Director at a computer software company with 11-50 employees
Real User
Top 10
Useful in managing core routers and client-side routing to the internet
Pros and Cons
  • "It's a well-rounded solution for routing."
  • "The initial setup is complex."

What is our primary use case?

Our primary use case for this solution is managing core routers for our ISP business and client-side routing to the internet. We deploy the solution via DCs and on-premises.

What is most valuable?

We value the solution's price, and it can do almost anything you need regarding routing. So it's a well-rounded solution for routing, especially for network routing.

What needs improvement?

The solution can be improved by getting the OS to work with Hyper-thread so that it uses all the CPUs and one application doesn't sit on one CPU but is managed by multiple CPUs.

For how long have I used the solution?

We have been using the solution for fifteen years and are currently using version OS 7.

Buyer's Guide
MikroTik Cloud Router Switch
March 2024
Learn what your peers think about MikroTik Cloud Router Switch. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of the solution is good. I rate it an eight out of ten.

What do I think about the scalability of the solution?

The scalability is good except if you are using version OS 6. However, once you begin to use version OS 7, it only uses some of the processes at a time. It doesn't thread the things but instead uses them one at a time, which is a hold-back for that product. I rate the scalability a six out of ten.

How are customer service and support?

We have not had experience with customer service and support. Still, from what I know, it may be nonexistent because of the documentation and training videos, along with a lot of information on the web on how to use it. Some people had issues with it and mailed the technical support team but never heard back.

Which solution did I use previously and why did I switch?

We previously used Linux firewalls.

How was the initial setup?

The initial setup is complex, but it's not that complicated once you get used to it.

What about the implementation team?

We implemented the solution in-house with one technical staff.

What's my experience with pricing, setup cost, and licensing?

We don't have any licensing costs with MikroTik Cloud Router Switch because it is straight off the shelf, and licensing is included in the purchase price.

What other advice do I have?

I rate the solution an eight out of ten. The solution can be improved by including Hyper-threading in the next release.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network Engineer at Dejpaad
Real User
Top 5Leaderboard
Simple to configure and user-friendly but needs to add features
Pros and Cons
  • "It is easy to set up the solution."
  • "MikroTik needs to add some features like IPS, mail security, or antivirus, et cetera."

What is our primary use case?

I use the solution for firewalls, routing, and sometimes for wireless links, for example, wireless point-to-point links.

What is most valuable?

The firewall is very simple. It's simple to configure and is very user-friendly. It's great for small to medium companies. 

It is easy to set up the solution. 

The solution is stable. 

What needs improvement?

MikroTik needs to add some features like IPS, mail security, or antivirus, et cetera.

For how long have I used the solution?

I've been using the solution for 11 years. 

What do I think about the stability of the solution?

It is very good and quite stable. It's very good for edge networks in medium and small companies. 

What do I think about the scalability of the solution?

The solution isn't necessarily scalable. It's better for small or medium-sized companies and not for enterprises. 

I do use the solution for many projects in companies in Iran. We have 100 to 300 users across some small companies. Occasionally, I do need to increase usage. 

How are customer service and support?

I cannot get support since I am in Iran, and there are sanctions. 

How was the initial setup?

The solution is very simple to set up. The entire process is very comfortable. 

It might take about an hour or two to configure the solution. 

What about the implementation team?

I can help with the implementation process. 

What was our ROI?

We have witnessed an ROI as it is very cheap. 

What's my experience with pricing, setup cost, and licensing?

The pricing is quite fair.

What other advice do I have?

I'd recommend the solution to smaller companies. The pricing is good and it is easy to configure. 

I would rate the solution six out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
MikroTik Cloud Router Switch
March 2024
Learn what your peers think about MikroTik Cloud Router Switch. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Owner at it logic
Real User
Easy to configure, scalable, and the GUI makes it easy to use
Pros and Cons
  • "The GUI is easy to use."
  • "If MikroTik had a marketing team and support team in India then it would be much easier for us to get the product, as well as support."

