Jenkins instances and offers flexible deployment options, enhancing efficiency for large teams.

CloudBees is recognized for its integration with Jenkins, SonarQube, and Ansible, allowing companies to leverage its robust automation capabilities for continuous integration and deployment. With its strong support for Docker and Kubernetes, teams benefit from streamlined code management and operational efficiency. Its scalable architecture, real-time feedback, and premium vendor support help manage large-scale applications and microservices. Despite its strengths, users report challenges with pipeline setup, service availability, and GUI accessibility, which suggest room for improvement in these areas.

What are the key features of CloudBees?

User-friendly interface: Simplifies navigation and improves workflow efficiency.
Robust scalability: Supports growth and large-scale application management.
Advanced security: Ensures data security and compliance.
Integration capabilities: Seamlessly integrates with Jenkins, SonarQube, and Ansible.
Flexible deployment: Adapts to different infrastructure needs across environments.

What benefits should users expect in reviews?

Enhanced efficiency: Automation reduces manual workload.
Real-time feedback: Provides immediate insights into pipeline performance.
Vendor support: Offers assistance for troubleshooting and growth.
Scalable architecture: Accommodates business expansion requirements.

In tech and software industries, companies implement CloudBees for managing complex CI/CD pipelines. Its integration with DevOps tools facilitates automation and workflow optimization. Industries with large teams managing thousands of microservices use CloudBees to maintain high availability, streamline processes, and ensure security compliance, driving efficient production workflows.

CloudBees

OpenText ZENworks Configuration Management provides robust IT asset management and configuration capabilities. Designed to manage devices and applications efficiently, it ensures seamless operations across networks while reducing complexity in IT environments.

OpenText ZENworks Configuration Management helps businesses streamline device management by automating routine IT tasks. It's well-suited for managing desktops, laptops, and servers. The software supports centralized administration, which reduces downtime and manpower costs. IT departments value its scalability and secure configuration capabilities, enabling them to manage diverse networks with ease.

What are the key features?

Device Management: Simplifies the management of endpoints with automated updates and patches.
Asset Inventory: Provides comprehensive tracking and management of software and hardware assets.
Remote Control: Allows secure remote access to troubleshoot devices.
Policy Enforcement: Ensures compliance through automated policy deployment.
Reporting: Offers detailed insights and reports on device statuses and usage patterns.

What benefits and ROI should users expect?

Cost Efficiency: Reduces IT administration costs by automating repetitive tasks.
Improved Security: Enhances security with robust patch management.
Easy Scalability: Supports growing infrastructure without scaling issues.
Time Savings: Minimizes downtime and increases productivity with efficient management.

Industries such as healthcare, education, and finance leverage OpenText ZENworks Configuration Management for its customizable configurations that suit regulatory requirements and data security needs. Its deployment supports diverse network structures, offering flexibility in managing unique IT demands across sectors.

OpenText

Sample Customers

Mitchells and Buzzers, Callaway

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee

Tech Mahindra, NNIT, ASIC

CloudBees vs. OpenText ZENworks Configuration Management