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Microsoft Teams vs ON24 Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Virtual Meetings
4th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
166
Ranking in other categories
Enterprise Social Software (1st)
ON24 Platform
Ranking in Virtual Meetings
26th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Virtual Events Platforms (4th)
 

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of Microsoft Teams is 3.1%, up from 1.8% compared to the previous year. The mindshare of ON24 Platform is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce ( /vendors/salesforce ), which is currently limited.
reviewer1337886 - PeerSpot reviewer
Easy setup and an a la carte pricing model
The solution needs a more modern interface. One of our biggest complaints is that we don't have the ability to dynamically push our interface to participants. Adobe Connect is an older technology, but it allows us to push our own layout and design to participants. One of the solution's strengths is that it's web-only but that is also a weakness. It is not a software solution but is browser-based which has its advantages and disadvantages. Zoom has become such a force that its ease of use surpasses ON24.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think it is stable when I use it for meetings with my customers...The initial setup of Microsoft Teams is easy."
"It is a scalable solution."
"All the functions I needed were supported very well, making the product very effective."
"Microsoft Teams is much more stable than other solutions like Skype for Business."
"One of the most valuable aspects is the ability to record sessions on Teams, which is a beneficial feature."
"Integration with document management capabilities and video conferencing."
"The most valuable features are that it is an all-in-one platform, making it very easy for collaboration with your core employees."
"The video conferencing is good."
"Friendly user interface and simple navigation."
"The solution works well with third-party integrations."
 

Cons

"After six months of working with it, I still find the UI a little clunky when it comes to sharing content and moving around between features like the calendar and files."
"The software could be optimized for Mac systems because sometimes it is slow and consumes a lot of memory."
"It would be good if the solution had some sort of AI built into it while taking the transcript so that at least the sentences made sense."
"Microsoft Teams could work faster if set up on other devices like cell phones."
"Signing up for a new device for the solution is challenging."
"The solution's customer support should be faster and more responsive."
"We have experienced response delays with the product. It can be hard to understand where to click in the solution. Also, the solution should incorporate videos like 'How to use Teams' that can be popularized among customers."
"The solution should offer a way for people to virtually raise their hands in a meeting so that everyone can speak. There's a user voice for this already, but it would help if there was some sort of visual cue as well."
"The solution needs a more modern interface."
"Bandwidth optimization could be increased."
 

Pricing and Cost Advice

"The price is relatively high."
"It is a bit more than moderately expensive."
"You don't buy only the Teams license; you buy it as part of the Microsoft 365 bundle."
"The challenge with Microsoft's licensing model is that the prices are on the higher side, especially for companies that have more users where spending a lot on licenses may be required."
"We don't have to pay for the solution."
"I don't think the solution is as expensive as big Webex licenses. It doesn't usually offer one-on-one licenses, so it's hard to compare. It's more expensive than the Google equivalent, but you can't replace Microsoft Teams with Google's offering."
"The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis."
"The pricing for Teams is very competitive."
"We paid $1,800 for five webinars, which is the standard fee. If you require support there is a $300 additional fee, extra attendees is an additional fee, integration is an additional fee, etc. All these extras could add on another $2,500 which was not in our budget."
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Top Industries

By visitors reading reviews
Educational Organization
67%
Financial Services Firm
9%
Government
3%
Computer Software Company
3%
Computer Software Company
15%
Financial Services Firm
11%
Legal Firm
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
Microsoft Teams comes with Office 365 ( /products/office-365-reviews ) licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack ( /...
What needs improvement with Microsoft Teams?
The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations. Users often don't know they have messages from another company unless they...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
IBM, Zendesk, Salesforce, Linkedin, Intel
Find out what your peers are saying about Microsoft Teams vs. ON24 Platform and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.