What is our primary use case?

We are a reseller and this is one of the products that we implement for our customers. It is a GUI-based router used as part of a corporate-level network infrastructure.

What is most valuable?

This product is easy to configure.

The GUI is easy to use.

When an update is released it is easy to download and install.

What needs improvement?

If MikroTik had a marketing team and support team in India then it would be much easier for us to get the product, as well as support.

For how long have I used the solution?

I have been using this product for the last five years.

What do I think about the stability of the solution?

This is a stable product and we plan to continue selling it in the future.

What do I think about the scalability of the solution?

We use this product in small or medium-scale corporations. We have companies with up to 10,000 users.

How are customer service and technical support?

In India, there is no distributor for MikroTik so there is no direct technical support. However, we don't need support because it is easy to use.

How was the initial setup?

The initial setup is very straightforward. It takes perhaps ten minutes to deploy.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

This product has a one-time cost and there is no licensing fee. This is unlike Cisco.

Which other solutions did I evaluate?

The MikroTik Cloud Router Switch is good but as a brand name, Cisco is always number one. This is why we use Cisco, rather than MikroTik, for banking applications. On the other hand, I would rate MikroTik a five-star rating for configuration, whereas I would rate Cisco with one star.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Senior Network Engineer at Dejpaad
Real User
Good firewall capability, and the mangle feature is useful
Pros and Cons
  • "There are a lot of features to control permitting or stopping packets in the network."
  • "Antispam and antivirus features should be included in the future."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

What is most valuable?

The most valuable feature is the mangle.

The firewall is very good. There are a lot of features to control permitting or stopping packets in the network.

What needs improvement?

Support for intrusion detection and prevention (IDS/IPS) is needed.

Antispam and antivirus features should be included in the future.

For how long have I used the solution?

I have been working with this product for about 10 years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This product is not recommended for enterprise-level projects. We have approximately 50 users in our company who use it.

How are customer service and technical support?

The technical support is okay.

Which solution did I use previously and why did I switch?

I have also worked with similar solutions from Cisco, Fortinet, and Juniper.

What's my experience with pricing, setup cost, and licensing?

The price is very good. 

What other advice do I have?

I think that Mikrotik is the best solution for SOHO and small businesses because the price is very good and it includes a lot of features. For larger companies, I would recommend a different product, perhaps by Cisco.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions architect at NetSys
Real User
Top 20
User access management is very good, but the log management software should be improved
Pros and Cons
  • "The interface management and the user access management is pretty good."
  • "The packet filtering, user log data, and user access log could all be improved."

What is our primary use case?

This solution is deployed on a private cloud.

What is most valuable?

The interface management and the user access management is pretty good.

What needs improvement?

The packet filtering, user log data, and user access log could all be improved.

The access log is not readable. It's supposed to be readable by using third party softwares and applications using a weblog, but I would prefer that MikroTik  improve their own log management software.

For how long have I used the solution?

I have been using this solution for about two years.

What do I think about the stability of the solution?

It's stable, but some features could be improved.

What do I think about the scalability of the solution?

The scalability is fine. It covers many areas.

How are customer service and support?

Technical support is not very good. It isn't comprehensive. You have to find solutions to issues by searching the internet and discussion forums. 

What other advice do I have?

I would rate this solution 7 out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Consultant at a tech services company with 51-200 employees
Real User
Some great features are the simplicity, cost, usability, and power
Pros and Cons
  • "Some of the most valuable features are the simplicity, cost, usability, and power. As a package, it's extremely effective."
  • "Stuff that I'd like to be improved is really just training and documentation because I think the feature set is full. Another improvement I'd suggest is that their new, bigger releases should be a bit more stable."

What is our primary use case?

Our primary use cases of MikroTik Cloud Router Switches are wide area networks, data center applications, and edge routers. 

What is most valuable?

Some of the most valuable features are the simplicity, cost, usability, and power. As a package, it's extremely effective. 

What needs improvement?

