Chef vs OpenText ZENworks Configuration Management comparison

Chef vs. OpenText ZENworks Configuration Management

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.9%, down from 10.3% compared to the previous year. The mindshare of Chef is 3.5%, up from 1.9% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 2.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	4.9%
Chef	3.5%
OpenText ZENworks Configuration Management	2.1%
Other	89.5%

Configuration Management

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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G Srivastava

Senior Cloud Engineer at a tech services company with 201-500 employees

Agent setup and complexity have limited automation benefits but have reduced manual patching work

There are other automation tools, configuration management tools in the market, which offer many good functionalities compared to Chef. For Chef, we need to install those agents, the Chef client, on all those nodes. That is another heinous task to perform on those nodes. Compared with other tools, they do not require any agent; they simply push configurations to all the clients. Chef needs to improve on this agent installation on all those nodes. I would say that the agent configuration is required, and we need to manage the workstation, the Chef server, and then the Chef client. These two or three things are very difficult. It is a time-taking task compared with other configuration management tools. They need to compete with other tools, such as Ansible or Terraform. They should work on their agent part. If they can remove the agent installation on the nodes and combine both the Chef server and workstation into one server, that will provide a significant benefit in cost for the clients. They should aim for an agentless architecture rather than an agent-based architecture, which will help other customers. That is a very difficult thing because I have stopped using Chef. If you have very good developers who are skilled in Ruby language and can write codes in the Chef recipe, then those developers should start using Chef.

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it_user1272306

Chief Technology Officer at DoITWise

Helpful impact analysis and the discovery capability is quite good

This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From my perspective, I appreciate the scalability in Microsoft Intune and the portal management, which is extremely intuitive and very simple to use."

"It is a cloud-based service. It is easy to use and offers privacy."

"The navigation, the keys, and the settings are easy to find. It is easy to understand."

"I am very satisfied that when any user comes into our organization and we provide the user ID and password, the setup will auto-complete with basic applications and security installed automatically, making the device ready within approximately ten to fifteen minutes."

"We are transforming our flat network by adopting different cloud solutions, and our own applications are hosted in the cloud. Intune ensures our security throughout our entire cloud-based system, improving our security posture."

"The integration with conditional access is great."

"Using this product has completely stopped DLP, so people cannot take material off of corporate machines or corporate imagines, and that's a huge benefit."

"As an IT administrator, I appreciate Intune's ability to implement granular device-level policies for our organization's employees."

More Microsoft Intune pros

"I wanted to monitor a hybrid cloud environment, one using AWS and Azure. If I have to provision/orchestrate between multiple cloud platforms, I can use Chef as a one-stop solution, to broker between those cloud platforms and orchestrate around them, rather than going directly into each of the cloud-vendors' consoles."

"Chef offers valuable features in infrastructure as code, where it uses cookbooks and recipes written in Ruby language for detailed and flexible configuration of systems and applications."

"We have had less production issues since using Chef to automate our provisioning."

"The solution is easy to use and learn, and it easily automates all the code and infrastructure."

"Part of the reason why we have stuck with it is that it managed to effectively scale with us and stay stable at the same time."

"Automation is everything. Having so many servers in production, many of our processes won't work nor scale. So, we look for tools to help us automate the process, and Chef is one of them."

"The product is useful for automating processes."

"Chef recipes are easy to write and move across different servers and environments."

More Chef pros

"Helps me perform changes in connected infrastructure thanks to the discovery features."

"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."

"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."

"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."

"The most valuable feature is the impact analysis."

Cons

"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."

"Intune does not provide real-time visibility."

"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."

"It needs certificate provisioning for S/MIME purposes."

"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."

"Customer support is decent overall, but not perfect. Most issues get resolved but sometimes response time can be a bit slow or require multiple follow-ups."

"One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic."

"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."

More Microsoft Intune cons

"The compatibility with the different platforms that we are using needs improvement."

"Since we are heading to IoT, this product should consider anything related to this."

"Support and pricing for Chef could be improved."

"However, if you are on-premise, it may not be the best solution."

"In terms of revenue, I have not observed much because it is holistically depending on the project."

"I chose a rating of seven because Chef is a great tool, but sometimes resource consumption is quite large, and it requires server-side setup, which is not required but should be considered if you are using server-client plus server."

"The AWS monitoring, AWS X-Ray, and some other features could be improved."

"Chef has a very steep learning curve, especially for beginners."

More Chef cons

"The native UI should be simplified because it is outdated and a little bit over-complicated."

"The infrastructure itself is stable, but the agent has a lot of problems."

"It needs dashboards."

Pricing and Cost Advice

"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."

"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"

"The Intune license model is costly."

"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."

"The product is expensive."

"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"

"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."

"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."

More Microsoft Intune pricing and cost advice

"When we're rolling out a new server, we're not using the AWS Marketplace AMI, we're using our own AMI, but we are paying them a licensing fee."

