What is our primary use case?
I mostly work with network equipment now, focusing mainly on routers.
I work with FortiGates and MikroTik routers. When referring to FortiGate routers, I mean the firewalls, but not the enterprise-grade, usually those low to medium.
I work with FortiGates approximately 50% of the time. Since we are a service provider company, we usually work with what the client wants and can afford, not what we prefer most.
I encounter MikroTik Cloud Router Switches and perform configuration on different levels.
I'm mostly an integrator for MikroTik Cloud Router Switches, making configurations for my clients. Configuration, maintenance, and installation are the main tasks.
Since our clients are usually medium to small and have MikroTik Cloud Router Switches, they handle traffic efficiently. I was using the CRS 328, which is middle-grade for MikroTik, perhaps slightly above middle-grade but not top gear.
What is most valuable?
The main reason why MikroTik Cloud Router Switch is usually chosen is its raw performance to price ratio. In comparison to UniFi switches, MikroTik Cloud Router Switch can mirror all ports for traffic inspection for further traffic analysis, which UniFi cannot do.
VLANs in MikroTik Cloud Router Switch are always useful. The way MikroTik implements VLAN-aware switching at the bridge level is hidden in the configuration. Making CRS work as a simple VLAN-aware switch requires deeper configuration, which is not intuitive.
VLANs support individual interfaces not part of the bridge, allowing for double VLANing. You can create a VLAN interface in the interfaces context and also create a bridge interface, add physical ports, create VLANs for that bridge interface, and assign tagged and untagged ports and VLANs.
Load balancing is one of the key components. The feature itself is quite efficient and works reliably on MikroTik Cloud Router Switch. The very basic setup is one of my favorites because they have their protocol where I can connect through the MAC address right on Layer 2, and I don't lose connectivity to the switch if I mess up with bridging or IP addressing.
What needs improvement?
It can be difficult to identify key functions for MikroTik Cloud Router Switch. I experience functionality limitations, particularly when trying to find specific features.
It would be beneficial to have geographically predefined lists going from a MikroTik cloud appliance. This simple feature, which FortiGate and UniFi routers have, would be very helpful, particularly from the routing and firewalling perspective rather than the switching side.
For how long have I used the solution?
I have been using this solution for two to three years.
What do I think about the stability of the solution?
For switch stability, MikroTik Cloud Router Switch, priced at 400 euros and up, rates around eight to nine out of ten. I haven't encountered many instances of them dropping or dying without reason, and having double PSUs eliminates power outages unless the entire city loses power.
What do I think about the scalability of the solution?
I would rate scalability for MikroTik Cloud Router Switch around eight out of ten. We usually operate on-prem, and comparing it to UniFi, which is our second most popular switch with clients, we have an on-prem UniFi console where we can adopt and connect each switch for our clients. We could attempt something via The Dude, but it still involves more manual labor compared to using a UniFi console.
How are customer service and support?
I cannot provide a rating for technical support from MikroTik as I haven't needed to contact them yet.
How would you rate customer service and support?
How was the initial setup?
The initial setup for MikroTik Cloud Router Switch is quite simple. Basic setup involves putting in an IP address, a password, and setting up a DHCP server or other basic configurations. The basic setup is one of my favorites because they have their protocol where I can connect through the MAC address right on Layer 2, and I don't lose connectivity to the switch if I mess up with bridging or IP addressing.
Which other solutions did I evaluate?
The main competitor for MikroTik Cloud Router Switch in the market is UniFi. The solution that works better depends on the setup. UniFi excels in simplicity for scaling deployment; connecting the UniFi device physically to an existing network allows it to adopt and make minor changes if the configuration is good. However, MikroTik Cloud Router Switch offers better customization options.
What other advice do I have?
I can estimate that MikroTik Cloud Router Switch can handle up to 10 gigabits, though I haven't encountered those traffic levels yet.
In one instance, clients needed to improve their security and hired a third-party company that needed all traffic mirrored from the core switch to their analytics. UniFi didn't have this capability, so we had to change and implement MikroTik Cloud Router Switch as a core router solution.
Both solutions have their advantages and disadvantages; simplicity versus complexity and adaptability are representative of their own cases, which is why we use different types of switches for different clients.
Some features are very hidden and located in unexpected places. For instance, the configuration to make the bridge a VLAN-aware switch required extensive research for what seemed an elementary function and differed from standard setups.
I rate this solution 9 out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other