Stuff that I'd like to be improved is really just training and documentation because I think the feature set is full. Another improvement I'd suggest is that their new, bigger releases should be a bit more stable. 

As far as additional features, this solution is quite fully featured already, so for our use cases, we're completely fine. 

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

I think that this solution is scalable, but my company is not very big. I'm sure if you ask Microsoft, they might have a different opinion. 

This is the main platform in our organization, so we use it to supply all our users and clients. 

Which solution did I use previously and why did I switch?

Before using MikroTik, we used a lot of Cisco and HP solutions. I switched to MikroTik because it provided me a much better cost performance solution. It does everything that the HPs and Ciscos do, but at a fraction of the cost, and it doesn't relapse. 

How was the initial setup?

The installation process is straightforward. Right out of the box, they work. You put a couple of IP addresses on them and they're working. The initial setup time varies on the use case, so it depends on what you or your customers want and how you tailor it. 

I am an engineer, so I can install this solution myself. We have a team of five engineers. 

What about the implementation team?

We implemented this solution through an in-house team. 

What's my experience with pricing, setup cost, and licensing?

They came with the licensing when we purchased them. 

What other advice do I have?

I rate MikroTik Cloud Router Switch a nine out of ten. 

I would recommend this solution to others. To those considering implementation, the advice I can give is that I think this is an excellent solution for small- to medium-sized, mid-range companies. It's easy to learn, easy to utilize, and there's a wealth of knowledge available on these to support them. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager at MULTILINK COMPUTERS PVT LTD
Real User
Top 5
Has better throughput than its competitors and good stability
Pros and Cons
  • "The most valuable feature is that it has better throughput than its competitors."
  • "There has to be more development in the OS. It's complex for this switch as compared to others like Cisco. For NetGear and Cisco, it's easy to adapt the VLAN concept but it should be simplified for MikroTik."

What is our primary use case?

We bought it for our office to distribute internet. I am also a service provider. 

What is most valuable?

The most valuable feature is that it has better throughput than its competitors. I also like the "routerless" feature. 

What needs improvement?

There has to be more development in the OS. It's complex for this switch as compared to others like Cisco. For NetGear and Cisco, it's easy to adapt the VLAN concept but it should be simplified for MikroTik.

I would like to see more integration abilities with NetGear.

For how long have I used the solution?

I have been using this solution for more than five years. 

What do I think about the stability of the solution?

It is stable. 

How are customer service and technical support?

I haven't contacted technical support. 

How was the initial setup?

It was complex to set up. The concept is simple but it was complex to set up.

I have a technical background so I was able to do the implementation. It took a few days to get done.  

What other advice do I have?

I would recommend this solution. I would rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Consultant at a tech consulting company
Consultant
It provides familiar RouterOS support, port isolation, and flexible VLAN handling. It lacks proper LACP support.

What is most valuable?

Familiar RouterOS support, port isolation, flexible VLAN handling (tagging, untagging, rewriting, etc.).

How has it helped my organization?

Port isolation is great for shared networks where you want to keep it safe by not lettings people fake DHCP server.

What needs improvement?

Proper LACP support, more software support for hardware capabilities, true wirespeed Layer 3 routing.

For how long have I used the solution?

2 years.

What was my experience with deployment of the solution?

Doing this the old RouterOS way is straightforward, but it is not wirespeed then! So you need to learn some things in order to get the benefits, but it is worth it.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Missing 9k jumbo frames and 10GigE support on CRS125. This is present on CRS2xx series, but CPU is faster on CRS125.

Which solution did I use previously and why did I switch?

Mikrotik RB250 and RB260 switches - only 5 ports and interfaces is usable, but it is not RouterOS!

How was the initial setup?

Initial setup was easy, but it did not reveal all the good things it can offer.

What about the implementation team?

By myself.

Which other solutions did I evaluate?

SMC switches.

What other advice do I have?

MIkrotik CRS switches are basically metro switches so overkill for the less complex installations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free MikroTik Cloud Router Switch Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
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Buyer's Guide
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