"The price per node is a little weird. It doesn't scale along with your organization. If you're truly utilizing Chef to its fullest, then the number of nodes which are being utilized in any particular day might scale or change based on your Auto Scaling groups. How do you keep track of that or audit it? Then, how do you appropriately license it? It's difficult."

"We are using the free, open source version of the software, which we are happy with at this time."

"Chef is priced based on the number of nodes."

"Pricing for Chef is high."

"The price is always a problem. It is high. There is room for improvement. I do like purchasing on the AWS Marketplace, but I would like the ability to negotiate and have some flexibility in the pricing on it."

"Purchasing the solution from AWS Marketplace was a good experience. AWS's pricing is pretty in line with the product's regular pricing. Though instance-wise, AWS is not the cheapest in the market."

"We are able to save in development time, deployment time, and it makes it easier to manage the environments."

More Chef pricing and cost advice

"This is a really good tool for the money."

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Comms Service Provider

11%

Financial Services Firm

Computer Software Company

Construction Company

University

30%

Construction Company

10%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	190
Midsize Enterprise	65
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	9
Large Enterprise	20

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What is your experience regarding pricing and costs for Chef?

My experience with pricing, setup cost, and licensing is that we sidestepped it by using Cinc because none of the fun...

What needs improvement with Chef?

I do not have anything in mind at this time for how Chef could be improved.

What is your primary use case for Chef?

My main use case for Chef is configuration management to set up systems, provision software, and keep configurations ...

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

Chef

Download Chef product report

Configuration Management

Download OpenText ZENworks Configuration Management product report

OpenText ZENworks Configuration Management report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Chef is a powerful automation tool designed for efficient infrastructure management across varied environments. With its environment-as-code model, Chef provides predictability and reliability in deployments, enhancing security compliance and reducing manual intervention.

Chef focuses on automating deployments and configurations, ensuring server consistency, managing scalable environments, and orchestrating service deployments. Its versatile recipe-writing and Ruby-based flexibility cater to large-scale operational needs. Chef’s integration with services like AWS and Azure enhances its versatility, while its idempotent deployments assure reliability. Despite its prowess, Chef requires improvements in feature offerings, especially regarding container orchestration and cloud technologies.

What are Chef's Key Features?

Automation: Streamlines infrastructure management across diverse environments.
Environment-as-Code: Offers predictability and efficiency in management.
Idempotency: Ensures reliable deployments by maintaining the same outcome no matter how often applied.
Cloud Integration: Seamlessly integrates with AWS and Azure.
Security Compliance: Enhances security measures across infrastructures.
Ruby-Based Flexibility: Provides versatile recipe-writing and flexible configurations.
Scalability: Suitable for large-scale operational needs.

What Benefits Should Users Consider?

Consistency: Automated deployments reduce errors and manual efforts.
Efficiency: Decrease in manual intervention enhances team productivity.
Reliability: Idempotent deployments ensure consistent outcomes.
Scalability: Supports expanding infrastructures effectively.
Security: Maintains compliance with enhanced security features.

Chef is implemented across industries to automate application deployments, manage CI/CD pipelines, provision infrastructure, and maintain compliance. Its recipes and cookbooks streamline workflows in application deployment, system updates, and orchestration of services, reducing errors and manual intervention in a variety of sectors.

Progress Software

OpenText ZENworks Configuration Management provides robust IT asset management and configuration capabilities. Designed to manage devices and applications efficiently, it ensures seamless operations across networks while reducing complexity in IT environments.

OpenText ZENworks Configuration Management helps businesses streamline device management by automating routine IT tasks. It's well-suited for managing desktops, laptops, and servers. The software supports centralized administration, which reduces downtime and manpower costs. IT departments value its scalability and secure configuration capabilities, enabling them to manage diverse networks with ease.

What are the key features?

Device Management: Simplifies the management of endpoints with automated updates and patches.
Asset Inventory: Provides comprehensive tracking and management of software and hardware assets.
Remote Control: Allows secure remote access to troubleshoot devices.
Policy Enforcement: Ensures compliance through automated policy deployment.
Reporting: Offers detailed insights and reports on device statuses and usage patterns.

What benefits and ROI should users expect?

Cost Efficiency: Reduces IT administration costs by automating repetitive tasks.
Improved Security: Enhances security with robust patch management.
Easy Scalability: Supports growing infrastructure without scaling issues.
Time Savings: Minimizes downtime and increases productivity with efficient management.

Industries such as healthcare, education, and finance leverage OpenText ZENworks Configuration Management for its customizable configurations that suit regulatory requirements and data security needs. Its deployment supports diverse network structures, offering flexibility in managing unique IT demands across sectors.

OpenText

Sample Customers

Mitchells and Buzzers, Callaway

Facebook, Standard Bank, GE Capital, Nordstrom, Optum, Barclays, IGN, General Motors, Scholastic, Riot Games, NCR, Gap

Tech Mahindra, NNIT, ASIC

Chef vs. OpenText ZENworks Configuration Management