

Darktrace and Mimecast compete in the cybersecurity domain. Darktrace has the upper hand in network-wide threat visibility, while Mimecast excels in specialized email security.
Features: Darktrace features AI-driven analytics, self-learning capabilities, and comprehensive network visibility, making it effective for threat management across various environments. Mimecast delivers strong spam filtering, targeted threat protection, and email archiving, integrating well with existing systems to provide robust email-specific defenses.
Room for Improvement: Darktrace could improve its false positive filtering and reporting, user interface simplicity, and endpoint security integration. Mimecast needs to enhance customer support responsiveness, interface usability, and manage false positives. Further focus on AI-driven detection and automated threat management is recommended for Mimecast.
Ease of Deployment and Customer Service: Darktrace offers flexible deployment options, including on-premises and hybrid cloud, with mixed reviews on customer support. Mimecast simplifies deployment and maintenance in the cloud, generally receiving high marks for quick and effective customer support, though some users report regional limitations.
Pricing and ROI: Darktrace is perceived as expensive with variable licensing models based on features and device counts, providing high ROI by preventing costly incidents. Mimecast is pricey, especially in regions like India, with costs assessed per user, justified by its robust email security features, offering good value when weighing capabilities against potential losses from breaches.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
The ROI which companies see should be able to justify buying Mimecast Advanced Email Security.
The biggest impact Mimecast Advanced Email Security has had is on the cybersecurity environment, being the first to scan emails for malicious content.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
The customer support for Mimecast Advanced Email Security is excellent.
We instantly get customer support from Mimecast Advanced Email Security whenever there is a requirement.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
It handles email flow very smoothly, and we never face any issues with email delivery as our organization grows or email volume increases.
If Mimecast Email Security introduces API solutions, it will dominate the market.
While our user base remains around 2,200, I believe it can adapt to much larger requirements as needed, based on discussions with others managing larger organizations.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
Mimecast Advanced Email Security is very stable, reliable, and quite accurate.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
When it comes to stability and reliability, we have not faced any notable issues with Mimecast Advanced Email Security for our customers.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
When you buy an XDR provider, they give you a complete holistic story around it, showing what has happened, which email somebody has clicked on, whether there have been any changes, and whether there is any network activity.
Instead of reactive measures, it could proactively identify spam domains and prevent them from derailing mail flow.
A lot of emails were missed despite being known samples.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
Overall, my experience with pricing, setup costs, and licensing was smooth.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
There was a signature phishing scam on the internet, but Mimecast Advanced Email Security caught it before it came to fruition and instantly blocked that signature-based phishing scam.
It easily generates reports about the kinds of emails coming in weekly and classifies them into various categories, making it very helpful to analyze and ensure our email gateway remains safe and secure by updating all security patches.
The best features of Mimecast Advanced Email Security are strong phishing and spam filtering, URL malicious link protection, attachment inspection, impersonation and business email compromise protection, flexible email security policies, and good visibility into the email activity.
| Product | Mindshare (%) |
|---|---|
| Mimecast Advanced Email Security | 3.8% |
| Darktrace | 1.8% |
| Other | 94.4% |


| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 13 |
| Large Enterprise | 23 |
Darktrace revolutionizes network security with AI-driven alerts, anomaly detection, and robust visibility across networks. It autonomously detects threats, minimizing the need for human oversight, and offers efficient IP identification with minimal false positives.
Darktrace uses advanced AI analytics to enhance network protection. Its powerful real-time threat response capabilities and self-learning enable thorough monitoring and insightful analysis of network activities. While providing scalable and reliable security, users seek improvements in false positive reduction, user-friendly interfaces, and pricing. Enhanced third-party integration, more effective dashboards, and centralized automation features remain top priorities. Users benefit greatly from its Antigena feature, offering automated responses like blocking suspicious connections for robust network defense.
What Are Darktrace's Key Features?In industries employing Darktrace, it is pivotal in securing LAN networks, analyzing behavioral patterns, and detecting internal and external threats. Adoption alongside platforms like F5 and SAP enhances incident response, traffic analysis, and threat identification, utilizing Antigena for proactive security measures.
Mimecast Email Security protects organizations against phishing, malware, business email compromise, and impersonation attacks, with detection built on 20 years of experience and over 1.3 billion emails inspected daily. It's available as a secure email gateway (MX-based) for full control over complex, multi-region environments, or via API integration with Microsoft 365, which deploys in hours with no MX changes. Administrators get a single console for policy management, monitoring external communications, and customizing configurations, and can pair it with Mimecast Cloud Archive for long-term email retention and compliance.
What key features should users explore?
What benefits can impact ROI?
Industries and use cases
Mimecast Email Security is used across industries, including healthcare and finance, to secure inbound and outbound communications and support compliance requirements. Enterprises use it as a gateway, an API-based layer on top of Microsoft 365, or both, depending on how much control versus deployment speed they need.
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