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CloudBees vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
356
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
CloudBees
Ranking in Configuration Management
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Build Automation (6th), Value Stream Management Software (2nd), DevSecOps (4th), AI-Augmented Software-Testing Tools (2nd), Feature Management (1st), AI Software Development (9th)
OpenText ZENworks Configura...
Ranking in Configuration Management
23rd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 5.4%, down from 10.3% compared to the previous year. The mindshare of CloudBees is 2.0%, up from 0.1% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 2.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
CloudBees2.0%
OpenText ZENworks Configuration Management2.2%
Other90.4%
Configuration Management
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
KishoreKumar4 - PeerSpot reviewer
Senior Qe Lead at Cognizant
Consistent automation has improved deployments and supports efficient client-facing workflows
Deployment and other processes are feasible for me, making this a smooth process. The integration part is good. We can use multiple things by integrating with CI/CD pipelines, and this is very feasible for us. This allows us to do our work easily. The productivity is very good. CloudBees is a good and efficient tool. We can work in client-facing scenarios, and since clients have provided these types of tools, we are able to work on them effectively.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When a user receives the machine, sets it up, and turns it on, it connects to the domain and begins installing software, becoming ready within approximately half an hour, which represents a significant time savings for IT departments."
"Autopilot is the most valuable feature."
"It is a very helpful solution."
"The Mobile Device Management in Intune is a valuable feature."
"My favorite feature about Microsoft Intune is that I have good logging capabilities; I can effectively troubleshoot, though I'm also missing some aspects."
"With these improvements, I estimate we've reduced our patching costs by over $100,000 a month, as the MSP previously had to troubleshoot various issues manually."
"What I have found most useful in Microsoft Intune is creating an environment where customers or clients need someone to work immediately with an out-of-box experience."
"The best features in Microsoft Intune include secure authentication, which I find very favorable, and the fact that we can remotely push applications."
"CloudBees assists by automating tasks, previously done manually, in the pipeline setup."
"It can manage multiple Jenkins instances."
"One recent product feature that stands out is the pipeline explorer, which is providing significant value for us right now."
"The most valuable features are Java features, microservice communication, payment validation, Jenkins Sonar, management master to CloudBees, Blue Ocean, JobConfig, and support."
"CloudBees is a good and efficient tool."
"The solution's most valuable feature is its flexibility."
"I find the automation feature most valuable. CloudBees is highly scalable and supports both small and large teams. The deployment process is also faster when compared to on-premise."
"The security audit product offered by CloudBees is particularly beneficial in automating audit processes, which reduces the time developers spend on audits."
"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."
"The most valuable feature is the impact analysis."
"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."
 

Cons

"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"The documentation about the custom image setup could be better."
"For additional functionality, I suggest that Microsoft could expand on asset management. Since the platform is there, they could develop it into a full-fledged asset management system."
"My main pain point for Microsoft Intune is the contact part. Not all Android or iOS applications have access to integration, for example, contacts."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"There could be some kind of feature that supports a workgroup environment or a separate environment without the Entra ID."
"The add-ons must be integrated into the solution."
"Intune is a good product for UEM, which is helpful for Windows 10 management. However, for MAM, there is lots of improvement needed."
"Sometimes, there are performance issues, however, they may be due to our organization's configuration."
"The setup is somewhat complicated. You need a cloud architect and engineer to set it up properly. The initial setup will take time, so you need a good engineer and architect to handle it."
"A lot of stability issues are there with CloudBees."
"The platform could integrate better with other tools and support external tools directly."
"I would like to see improved speed and availability."
"For CloudBees, I can suggest that the log is very high, which is very hectic for us when trying to find which error is coming."
"We've noticed occasional issues with folder permissions changing unexpectedly. Specifically, permissions sometimes shift from the CloudBees user to the root user. This can cause pipeline failures, as pipelines require the correct CloudBees user permissions to execute properly."
"We did face some challenges, particularly with the infrastructure."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"It needs dashboards."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"The infrastructure itself is stable, but the agent has a lot of problems."
 

Pricing and Cost Advice

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"I rate Intune five out of 10 for pricing. It's expensive."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"Microsoft Intune is not cost-effective as a standalone product."
Information not available
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
19%
Construction Company
15%
Manufacturing Company
9%
Computer Software Company
6%
University
31%
Government
10%
Construction Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business153
Midsize Enterprise59
Large Enterprise180
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise18
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with CloudBees?
For CloudBees, I can suggest that the log is very high, which is very hectic for us when trying to find which error i...
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
We can upload the JAR file and deploy at the Jenkins level during our deployment. These types of labels and IDs can b...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about CloudBees vs. OpenText ZENworks Configuration Management and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.