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BMC TrueSight Automation for Networks vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
320
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Automation fo...
Ranking in Configuration Management
21st
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Network Automation (10th)
OpenText ZENworks Configura...
Ranking in Configuration Management
23rd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 7.4%, down from 10.1% compared to the previous year. The mindshare of BMC TrueSight Automation for Networks is 1.5%, up from 0.3% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.9%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune7.4%
BMC TrueSight Automation for Networks1.5%
OpenText ZENworks Configuration Management1.9%
Other89.2%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
SumitSrivastava1 - PeerSpot reviewer
AM at a computer software company with 201-500 employees
Enables us to configure our network easily and get the most out of it
BMC TrueSight Network Automation transforms manual configuration tasks for network devices, which are complex and vary among different OEMs. With this tool, you can manage and control all new and old devices, ensuring they meet configuration needs. It provides updates on Cisco devices, and if any data is missing, you can generate it using a formula. I recommend BMC TrueSight Network Automation from the network side, as it provides excellent visibility and configuration management for vulnerabilities. The implementation requirements are certainly at level two. Overall, I rate the solution a seven out of ten.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate most about Microsoft Intune is that we can manage multiple devices simultaneously in a single frame of time, and I can manage everything remotely from anywhere."
"The solution has significantly improved managing a diverse range of devices. We have observed enhancements across Android, iOS, and Windows devices."
"It is a stable solution."
"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."
"The most valuable feature is that we can manage workstations or Android devices remotely without needing the device to be connected to our local network."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"The feature of remotely wiping devices in Microsoft Intune is what I prefer the most."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"The compliance management, patching, and OS upgrades are useful features."
"We use it to back up configurations so the configuration management is valuable for us."
"The network security of BMC TrueSight Network Automation has been the best feature."
"The backup and restore configurations are really helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area."
"It has the best automation features."
"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."
"It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."
"The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
 

Cons

"It would be interesting to integrate the server side of Intune. Some group policy updates we have on the Windows Server side and possibly some on the client side could also be included."
"I would like Intune to natively support easier report generation. This improvement would enable less experienced staff to run reports more efficiently without relying on additional tools or functions."
"We face multiple scenarios where IT decision-makers request specific policy implementations, however, due to product limitations, we cannot fulfill these requests."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"The security aspect could be more effective."
"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."
"Reporting needs to be better. Sometimes, it is way too slow, and it is not even accurate."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"There could be automated processes to retrieve the CVS and create a compliance tool."
"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."
"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."
"They need to have a single sign-on."
"For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance."
"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
 

Pricing and Cost Advice

"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"It is expensive. The cost depends on the license that we choose."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"The tool is cheaper than our company's other MDM tools."
"The price could be better."
"Microsoft Intune is expensive."
"The solution is worth the price."
"The solution is more costly than the other competitors."
"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
9%
Government
8%
Financial Services Firm
13%
Computer Software Company
11%
Comms Service Provider
10%
Performing Arts
9%
Government
19%
Comms Service Provider
9%
Manufacturing Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business122
Midsize Enterprise48
Large Enterprise160
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise6
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for BMC TrueSight Network Automation?
The product is expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with BMC TrueSight Network Automation?
The solution could have cheap pricing along with a simple deployment process.
What is your primary use case for BMC TrueSight Network Automation?
BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it.
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about BMC TrueSight Automation for Networks vs. OpenText ZENworks Configuration Management and other solutions. Updated: February 2026.
883,011 professionals have used our research since 2012.