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CloudBees vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
CloudBees
Ranking in Configuration Management
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Build Automation (7th), Value Stream Management Software (2nd), DevSecOps (5th), AI-Augmented Software-Testing Tools (2nd), Feature Management (1st), AI Software Development (11th)
OpenText ZENworks Configura...
Ranking in Configuration Management
24th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.6%, down from 9.9% compared to the previous year. The mindshare of CloudBees is 2.5%, up from 0.2% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.6%
CloudBees2.5%
OpenText ZENworks Configuration Management1.8%
Other91.1%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
KishoreKumar4 - PeerSpot reviewer
Senior Qe Lead at Cognizant
Consistent automation has improved deployments and supports efficient client-facing workflows
Deployment and other processes are feasible for me, making this a smooth process. The integration part is good. We can use multiple things by integrating with CI/CD pipelines, and this is very feasible for us. This allows us to do our work easily. The productivity is very good. CloudBees is a good and efficient tool. We can work in client-facing scenarios, and since clients have provided these types of tools, we are able to work on them effectively.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Asset Management and Auto Pilot are valuable features."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"I have seen approximately a sixty to seventy percent improvement in efficiency and time savings since using Microsoft Intune."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"Overall, Microsoft Intune has been a strong fit for modern endpoint management, especially for remote and hybrid environments, and it keeps improving as Microsoft expands the platform."
"I find the automation feature most valuable. CloudBees is highly scalable and supports both small and large teams. The deployment process is also faster when compared to on-premise."
"CloudBees updates its features frequently, so if we need something like SSL login, they enable it."
"CloudBees operates seamlessly. Deploying to a cluster is straightforward—just one click, and the job is done."
"CloudBees is the Jenkins tool for building and deploying. There's open-source Jenkins, which is free and can be used by any organization, but it offers a different architecture for Jenkins. If your organization is larger, you might choose the architecture. This way, you can have different masters for different applications, and different teams can manage their masters separately. However, a single person can still control all the masters, whoever manages it for the organization."
"The most beneficial aspect is that CloudBees integrates with everything, like version one, GitHub, and PDM."
"The customer support is good. You get good representatives from CloudBees to help you and understand your requirements."
"The most valuable feature of the solution is that its GUI is quite simple."
"The security audit product offered by CloudBees is particularly beneficial in automating audit processes, which reduces the time developers spend on audits."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."
"The most valuable feature is the impact analysis."
"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."
"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."
 

Cons

"Microsoft Intune could be improved with a more intuitive user interface, simpler policy configuration for complex environments, and faster troubleshooting tools."
"There should be more focus on mobile device security and integration."
"What frustrates me the most is just waiting and tapping my fingers, uncertain about whether my changes will take effect."
"Microsoft Intune lacks live location tracking capabilities. Improvements should be made in terms of MDM platforms for other devices."
"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."
"We would like to see the ability to use multiple personas on a device, similar to Samsung Knox, included in future updates."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"To use the tool, you need to be familiar with the tool itself and with how it will be incorporated into the culture."
"The platform could integrate better with other tools and support external tools directly."
"I would like to see improved speed and availability."
"A lot of stability issues are there with CloudBees."
"We've noticed occasional issues with folder permissions changing unexpectedly. Specifically, permissions sometimes shift from the CloudBees user to the root user. This can cause pipeline failures, as pipelines require the correct CloudBees user permissions to execute properly."
"I noticed that CloudBees runs too slowly because some applications run more than 50 pipelines."
"It could improve the document upload process."
"The setup is somewhat complicated. You need a cloud architect and engineer to set it up properly. The initial setup will take time, so you need a good engineer and architect to handle it."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"The infrastructure itself is stable, but the agent has a lot of problems."
"It needs dashboards."
 

Pricing and Cost Advice

"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"There is a license needed to use the solution and we are on an annual license."
"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."
"This cost is approximately $30 USD per user per month."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
Information not available
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
Outsourcing Company
7%
Construction Company
17%
Financial Services Firm
16%
Manufacturing Company
16%
Outsourcing Company
9%
University
30%
Construction Company
9%
Government
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise18
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with CloudBees?
For CloudBees, I can suggest that the log is very high, which is very hectic for us when trying to find which error i...
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
We can upload the JAR file and deploy at the Jenkins level during our deployment. These types of labels and IDs can b...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about CloudBees vs. OpenText ZENworks Configuration Management and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.