ScreenConnect and ON24 Platform are competing in remote support and online event management. ON24 seems to have the upper hand with its advanced digital engagement platform.
Features: ScreenConnect provides remote desktop access, secure file transfer, and cost-effective tools for support operations. ON24 offers interactive webinars, engagement analytics, and scalability options.
Ease of Deployment and Customer Service: ScreenConnect has a straightforward deployment with efficient technical support. ON24 offers seamless deployment with extensive support through dedicated account management.
Pricing and ROI: ScreenConnect presents an attractive setup cost suitable for smaller setups. ON24 has higher initial costs but adds value for large-scale operations prioritizing long-term engagement.
Product | Market Share (%) |
---|---|
ScreenConnect | 1.5% |
ON24 Platform | 1.5% |
Other | 97.0% |
Company Size | Count |
---|---|
Small Business | 15 |
Midsize Enterprise | 6 |
Large Enterprise | 7 |
Experiences Centered Around Your Audience
The ON24 Platform gives you a single place to build, manage, analyze, measure and optimize all of your audiences’ experiences.
Data-Driven
Extract behavioral insights to qualify leads and accelerate deals.
Scalable
Centralize the development, sharing and reuse of your best content.
Global
Broadcast, repurpose and translate content across multiple regions.
Integrated
Seamlessly connect and transfer data with other business software.
Customizable
Control every aspect of the audience experience, data capture and reporting.
Ease-of-Use
Simplify content creation with intuitive, drag-and-drop functionality.
ScreenConnect offers seamless connections to desktops, mobiles, and other devices with top-tier security features. Empowering businesses through customizable branding, it facilitates real-time problem-solving and adapts to specific access needs with granular control.
ScreenConnect stands out by providing robust remote access solutions, enhanced with security like AES-256 encryption and two-factor authentication. Users appreciate the customization options, enabling them to white-label software to reflect their brand. The Support Premium edition includes ScreenConnect View, a live streaming feature assisting with real-time hardware troubleshooting through mobile cameras. It integrates smoothly with existing systems, offering unattended access, automatic reconnection, and session recording. However, there's room for improvement in user configuration options, file transfer capabilities, and security recognition. Overall, it supports a wide range of devices and browsers, ensuring session continuity even through reboots, making the setup process straightforward.
What are the key features of ScreenConnect?Businesses apply ScreenConnect for remote support, assisting with IT tasks and troubleshooting, often using unattended access functionalities. It's popular among teams of various sizes, aiding companies in managed services and client interactions. The tool's effectiveness makes it suitable for on-site-like remote assistance, though improvements in dual monitor management and domain integration are desired. User feedback highlights the necessity for enhanced onboarding, more intuitive configuration, and advanced reporting features, making it a versatile choice for remote support across industries.
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