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Microsoft Teams vs ON24 Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Virtual Meetings
3rd
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
166
Ranking in other categories
Enterprise Social Software (1st)
ON24 Platform
Ranking in Virtual Meetings
24th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (5th)
 

Mindshare comparison

As of June 2025, in the Virtual Meetings category, the mindshare of Microsoft Teams is 3.0%, up from 2.0% compared to the previous year. The mindshare of ON24 Platform is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce ( /vendors/salesforce ), which is currently limited.
reviewer1337886 - PeerSpot reviewer
Easy setup and an a la carte pricing model
The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's scalability works well."
"All the functions I needed were supported very well, making the product very effective."
"The most valuable feature of the solution is that it can be included in most systems...Scalability-wise, I rate the solution a ten out of ten."
"One big advantage of this solution over competitors is it is bundled with Office 365. This makes it more convenient."
"The Audio Call feature is its most valuable feature."
"Microsoft Teams can facilitate the broadcast of information and distribution of tasks through a single platform."
"The solution is simple and present in many devices at one time."
"We can build a team with a group of people and upload documents."
"Friendly user interface and simple navigation."
"The solution works well with third-party integrations."
 

Cons

"Technical support could be improved."
"It consumes a high amount of system memory."
"Microsoft Teams' current features are not user-friendly, making it difficult for end-users to locate and understand them. There have also been issues with crashes, which is a concern in the current scenario."
"Inability to call into meetings."
"Teams requires a stronger network for joining conversations and meetings."
"The mobile application needs improvement. There are a lot of features on the web and desktop versions that aren't implemented yet on mobile."
"The solution's stability can be better."
"They should add an integration API for the solution."
"The solution needs a more modern interface."
"Bandwidth optimization could be increased."
 

Pricing and Cost Advice

"If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
"We have a license for the solution."
"The product is expensive."
"We get the solution on a corporate plan, where everything is included."
"The tool is cheaper than Google Meet. I rate it a three out of four."
"The solution's pricing is reasonable and I would rate it an eight out of ten."
"I don't think the solution is as expensive as big Webex licenses. It doesn't usually offer one-on-one licenses, so it's hard to compare. It's more expensive than the Google equivalent, but you can't replace Microsoft Teams with Google's offering."
"The tool's price is high and I would rate it an eight out of ten."
"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
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856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
47%
Financial Services Firm
14%
Government
5%
Computer Software Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
Microsoft Teams comes with Office 365 ( /products/office-365-reviews ) licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack ( /...
What needs improvement with Microsoft Teams?
The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations. Users often don't know they have messages from another company unless they...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
IBM, Zendesk, Salesforce, Linkedin, Intel
Find out what your peers are saying about Microsoft Teams vs. ON24 Platform and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.