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CloudBees vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
309
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
CloudBees
Ranking in Configuration Management
11th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Build Automation (6th), Value Stream Management Software (2nd), DevSecOps (5th), AI-Augmented Software-Testing Tools (2nd), Feature Management (1st), AI Software Development (4th)
OpenText ZENworks Configura...
Ranking in Configuration Management
23rd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 8.2%, down from 10.1% compared to the previous year. The mindshare of CloudBees is 0.6%, up from 0.1% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.7%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune8.2%
CloudBees0.6%
OpenText ZENworks Configuration Management1.7%
Other89.5%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
YashBrahmani - PeerSpot reviewer
Senior Associate at BNP Paribas CIB
Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes
Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune's most valuable features are its device management capabilities, particularly its centralized integration with other Microsoft stack components."
"Intune's most valuable feature is its centralized management capability."
"Everything has worked better since we started using Intune."
"We work completely in a Microsoft environment. Its interface is similar to other Microsoft solutions that we are using such as Microsoft Defender. So far, for our administrators, it is easy to use."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"I have been using the Enterprise Application Management feature of Microsoft Intune, which enhances abilities when it comes to app discovery, deployment, and automatic updating."
"There are no complaints about the stability. It works one hundred percent of the time."
"The mobile application management, MAM, is the most useful aspect of the solution."
"It can manage multiple Jenkins instances."
"The most valuable feature of the solution is that its GUI is quite simple."
"The customer support is good. You get good representatives from CloudBees to help you and understand your requirements."
"The most valuable features are Java features, microservice communication, payment validation, Jenkins Sonar, management master to CloudBees, Blue Ocean, JobConfig, and support."
"CloudBees is the Jenkins tool for building and deploying. There's open-source Jenkins, which is free and can be used by any organization, but it offers a different architecture for Jenkins. If your organization is larger, you might choose the architecture. This way, you can have different masters for different applications, and different teams can manage their masters separately. However, a single person can still control all the masters, whoever manages it for the organization."
"CloudBees is a user-friendly tool."
"Scalability largely depends on how the tool is set up within your infrastructure"
"The most beneficial aspect is that CloudBees integrates with everything, like version one, GitHub, and PDM."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
 

Cons

"Certificate management within Microsoft Intune's Suite is still under development. It's not very reliable compared to other certificate tools, though it has made good progress within a couple of years."
"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities."
"I would like to see better integration with Microsoft."
"Lacks the ability to deploy more ways of management, managing devices and processing the policies."
"While the ability to deploy applications at startup is reliable, the policy-based application deployment method has not reached the same level of consistency."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"I would like more clarity on how Intune is migrating control from Active Directory group policies, especially as we move over to Windows 11. It seems inefficient to manage some settings in Active Directory and others in Intune."
"The user interface of CloudBees is good but could be even more intuitive. Improving the user-friendliness of the interface and having simpler setup configurations would greatly benefit new users."
"We did face some challenges, particularly with the infrastructure."
"It could improve the document upload process."
"If you're logged in and working for about thirty minutes and then go idle for five to ten minutes, Jenkins will prompt you to re-authenticate."
"The platform could integrate better with other tools and support external tools directly."
"To use the tool, you need to be familiar with the tool itself and with how it will be incorporated into the culture."
"The setup is somewhat complicated. You need a cloud architect and engineer to set it up properly. The initial setup will take time, so you need a good engineer and architect to handle it."
"We've noticed occasional issues with folder permissions changing unexpectedly. Specifically, permissions sometimes shift from the CloudBees user to the root user. This can cause pipeline failures, as pipelines require the correct CloudBees user permissions to execute properly."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
 

Pricing and Cost Advice

"Microsoft Intune is available for individual purchase at a low per-device cost."
"Microsoft licenses are costly."
"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"Intune is included in the Microsoft 365 licensing package that we have."
"The licensing costs we leave up to the customer and these vary from one to another."
Information not available
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Financial Services Firm
21%
Manufacturing Company
11%
Legal Firm
9%
Computer Software Company
7%
Government
16%
Educational Organization
11%
Comms Service Provider
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business119
Midsize Enterprise47
Large Enterprise153
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise17
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with CloudBees?
There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection ...
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
I would recommend CloudBees to others because building jobs is much easier than with other solutions.
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about CloudBees vs. OpenText ZENworks Configuration Management and other solutions. Updated: December 2025.
879,853 professionals have used our research since 2012.